The emphasis of this write-up will be to solve Hulu error code 2(-998). Getting a Hulu error message the moment youโre still streaming on your device can be really frustrating. Recently, Hulu users have reported the error code 2 (-998), hence the importance of this write-up.
This error code is temporary and it can be resolved by following the steps which will be outlined in this write-up. Whenever this error message appears on your screen, itโs an indication there might be an issue with your internet connection.
Table of Contents
Causes of Hulu Error Code 2(-998)
Several factors can result in a userโs experiencing this error message, among some of these factors are as follows:
- Internet Speed Issue
- Outdated Application
- Device Problem
- Hulu server is Down
Fixing Hulu Error Code 2(-998)
As stated above, the stated error code is a temporal error that can affect any content you might want to stream on Hulu. Below are ways to resolve it:
Force Shut Down the Hulu App
When you force shut down the app, it can help eliminate the error. Depending on the device youโre using, follow the instructions below:
For Android Tablet and Phone:
- Navigate to your device Settings.
- Scroll down towards the bottom and click on Apps, Then all Apps.
- Look for the Hulu app and open it.
- Tap on the Force Stop and Select Yes.
- Restart and confirm if the error has been eradicated.
For Android TV:
- Navigate to settings
- From the Settings, tap on Applications.
- Install the application list, click and find the Hulu app.
- To end the Hulu app, choose Force Stop option.
- Now relaunch the Hulu app when the power cycle is over.
- Check if the error has stopped.
Check if there are pending Hulu Updates
Itโs possible that an outdated app can cause this error, hence you need to update it.
Depending on the phone youโre using, you can check the update. Below are different methods this can be done:
For Android Tablet and Phone:
- Android device users can navigate to Google Play Store.
- Search for the Hulu app among the installed apps.
- To download the latest updates, tap on the appโs Update.
- Restart the device and open the newly updated app.
For Android TV:
- From the home screen, go to Settings >>> Apps.
- Choose Google Play Store.
- Navigate to My Apps and search for Hulu, then choose Update.
- Wait until the updates are completed and installed.
- Then check if the error has been remedied.
Uninstall & Reinstall the Hulu app
The process is not the same for all devices but you need to navigate to the settings and follow the steps:
- From settings, choose Apps from the settings list.
- Find and select the Hulu app.
- Tap on Uninstall from the menu.
- Navigate to PlayStore >>> Carefully search for Hulu.
- To reinstall the app, tap the Install.
- Confirm if that solved the error.
Reach out to Hulu Support Team
You can reach out to the Hulu chat assistance online. This is one of the quickest approaches to help you rectify what is the cause of this error. Before then you need to get all your account details because the staff, youโll likely speak to knows all the subscriber details.
Shut Down Online Hulu Streaming Device
- Switch off your Android phone. For a few seconds press and hold the power button.
- To switch off the Android TV, tap on the power button on your remote.
- Disconnect all connected devices to the Android TV.
- When the system has been turned off, switch off the modem and router.
- If you make use of cellular data to watch Hulu, turn on Flight Mode then turn off the data.
- Let the device be inactive for a while before connecting to other devices.
- Restart and check if itโs functioning normally.
In Conclusion
Hulu Code 2 (-998) error is one of the problems youโll likely encounter when you do online streaming.
In as much as there is no specific troubleshooting approach to resolve this issue, the solutions outlined above have been proven to yield tremendous results. So carefully follow the steps without making any mistakes.
Frequently asked questions
I keep getting a reoccurring error code on Hulu
This is an indication that your device is faulty. Aside from this, poor internet connection and hardware issues are other culprits. Most times you can get an error code when if Hulu is experiencing any form of disruption though the error message might not be plain as this.
What could be the reason why Hulu error rununk13 keeps occurring?
The moment you keep getting this error code, itโs time to update your Android including your iOS app.
Once an app becomes outdated, it starts to exhibit certain error codes. Even when youโve installed a current version, always check if there has been a new release. Another thing you can do to rectify this is to clear the browser cache.
Can I update Hulu on a smart TV?
To check if any new updates have been released, navigate to the TV & Video through the XMB menu. Choose All Apps >>> highlight the Hulu tile, then tap Options from the controller >>> Check for Updates.
How can I reset the Hulu on my TV?
Open Smart TV, navigate to settings. Go to apps and click on Hulu. From the Hulu app, go to settings and click the clear cache. Return back to the home page, click on the Hulu app to confirm if everything is working fine.