Are you using T-Mobile or any other Carrier and you cannot get a Verification code any time you want to verify your Facebook, Instagram, Fiver, or Upwork account?
If yes, then you are deeply in the pool of millions of other frustrated T-Mobile and Verizon users. This is the reason why we are here today to address the issue of not getting verification code texts and how to fix this problem with ease and without wasting a lot of your time.
But before we get to this extent, we have to give different reasons why you are not getting the Verification code.
Table of Contents
Not Getting Verification Code Texts: Reasons
You might not be getting Verification code texts. There are many reasons for this issue and we will talk about all of them in this guide;
- You are on a trial plan and your service is suspended.
- Your account is disabled due to multiple violations of T-Mobile Terms of Service or other carriers’ terms of service.
- You have been banned by T-Mobile (This is rare).
- Your phone number has been blacklisted by T-Mobile if you have a bad reputation with them, likely, you will not get verification texts from T-Mobile, Verizon, Sprint, or any other carrier in the future if you don’t change your number to a new one so that they can assign a new verification code to you.
- Your account was hacked or someone else has hacked into your account while you were using it without knowing that they have done so, then it means the person who has hacked into your account has also used their phone number to send verification texts to your phone number so that they can gain access of your account.
- The phone number provided might be incorrect and you might not be getting verification code texts because of this reason.
- The Verification codes might be blocked by your phone number or you might have entered the wrong verification code in the verification code text box.
- Poor Network connection might equally be an issue.
Not Getting Verification Code Texts: Solutions to Fix It
Now that you are familiar with all the reasons why you might not be getting the Verification Code Text, here we have provided a couple of methods to deal with the issue.
Remember, not all methods will work for you. This means that you have to try a method that specifically solves your existing problem. You might end up trying more than one method to get the problem solved.
1. Restart the phone
The first thing to do in this case is to restart your phone. You are surely not aware of this but restarting your phone fixes most of the problems with the phone and it also clears all the temporary files, caches, logs, and other data that might have been stored in your phone.
This is a very simple solution that almost everyone knows. But let me tell you how important this is. If you have tried to restart the phone and it still doesn’t work then you should try to do a factory reset on your phone. Though, this should be the last resort.
2. Switch On and Off Airplane Mode
Switching on and off Airplane mode can as well fix this issue. You can switch on and off airplane mode by going to Settings > General > Airplane Mode.
Check the settings in your phone
As we have explained above, there are chances that you have activated the SMS blocking feature on your phone. Therefore, it is important to try and check the settings for the possible mashup.
3. Check your Mobile Plan
You might also have to contact your carrier and check the mobile plan. In some situations, this can be a bigger issue. The fact remains that the plan you are using can limit the type of messages you can and cannot receive.
4. Call the Customer Care
You can call the customer care of your carrier and inform them that you are getting other texts but you are not receiving them. They will help you in resolving this issue.
5. ReiBoot Tool
You might also want to fix most issues with your android using this tool. ReiBoot tool is very effective and easily diagnoses the phone to locate the issue with your plan.
6. Factory Reset
Factory reset is the last resort, only if you have tried all the other methods. The worst thing about factory reset is that it deletes everything from your phone.
It means that you will lose all your data including contacts, messages, photos, videos, etc. Factory Reset will solve more than 90% of all the problems with settings and hardware.
You can factory reset by going to Settings > General > Factory Reset. This will wipe all your data and settings on your phone, including contacts, messaging apps, and all other personal information stored in the phone’s memory.
Once this is done you should also set up a new password for the account so that no one else can access it without knowing the original password. This can be done by going to Settings > Accounts & Passwords > Change Password.
FAQs
What is the difference between Airplane Mode and Flight Mode?
Airplane mode is a setting that you can use to prevent your phone from connecting to Wi-Fi or a mobile network so that it does not use any data or send out any messages.
This makes sure that you do not text, call or use the internet while on an airplane.
Flight mode is a similar setting for your phone and it turns off all functions including Wi-Fi and Bluetooth. These two settings mean the same.
Why should I reset my phone?
Resetting your phone can solve most of the problems that you are facing with your phone. It will also help in getting rid of any kind of malware, viruses, and other bugs.
What should I do if I’m not getting verification code texts?
There are countless things you can do in this case depending on the reason why you are not getting the Verification code. Try resetting your phone, try using the ReiBoot tool, or contact customer care for a plan update.
Conclusion
It is important to remember that there are many reasons why you might not get the verification code. In this situation, you will also have to take different approaches the get the problem solved.
