This article is for subscribers who have complained that their Amazon Fire TV stick keeps restarting. We will walk you through some of the troubleshooting options you can apply to fix this error.
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Reasons FireStick Keep Restarting
If you have noticed that your Amazon firestick restarts on its own, several factors might be the reason for it.
The most common might be a power issue related to the device. For instance, a situation, where the device does not receive adequate power. Apart from hardware issues, the software could also be a culprit.
How to resolve this error?
As it is common in electronic devices, they sometimes develop problems as a result of software or hardware glitches. So this is not peculiar to Amazon Fire Stick. As written inconsistent power is one of the major causes.
The guide below will help you rectify this problem;
Go for the official accessories
Ensure you always make use of an original accessory when you misplace the one you got when you have purchased a device. Making use of generic accessories often results in this issue.
Purchase a new USB cable
USB cable alone has its life span. So, when it gets old it starts malfunctioning or sometimes stops completely. If this is your case, then you need to purchase a new one.
Replace the power adapter
Normally, you will be given an Amp power adapter if you purchase the original firestick. Replacing it with a new Amp adapter can resolve this problem.
Make use of the power supply directly rather than using a TV USB cable
Most of the USB ports do not provide the adequate power supply required for your firestick to function optimally. In a situation where your firestick is connected to your television via USB cable, try to connect it with a power supply. This can make the difference.
Don’t use extensions
Making use of power extensions or USB ports makes it easier to establish a direct power supply connection but this, in turn, can also result in other problems. So, if you are experiencing this, disconnect every extension.
Disconnect other connected gadgets with your HDMI port
The majority of televisions now have more than one HDMI port. This makes it easier to establish any connections with two or more devices.
Most of the time when more gadgets are connected to a single television, the TV does not provide the needed power to all the gadgets. You can start by removing other connected gadgets that you do not need. Alternatively, you can plug them in one after the other to check which one is causing problems.
FireStick Firmware Update
Firestick comprises software, hence, over time it can have bugs that can be fixed by updating them. So, endeavor to always update your firestick device regularly.
Reset Your Fire Stick
If none of the suggested solutions above was able to rectify the problem, the should reset your Amazon firestick to its original settings.
Often unseen errors such as improper firmware updates can affect the firestick from working optimally.
Performing a hard reset can make it clean and fresh. The only challenge is that this process will permanently erase everything which has already been configured on your Amazon firestick.
Follow the guide below to reset the firestick;
- Remove every expandable storage device connected to your Fire Stick.
- Press and continuously hold the back button for about 10 seconds which can be seen at the right side of the navigation circle.
- A prompt will appear on the TV screen, giving you an option to either proceed or cancel the factory reset. Click on reset, and the device will automatically reset within seconds.
- You can also perform the reset process by navigating to the settings, searching for fire TV tap, and then selecting factory reset.
In Conclusion
If none of these suggested troubleshooting methods work for you, you may need to reach out to the customer support service at Amazon.
Frequently Asked Questions
What makes my FireStick keep restarting?
When you are not making use of a correct power block, then there is every tendency that your firestick will continue to reset on its own. The recommendation given by Amazon is a 5.25v, 5W power block. Sometimes it might be that a different HDMI device is creating interference that constantly makes your firestick restart.
Why does my FireStick keeps going black?
The black screen on your firestick can be caused by several factors. The most common ones among them are wrong input, firestick overheating, inappropriate power supply, lose connection and Internet issues,
Is it possible for Amazon firestick to wear out?
This is known to be a durable gadget which when used according to the recommendations, can last up to five years.
