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Have you been contemplating whether or not to continue your Amazon Prime Video subscription? You’re not alone. As the entertainment market continues to saturate with numerous streaming platforms, it’s not uncommon to reconsider where your monthly budget goes.
Maybe you’re no longer getting your money’s worth, or perhaps you’ve explored all the content that interested you. Regardless of the reason, this guide will provide you with all the necessary information about cancelling your Amazon Prime Video subscription.
TL;DR: To cancel your Amazon Prime Video, you have to visit the ‘Manage Your Prime Video Channels’ under your Amazon account settings. From there, navigate to ‘Prime Video Channels’, find Amazon Prime Video, and select the ‘Cancel Channel’ option.
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Table of Contents
Reasons for Cancelling Amazon Prime Video
There could be numerous reasons why you might decide to cancel Amazon Prime Video. A recent survey conducted by ‘Streaming Observer’ revealed that over 15% of users terminate their streaming subscriptions due to a lack of interesting content. With streaming platforms proliferating at an alarming rate, many people opt to rotate their subscriptions based on their changing content interests.
Price increases have also been a significant reason for cancellations. With Netflix and Amazon Prime Video both raising their prices over the past few years, some users might feel the pinch and decide to unsubscribe. Lastly, financial constraints, a desire to reduce screen time, or even a need to simplify digital life can be catalysts for cancelling a subscription.
Process for Cancelling Amazon Prime Video
Cancelling Amazon Prime Video is a straightforward process. Here’s how to do it:
- Log in to your Amazon account.
- Hover over your account and lists.
- Click on ‘Your Prime Membership.’
- Click on ‘Update, Cancel and More.’
- Select ‘End Membership.’
Remember to confirm your cancellation, and your subscription will end after the current billing period.
Instances When Cancelling Amazon Prime Video Is Not Possible
While it’s generally simple to cancel your Amazon Prime Video subscription, there are a few scenarios where you might encounter difficulties. For example, if your account is on hold due to a payment issue, you might not be able to cancel until you resolve the payment problem.
Additionally, if you’re a member through a third-party, like a telecom provider, you may have to contact that company directly to cancel your subscription.
Potential Refunds for Cancelling Amazon Prime Video
Amazon states in its terms of service that subscriptions are non-refundable. However, if you haven’t used your Prime benefits since your latest renewal, you might be eligible for a refund. It’s best to contact Amazon’s customer service directly for more information about your specific situation.
Alternatives for Accessing Video Content After Cancelling Amazon Prime Video
There’s an ocean of alternative streaming platforms to explore after cancelling your Amazon Prime Video. You could switch to Netflix, Hulu, or Disney+, each offering its unique collection of movies and series. Alternatively, if you’re into niche content, platforms like Crunchyroll or Shudder might be up your alley.
Tips and Best Practices When Cancelling Amazon Prime Video
To ensure a smooth cancellation process, be sure to check your subscription status after cancelling. Also, remember to cancel any Amazon Channels subscriptions separately, as these will not automatically cancel with your Amazon Prime Video.
- Ensure You Really Want to Cancel: Make sure you want to cancel your subscription and aren’t interested in just taking a break. If you only want a break, you can stop your membership and rejoin at any time. If you’re considering cancellation due to cost, be sure to check out all the benefits of Amazon Prime Video to make sure you’re not missing out on anything you may value.
- Check the Billing Date: You should check your billing date to ensure you cancel your membership before the next billing period if you don’t want to be charged again. You won’t receive a refund for the days left in your current billing cycle, so it’s best to make full use of the period you have paid for.
- Review Your Digital Orders: Before cancelling, review any digital orders you may have through Amazon Prime Video. Some content may become unavailable if you do not have an active membership. Be aware of this and consider making arrangements to retain access to this content elsewhere if necessary.
- Check for Bundled Services: Sometimes, Amazon Prime Video may be bundled with other services (like Amazon Music Unlimited). When you cancel Amazon Prime Video, it could affect these other services. So, verify before cancellation if any other services will be impacted.
- Follow the Correct Steps to Cancel: Log in to your Amazon account, go to “Your Account”, click on “Memberships and Subscriptions”, select “Prime Video Channels”, and then find the option to cancel your subscription. Make sure you get a confirmation that your subscription has been cancelled.
- Keep Confirmation Emails: After cancellation, you will receive a confirmation email. Keep these emails as proof of your cancellation. If you’re charged after cancellation, these can be useful for customer service.
- Monitor Your Bank Statements: After cancellation, keep an eye on your bank statement to make sure no additional charges are being made. If you see any, contact Amazon customer service immediately.
Conclusion
Whether it’s for financial reasons or a change in content preferences, cancelling your Amazon Prime Video subscription is a simple process. Be sure to understand your account’s particular situation and remember that, while one door closes, numerous other platforms are waiting to be discovered.
FAQ:
Why can’t I cancel my Amazon Prime video membership?
If you are having trouble cancelling your Amazon Prime video membership, it could be due to an unsettled payment issue or if your account is registered through a third-party provider. In such cases, settling the payment or contacting the third-party provider should resolve the problem.
How easy is it to cancel Amazon Prime video?
Cancelling Amazon Prime Video is generally quite straightforward. You need to navigate to your account settings and select the ‘Cancel Membership’ option. However, make sure to confirm the cancellation to prevent future billing.
Can you cancel Amazon Prime video anytime?
Yes, you can cancel your Amazon Prime Video subscription anytime. The cancellation will take effect after the end of your current billing period.
How do I cancel my Amazon Prime account on my phone?
To cancel your Amazon Prime account on your phone, you need to access Amazon through a web browser, not the app. Once you’re logged in, navigate to ‘Your Account’, select ‘Your Prime Membership’, and follow the prompts to cancel.
