How To Fix Care Code: 201[LU100] – Troubleshooting Guide

Emails are your link to the world. When you can’t access your email account, it can be frustrating and even may prevent you from getting important work done. This is when you’re likely to see the error Care Code: 201[LU100].

It’s an error message that indicates access to your account has been disabled, meaning you cannot receive or send emails. It is not the only error message that can be seen on your email screen, but it’s one of the most widely seen. In that case, we’ve put together this post with a few options for how to fix Care Code: 201, just in case it strikes.

What causes Care Code: 201[LU100]

When you see an error code, it’s always likely that there is an issue somewhere. And in this situation, that’s likely to be with your webmail interface. Whether that be with your account’s credentials or your webmail interface itself, the result is the same: you can’t access it. This serves as a warning sign from your host and is a great way to let you know that something is amiss.

In most cases, this error code appears as a result of incorrect credentials. If this is the case, you’ll know when you’re in the process of logging in with wrong credentials. For example, if you use a username and password combination that is not the same as your email username and password, it will result in an error message. The best way to fix this kind of access issue is to simply update your credentials. Otherwise, you will not be able to access your email.

Another way that you can end up with this message is if there is an issue with your webmail interface. If you’re accessing a webmail interface that doesn’t function well, it’s possible that a bug has interfered with the connection between your account and the webmail client. This may be caused by issues on the server side or even issues on your computer. The best way to solve this problem is to wait for any troubleshooting to be completed, and for your host to restore access as quickly as possible.

How to fix Care Code: 201[LU100]

With every problem, there is a solution. This is why we have put together this post with a few options for fixing Care Code: 201. It will go a long way to keeping you from seeing this error message in the future, and it will even keep you from being prevented from receiving emails.

Reset your email password

If you’re seeing this error message as a result of incorrect credentials, then the best thing to do is simply reset your email password. This goes for any type of email account. Furthermore, there are situations where you can’t access your email account even with the right password. If that happens, you’ll need to reset the password anyway. It’s not a difficult task of course and with a few steps you can do it yourself.

Simply go to the Forgot Password option and enter your email address. You’ll be prompted to enter the email address again, or you can enter a new password altogether. Once that is done, you will be asked to answer your security question.  As soon as you’ve solved that, your email account will be reset and you’ll see the option to log in with a new password. Once you’ve reset the password, let the information sync and you’ll be able to access your account again.

Clear browser cache and cookies

It’s essential to clear your browser cache and cookies. This is a great way to ensure that the problem you are having is not caused by some glitch in your web browser. Sometimes, this kind of error can be caused by a cookie or a local storage issue, as well as issues with browser caches.

To clear all your browser’s cache, you’ll need to navigate to Tools > Internet Options. From there, click the Delete button under Browsing History. This will ensure that everything is deleted from your browser that you don’t want there. It will also remove stored password information that you may have entered while logged into your email. It’s a great way to start fresh and make sure that your browser is set up correctly.  If you’re only experiencing the error message on one website, you’ll need to clear the cache for that site only.

Contact Customer Support

Sometimes, there is simply nothing that you can do to fix Care Code: 201. It can be caused by issues on the server side, as well as issues with your computer. If issues are resolved on the server side, then it will only take time for them to sync and show up. However, if issues persist on your computer, then there isn’t much you can do to resolve those issues without help.

That’s why it’s best to contact customer support about any error you’re having. They will be able to give you some insight and suggestions on what you can do. In some cases, they will even provide a detailed log of your system if necessary. They’re there to help and you can reach them at any time, so don’t hesitate to get in touch today.

Final Thoughts

As you can tell, there are many reasons why you might find yourself unable to access your email. This can be caused by your email account or even by a third-party factor completely. In any case, it’s important to go through the troubleshooting process before assuming that you’ve been locked out of your account. You may also be able to solve the issue with a simple password reset.

FAQs

What does AT&T Care Code 201 mean?

It’s a message sent by AT&T if you’re using a mismatched password to log in to your email. It will be displayed with a message telling you to contact AT&T for support or change your password.

How do I fix Care code 201?

You can reset your password by going to the login page and choosing “Forgot account” and then enter your account email.