Why is Pluto TV Not Working – Fix Guide 2024

Whether you’re dealing with a buffering problem, an app that won’t open, or no signal at all, we’ll guide you step-by-step through various fixes.

Try basic troubleshooting steps first, such as checking your internet connection and updating the app. If these don’t work, further steps will be necessary, which we’ll dive into below.

Understanding the Problem

The first step in addressing any problem is understanding it. With Pluto TV, issues generally fall into four categories:

• Connectivity Issues
• Application Problems
• Device Compatibility Issues
• Service Disruptions

Connectivity Issues

Like all streaming services, Pluto TV relies heavily on your internet connection. Poor or inconsistent internet service is a common cause of streaming issues.

How to Fix Connectivity Issues

1. Restart Your Modem and Router: This is a simple but surprisingly effective step. Unplug your modem and router, wait a minute, then plug them back in. Allow them a few minutes to reboot.
2. Check Your Internet Speed: Streaming services require a certain amount of bandwidth to work properly. I recommend using an online speed test to verify that your connection is fast enough. Pluto TV recommends a minimum speed of 5 Mbps.
3. Limit Bandwidth Use: If your internet connection is shared among many devices, try to limit their use when streaming on Pluto TV. The more devices using the connection, the slower your speed may be.

How to Fix Application Problems

1. Update the Pluto TV App: Apps are regularly updated to fix bugs and enhance performance. Check your device’s app store to see if an update is available.
2. Reinstall the App: If updating the app doesn’t help, try deleting and reinstalling it. Sometimes, this can resolve underlying issues that a simple update can’t fix.

Device Compatibility Issues

Some problems can arise from your chosen device. Not all devices work perfectly with every app, and Pluto TV is no exception.

How to Fix Device Compatibility Issues

1. Check Device Compatibility: Verify that your device is compatible with Pluto TV. Their website provides a list of compatible devices.
2. Update Your Device: Make sure your device is running the latest operating system. Device updates often include fixes that help apps run better.

Service Disruptions

Finally, the problem may not be on your end at all. Sometimes, Pluto TV experiences service disruptions due to server issues.

How to Deal with Service Disruptions

1. Check Pluto TV’s Social Media: Pluto TV usually posts about major outages on their Twitter or Facebook page.
2. Use an Online Outage Checker: There are several online services, like DownDetector, that track outages for popular sites, including Pluto TV.

Correlating Pluto TV Issues with VPN Usage

While many enjoy using VPNs to access a larger range of content, these services can sometimes lead to issues with your streaming experience. Pluto TV might not work correctly if you’re connected to a VPN, particularly if it’s set to a region that Pluto TV doesn’t support.

How to Tackle VPN-related Issues

1. Disable the VPN: If you’re having trouble with Pluto TV while using a VPN, I recommend disabling the VPN to see if that resolves the issue.
2. Change VPN Server Location: Alternatively, you can try changing your VPN’s server location to one that is within a region supported by Pluto TV.

Account-related Problems with Pluto TV

While Pluto TV primarily offers free, ad-supported streaming, it does have an account system in place for saving your favorite channels and on-demand content. Some users encounter issues related to their Pluto TV account, like trouble signing in or syncing their preferences across devices.

How to Resolve Account-related Problems

1. Reset Password: If you’re having trouble signing into your Pluto TV account, try resetting your password. There should be a ‘Forgot Password’ option on the login page.
2. Contact Customer Support: If you’re still unable to access your account after resetting your password, it’s best to contact Pluto TV’s customer support.

Issues with Pluto TV Ads

Pluto TV is a free streaming service, supported by ads. However, sometimes users experience issues with these ads, such as ads not loading properly, causing the stream to hang, or ads repeating excessively.

How to Deal with Ad-related Issues

Refresh Your Stream: If an ad is causing your Pluto TV stream to hang, try refreshing the stream or restarting the app.

Report the Issue: If you’re experiencing recurring issues with ads on Pluto TV, I recommend reporting the problem to Pluto TV’s customer support.

Buffering Problems on Pluto TV

Buffering is one of the most common issues with streaming services. If your Pluto TV stream is consistently buffering, it’s likely due to a weak or inconsistent internet connection.

How to Minimize Buffering Problems

Close Unnecessary Applications: If you’re using a computer to stream Pluto TV, make sure to close any unnecessary applications running in the background. These applications can hog bandwidth and slow down your streaming experience.

Use an Ethernet Connection: While Wi-Fi is convenient, it’s not always the most reliable for streaming. If possible, I recommend using a wired Ethernet connection for a more stable internet connection.

Compatibility Issues with Specific Devices

Although Pluto TV is designed to work with a wide range of devices, sometimes, you may face specific issues related to your device.

How to Troubleshoot Device-specific Issues

Restart Your Device: Sometimes, a simple restart can fix any temporary glitches your device might be experiencing.

Check for Device Updates: Ensure your device is running the latest version of its operating system. Regular updates often include patches that can improve app performance.

Conclusion

The world of streaming is exciting and convenient, but it can also be frustrating when things don’t work as they should. Fortunately, when it comes to issues with Pluto TV not working, most problems can be solved with a little bit of troubleshooting.

I recommend going step by step, starting with the easiest fixes and working your way down the list. The solution might be as simple as a quick app update or a router reboot.

FAQs

What is the minimum internet speed for Pluto TV?

Pluto TV recommends a minimum internet speed of 5 Mbps.

Where can I check if Pluto TV is having a server outage?

You can check Pluto TV’s social media accounts or use an online outage checker like DownDetector.

What devices are compatible with Pluto TV?

You can find a list of compatible devices on Pluto TV’s official website.