Skip to content 
It might feel frustrating, especially when youโre eagerly waiting to play your favorite game, but donโt fret โ this guide will walk you through several solutions.
TL;DR: If youโre experiencing PS5 error code WS-116521-6, donโt worry, youโre not alone. This error usually pertains to a network connectivity issue and can typically be resolved through a few specific steps like checking your internet connection, updating the PS5 system software, or as a last resort, initializing the PS5.
Scroll down to get a detailed answer
Always remember to back up your data before undertaking any serious system changes.
Table of Contents
Troubleshooting Steps for PS5 Error Code WS-116521-6
Check Your Internet Connection: The primary suspect in case of this error is your internet connection. I recommend ensuring that your PS5 is properly connected to the internet.
Use Wired Connection: If you are using a Wi-Fi connection, consider switching to a wired connection for a more stable internet access.
Restart Your Router: Sometimes, a simple reboot of your internet router can fix the problem. Turn off your router, wait for a few minutes, and then turn it back on.
Update the PS5 System Software: The error code WS-116521-6 may appear if your consoleโs system software is out of date. Navigate to Settings > System > System Software > System Software Update and Settings > Update System Software. If an update is available, install it.
Rebuilding Database in Safe Mode: If the error persists, I suggest you try rebuilding the PS5 database. To do this, youโll need to boot your PS5 into Safe Mode.
Note:
This process wonโt delete any of your saved data.- Power off your PS5 by pressing the power button on the front of the console.
- Once the system light is off, press and hold the power button again. Release it after you hear the second beep, one beep will occur when you initially press, another seven seconds later.
- Connect your controller to the PS5 with a USB cable and press the PS button on the controller.
- Select โRebuild Databaseโ from the Safe Mode menu.
- Initialize PS5: If none of the above steps work, your final resort could be to initialize the PS5. Note: This process will delete all data on your PS5, so ensure youโve backed up any important data before initializing. Go to Settings > System > System Software > Reset Options > Reset Your Console > Reset.
Essential Tips to Prevent PS5 Error Code WS-116521-6
While itโs crucial to know how to fix this issue, prevention is always better than cure. Here are some additional tips:- Regular Software Updates: Always keep your PS5 updated with the latest system software. This not only prevents issues like error WS-116521-6 but also ensures optimal performance of the console.
- Stable Internet Connection: Make sure your PS5 maintains a robust and stable internet connection. I recommend using a wired connection over Wi-Fi, if possible.
Alternative Solutions to PS5 Error Code WS-116521-6
If youโre still facing the error even after following the aforementioned steps, here are some alternative solutions that might help.
- Check the PlayStation Network (PSN) Server Status: Occasionally, PSN servers may be down, causing various error codes including WS-116521-6. I recommend visiting the official PSN Service Status page to confirm that all services are up and running. If the servers are down, your only recourse is to wait until Sony fixes the issue.
- Configure your Internet Settings: Network issues can sometimes be traced back to the router settings, particularly if youโre using a Wi-Fi connection.
- Change the DNS Settings: You can try changing your DNS settings on your PS5. The Google Public DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4) is a reliable alternative to test.
- Enable DMZ for Your PS5: Enabling DMZ (De-Militarized Zone) for your PS5 in your router settings can help, especially if the error is being caused by firewall restrictions. The steps to do this can vary depending on your router model, so itโs best to consult your routerโs user manual or support website for precise instructions.
Note:
Although enabling DMZ can help with network issues, it also potentially exposes your PS5 to all traffic on the internet. Therefore, use this method with caution and consider it only as a last resort.Regular Maintenance and Healthy Console Habits
Aside from these specific steps to address error WS-116521-6, cultivating some general healthy console habits can prevent various issues from cropping up:
- Power Cycle Regularly: Regularly restarting your PS5 can help clear out minor software glitches and maintain its overall performance. I recommend doing a power cycle at least once a week.
- Avoid Instant-On Feature: Although itโs convenient, using the PS5โs instant-on feature can sometimes lead to software glitches. Itโs healthier for your console to shut it down completely when not in use.
- Regularly Clean Your Console: Dust can cause overheating, which may lead to software and hardware issues. Regularly cleaning your console and ensuring itโs well-ventilated can keep it running smoothly.
Remember, a happy console means a happy gaming experience!
Conclusion
Error WS-116521-6 can undoubtedly cause a hiccup in your PS5 gaming experience, but armed with these comprehensive troubleshooting steps, it wonโt hold you back for long. Remember to keep your system software updated and your internet connection stable to prevent this error in the future.
FAQ
What causes PS5 error code WS-116521-6?
This error typically arises due to issues with network connectivity, outdated system software, or occasionally, system corruption.
Will initializing the PS5 fix error WS-116521-6?
Initialization is often the last resort for fixing this error. It erases all data and returns your PS5 to its factory settings. Always remember to back up any important data before initializing your console.
