Why is ELG Phone LG IMS Keeps Stopping

Understanding the Problem: “LG IMS Keeps Stopping”

“LG IMS Keeps Stopping” is an error message many LG phone users encounter, indicating that the IP Multimedia Subsystem (IMS) on your device has encountered an issue and stopped working.

This IMS is a crucial feature that allows your device to carry out services like calling, messaging, and video calling over an IP network. If this service stops, it could significantly hamper your device’s communication capabilities.

Identifying the Causes

There could be several reasons why your LG phone’s IMS keeps stopping:

• Outdated Software: The software or apps on your phone might be outdated, causing compatibility issues.
• Corrupt Cache: Over time, the cache data associated with the IMS service can get corrupted, leading to this error.
• Data Corruption: Sometimes, the data files in the system itself could get corrupted, causing such an issue.

Taking the Initial Steps: Basic Troubleshooting

Whenever you’re confronted with the “LG IMS Keeps Stopping” issue, I suggest starting with the following basic troubleshooting steps:

1. Restart your device: Often, a simple reboot can resolve minor software glitches. Hold down the power button and select “Restart” from the options that appear.
2. Check for updates: Ensure that your device’s operating system and apps are updated. This can be done via Settings > System > Update Center.
3. Clear the IMS Service cache and data: Navigate to Settings > Apps > IMS Service > Storage, then hit “Clear Cache” and “Clear Data”.

Advanced Troubleshooting: Factory Reset

If the basic troubleshooting steps fail to resolve the issue, I recommend performing a factory reset. This step should only be undertaken as a last resort, as it will erase all data on your device. Always backup your data before proceeding with a factory reset.

Steps for factory reset:

1. Backup your data: Go to Settings > System > Backup.
2. Factory reset your phone: Navigate to Settings > System > Reset > Factory Data Reset.
3. Restart your device: Once the factory reset is complete, restart your device.

Alternative Solutions: Digging Deeper

While we have discussed the main troubleshooting steps for the “LG IMS Keeps Stopping” issue, let’s delve into some alternative measures you could consider to tackle this problem.

Dealing with IMS Issue via Safe Mode

Booting your LG phone in safe mode can help isolate the issue, as this mode disables all third-party applications, allowing you to determine if a third-party app is causing the IMS to keep stopping. Here’s how you can do this:

1. Long-press the power button until the power options menu appears.
2. Press and hold the ‘Power off’ option until the ‘Safe mode’ prompt appears.
3. Tap ‘Safe mode’ and your phone will restart in this mode.

If the IMS issue doesn’t persist in safe mode, then a third-party application is likely causing the problem. Uninstall recently downloaded apps one by one to identify the culprit.

Adjusting APN Settings

Sometimes, adjusting your phone’s Access Point Names (APN) settings could fix the IMS keeps stopping issue. This measure is typically recommended if you’ve recently changed network providers or if the error started after inserting a new SIM card.

To adjust your APN settings:

1. Navigate to Settings > Network & Internet > Mobile Network > Advanced > Access Point Names.
2. From here, you can reset your APN settings to default or modify them according to your network provider’s recommended settings.

Using Third-Party Apps

As a last resort, consider using a third-party app repair tool. These applications scan and fix issues within your device. One such tool is “Android System Repair,” which offers an array of solutions for software-related problems.

However, exercise caution when downloading any third-party applications and ensure they’re from trusted developers to avoid potential security risks.

Looking Ahead: Preventing Future Errors

To avoid the “LG IMS Keeps Stopping” issue in the future, ensure you consistently keep your device updated, regularly clear your cache, and avoid downloading files or apps from untrustworthy sources that may corrupt your data.

Conclusion

Resolving the “LG IMS Keeps Stopping” error can be a time-consuming process that requires patience. However, with the right guidance and systematic approach, it can be resolved efficiently.

FAQs

Does factory reset guarantee a solution to the LG IMS keeps stopping issue?

While a factory reset can often solve this issue, it doesn’t provide a 100% guarantee. The problem could persist due to issues beyond the control of the user, such as hardware problems or issues with the network provider.

How can I ensure that my data is safe while performing these troubleshooting steps?

Always make sure to back up your data before performing any troubleshooting steps that involve deleting data or resetting your phone. You can use built-in options on your LG phone for backing up, or use cloud services like Google Drive.

Can I prevent this issue from happening in the future?

Regular software updates, clearing cache periodically, and avoiding untrusted downloads can significantly reduce the likelihood of this issue recurring. However, no method guarantees complete prevention, given the complex nature of smartphones and their operating systems.