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TL;DR: This guide will help you navigate and fix the โSomething Went Wrongโ error on Instagram. The steps will cover troubleshooting your internet connection, updating the app, clearing cache and data, reinstalling the app, and contacting Instagram support.
Scroll down to get a detailed answer
Table of Contents
Verify Your Internet Connection
The first thing I recommend is to check your internet connection. It might seem obvious, but sometimes, the simplest solutions are the most overlooked.
Instagram requires a strong and stable internet connection to function correctly. Switch between WiFi and mobile data to see if the problem persists. If it does, letโs move on to the next possible solution.
Update Your Instagram App
Keeping your Instagram app updated is crucial. Instagram regularly releases updates to fix bugs and enhance performance. An outdated app might be the root cause of the โSomething Went Wrongโ error.
I recommend you navigate to your app store and check for any available updates. After updating, check if the error still appears.
Clear Cache and Data
Occasionally, a jumble of data can cause the โInstagram Something Went Wrongโ error. If youโve been using Instagram for a long time, your device may have accumulated a significant amount of cache and data from the app. Clearing the appโs cache and data can solve this issue.
Hereโs how you do it:
- Go to your deviceโs settings.
- Navigate to Apps or Application Manager.
- Find and click on Instagram.
- Click on Storage, then Clear Cache.
- For a complete clean-up, you can also click Clear Data. This step will remove your login information and settings, so make sure you remember your Instagram login credentials.
Reinstall Your Instagram App
If clearing the cache and data didnโt solve the problem, try reinstalling the Instagram app. Sometimes, a fresh install can be the simple solution to get rid of the pesky โSomething Went Wrongโ error.
Uninstall the Instagram app from your device and then download and install it again from the app store.
Checking for Instagram Server Outages
While the above solutions cover most of the common reasons for the Instagram โSomething Went Wrongโ error, thereโs one more aspect we should touch upon โ server outages. Server outages at Instagramโs end could cause this error, and in this case, thereโs nothing much we can do other than wait it out.
I recommend you to check online for reported server outages. Websites like Downdetector can be helpful to see if other users are experiencing the same issue, which typically indicates a problem with Instagramโs servers.
If this is the case, sit tight and give it a few hours before trying to access your Instagram account again.
Check Instagramโs Admitted Issues
Believe it or not, sometimes Instagram is already aware of these issues and is working on a fix. Keep an eye on Instagramโs Twitter account or other social media platforms, where they often announce known issues and provide status updates about their resolution.
Log Out of All Other Devices
In some cases, the โSomething Went Wrongโ error could be due to your account being logged in on multiple devices. Itโs worth trying to log out from all other devices before attempting to log back in on your preferred device.
Hereโs how to do it:
- Go to your Instagram profile and tap on the menu (three horizontal lines) in the upper right corner.
- Tap on โSettings.โ
- Scroll down to โSecurityโ and tap on it.
- Tap on โLogin Activity.โ
- Here, youโll see all the devices where your account is logged in. Tap on โLog Outโ next to all the devices except for the one youโre currently using.
Change Your Password
A change in your password could refresh your account settings and potentially fix the error. To change your password, navigate to your account settings, click on โSecurity,โ then โPasswordโ and follow the prompts.
After changing your password, try to log in again to see if the problem is resolved.
Note:
This will also log you out of Instagram on all other devices.Try Accessing Instagram on a Different Platform
If youโre using the Instagram app and experiencing this error, try accessing Instagram through a different platform. For instance, if youโre on your phone, try logging in via a computer, or vice versa. Sometimes, a change in platform can resolve the issue.Contact Instagram Support
If the error still persists after trying the methods mentioned above, your last resort is to get in touch with Instagram Support. Instagramโs help center can provide more specialized guidance based on your accountโs specific issues.
Throughout this process, patience is key. The issue may not be on your end, and might be a result of server problems on Instagramโs side. If thatโs the case, thereโs not much you can do but wait it out.
Conclusion
Being locked out of your Instagram can be frustrating. However, with these steps, you can take control and get back to posting, scrolling, and sharing with your friends. Remember, the solutions start from simple actions like checking your internet connection to more drastic measures like contacting Instagram Support.
I hope this article has helped you to troubleshoot and fix the โInstagram Something Went Wrongโ error. Now, go out there and let your Instagram journey continue!
Note:
Keep in mind that patience is a virtue when dealing with technical issues. Donโt be discouraged if the first or second solution doesnโt immediately solve the problem.FAQs
Why does my Instagram say โSomething Went Wrong?โ
This error can occur due to various reasons like a poor internet connection, outdated app version, or data and cache problems.
How long does it take for Instagram to resolve this issue?
The duration can vary depending on the cause. If itโs a server-side issue, it might take anywhere from a few hours to a day.
Can I prevent this error from occurring in the future?
Keeping your Instagram app updated and regularly clearing cache and data can help prevent this error. A stable internet connection is also crucial.
