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Why is the Onn Roku TV stuck on logo screen issue happens? This guide seeks to give users a few troubleshooting tips before they contact Onn Roku TV support. Many users have been up in arms lately as they try to figure out effective ways to fix this annoying issue, thankfully there are a few simple troubleshooting methods in this guide.
For years, Roku has managed to provide a huge variety of streaming content with minimal issues. The only complaint about their flagship product has been user error.
That changed for Onn though, when people started reporting the infamous stuck logo screen, it stumped many people until now.ย
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Steps to Fix the Stuck Logo on Onn Roku TV
Freezing issues can be a headache for a lot of people, especially if that device is an expensive TV. Thankfully, Onn Roku TV is stuck on the logo screen and other common issues are fixable in less than 30 minutes, even if youโre technically not that experienced with electronics. We have outlined a troubleshooting guide in a step-by-step format, so youโre sure to fix that issue in no time.
1. Use the remote control to restart the TV
A classic solution is to simply reset the TV by turning it on and off. This can fix minor issues that might have arisen, allowing the software to refresh and get rid of bugs or other problems. Assuming your TV remote is within reach, get it and locate the power button.
Press the power button while pointing the remote at the TV. This will force the TV to restart and hopefully, fix any issues.
Make sure youโve waited for several seconds while the TV is turned off before starting it back up. Youโll be allowing it time to cool down as you turn it back on.
2. Use the restart combination
If youโre only seeing the logo screen, itโs often difficult to troubleshoot. For example, you might have a frozen device thatโs not responding to anything you do.
In this case, you can try restarting the TV by applying a combination of buttons on the remote control. You wonโt need to see the screen to do this. The button combinations are as follows;
- Get your Onn Roku TV remote.
- Hit the home button five times.
- Hit the Up button only once.
- Press the Rewind button twice.
- Press the Fast Forward button twice.
- Wait for a few minutes as the Onn Roku TV shuts down and restarts.
3. Power Cycle the TV
Power cycling means not only turning the TV on and off but also unplugging and re-plugging the power cord. During this process, the software should restart, hopefully with a refreshed feature list that will allow it to start working properly.
This is usually a great solution when your Onn Roku television is experiencing power insufficiency. It is safe and can fix a lot of issues, but it isnโt always successful.
What may work one time might not work the next, and you must try this if you find yourself in this situation.
4. Check for power issues
There is a chance that your Onn Roku TV might not be getting enough juice. A possibility is that the wall outlet has a problem, which may cause the TV to power off. Itโs also important to note that some TVs have built-in power management features, which can shut off the TV when it runs low on power.
If your TV is not receiving enough power, the culprit could be a problematic motherboard, faulty power sources, or bad cables. To resolve underlying power problems, use a different power source thatโs not being shared by other appliances.
thatโs not the case, try changing out faulty or damaged cables for a fresh set. You might also want to replace the AC adapter if itโs faulty.
5. Check for loose connections
Assuming that you have enough power, the next thing to check is the connections between the wall outlets and the AC power cord. Possible connections include USB, HDMI, and other ports. Itโs not uncommon to find that a port is slightly loose, causing intermittent connection issues with the TV.
Some people have also reported that bent HDMI ports can cause major problems with their Roku TVs. If possible, you might want to check your connections and fix or replace any that are loose or damaged in some way.
6. Disconnect third-party devices
Third-party devices can lead to problems with your Onn Roku TV. For example, you might be using a set-top box or DVD player thatโs connected to your TV. When you turn on the Roku TV, it could get confused when it tries to connect to these devices, which can lead to freezing issues or even the complete breakdown of the Roku TV.
Avoid having too many devices connected to the TV, especially if youโre not using them. If possible, unplug these third-party devices when you want to use your Onn Roku TV.
Contact customer support
Hopefully, by now youโve tried out some of the above troubleshooting methods and youโre TV is working smoothly. If not though and youโre still having issues, itโs time to get in touch with a customer support representative. They can help troubleshoot and even fix the issue remotely if they have to.
If possible, try to send in a question through the Onn customer support or visit their websiteโs contact form or by emailing them. Include all the details you can think of, including a detailed description of the issues youโre experiencing, your TV model number, and any other information you deem important.
Final Thoughts
Itโs a good idea to keep your Onn Roku TV updated with the latest software releases. This will ensure that your device is always working smoothly.
There are also several other things you should know about your TV, including the issues with HDMI inputs and other settings that may be causing problems for you.
That said, the majority of the problems are easy to fix and resolve if you follow the appropriate troubleshooting methods.
Remember to do your research and perform a little troubleshooting before reaching out to customer service or sending your TV in for repair. This can save you time, money, and headaches in the long run.
FAQs
How do I unfreeze my Onn Roku TV?
This seems like a complicated question, but itโs not. If your Onn Roku TV is frozen and you canโt unfreeze it, simply press and hold the Power button until the TV shuts off and restarts.
