Emergency Broadband Benefit Program Application

TL;DR: The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) initiative that provides financial assistance to households struggling to pay for internet services.

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By applying, eligible households can receive up to $50 per month towards broadband services and a one-time discount of up to $100 for a laptop, desktop computer, or tablet. You can apply online, via mail, or through a participating provider.

Designed to help U.S. residents maintain vital internet connections during the ongoing pandemic, the Emergency Broadband Benefit Program (EBBP) is a significant lifeline.

More than ever before, reliable internet access has become a necessity rather than a luxury, required for everything from remote work and learning to telehealth services and staying in touch with loved ones.

I recommend getting familiar with the requirements and steps for application as early as possible to make the most out of this program. 

What Does the Emergency Broadband Benefit Program Offer?

The program offers:

• Up to a $50/month discount on your broadband service and associated equipment rentals
• A $75/month discount if your household is on qualifying Tribal lands
• A one-time discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider

Who Qualifies for the Emergency Broadband Benefit Program?

Several criteria determine eligibility for the EBBP:

• A household income at or below 135% of the Federal Poverty Guidelines or participation in certain assistance programs like SNAP, Medicaid, or Lifeline
• Approval for benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the current or prior year
• Received a Federal Pell Grant in the current award year
• Experienced substantial documented loss of income due to job loss or furlough since February 29, 2020
• Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program

Applying for the Emergency Broadband Benefit Program

There are three ways to apply for the EBBP:

1. Apply Online via GetEmergencyBroadband.org: Fill out an application online at GetEmergencyBroadband.org. You’ll need to provide proof of eligibility, like a benefit card for SNAP or Medicaid, a letter from your school stating you participate in the free or reduced-price lunch program, or proof of Pell Grant receipt.
2. Mail-In Application: You can also mail in your application. Download and print an application from GetEmergencyBroadband.org, fill it out, and mail it with proof of eligibility to Emergency Broadband Support Center, P.O. Box 7081, London, KY 40742.
3. Through a Participating Broadband Provider: Some broadband providers are assisting their customers with the application process. Contact your provider to see if they’re participating.

The Crucial Steps for EBBP Application

1. Determine Your Eligibility: Before you begin the application, determine if your household is eligible based on the criteria outlined above.
2. Prepare Your Documents: Gather all necessary documentation proving your eligibility. This might include a benefit card, a school letter, or an income statement.
3. Choose Your Application Method: Decide whether to apply online, through mail, or with a participating provider. Each method has its advantages, so choose the one that suits you best.
4. Complete the Application: Fill out the application accurately and attach all required documentation. Remember to double-check everything before submitting.
5. Wait for Approval: Once your application is submitted, it will be reviewed. You will be notified if you are approved for the benefit.

Participating Providers in the Emergency Broadband Benefit Program

One essential detail to consider when applying for the Emergency Broadband Benefit Program (EBBP) is the providers participating in the program. Your current broadband provider may be part of the program, but not all providers are participating.

So, I recommend checking the FCC’s list of participating broadband providers specific to your state or territory. In the event your provider is not participating, you may need to switch to a participating one to benefit from the program.

The Role of the National Verifier

The National Verifier, run by the Universal Service Administrative Company (USAC), is a centralized system that verifies the eligibility of consumers applying for Lifeline, and by extension, the EBBP.

The verification process ensures that the benefits are appropriately distributed to eligible households. When you apply online via the GetEmergencyBroadband.org or by mail, it’s the National Verifier that checks and confirms your eligibility.

Choosing the Right Device under the EBBP

The EBBP also includes a one-time discount of up to $100 on a laptop, desktop computer, or tablet through a participating provider. However, not all devices might qualify for this discount, and it’s vital to understand what does.

When choosing a device, I recommend contacting the provider to understand what devices are available under the program. Remember, the discount is only valid if you contribute more than $10 and less than $50 towards the purchase price.

Importance of Recertification

It’s worth noting that while the EBBP is a temporary program, there are certain ongoing requirements to ensure you remain eligible. For instance, you may need to recertify your eligibility if your circumstances change.

If your household no longer meets the eligibility requirements, or if the program transitions to a new phase, you might be asked to reconfirm your eligibility.

Opting Out of the EBBP

Lastly, it’s essential to understand that you can opt-out of the EBBP at any time. However, opting out is a final decision and you won’t be able to get back into the program once you opt-out, so I recommend thinking it through before making such a decision.

Conclusion

The Emergency Broadband Benefit Program is an important initiative that aims to keep households connected in these challenging times. I recommend taking advantage of this program if you’re eligible.

The application process is relatively straightforward, and the benefits can significantly help offset your broadband costs. Stay patient, stay connected, and remember to reach out to the FCC or your internet provider if you have any questions.

FAQ

How long will the Emergency Broadband Benefit Program last?

The program will end once the fund runs out of money, or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.

Can I receive both the Lifeline and EBBP benefits at the same time?

Yes, they’re separate programs, and it’s possible to qualify for both. If you’re a Lifeline subscriber, you can also get EBBP benefits.

What kind of documentation do I need to apply?

This depends on the eligibility criteria you meet. You might need a benefit card (like SNAP or Medicaid), a letter from your school, a Pell Grant letter, or proof of substantial loss of income due to job loss or furlough since February 29, 2020.

Can I apply if I have a past due balance or a bad debt with my current or a previous provider?

Yes, you can still apply for the EBBP if you have a past due balance or a bad debt with your current or a previous provider. The EBBP is intended to help households struggling with internet costs, regardless of their account status or credit history.

Do I need to reapply every month?

No, once you’re approved, you’ll continue to receive the benefit until the program ends, you no longer qualify, or you opt-out.