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Verizon understands that nothing moves faster than technology and today all hyped technology will be old news tomorrow. This is the reason why Verizon gives its users a chance to trade in their old phones. The carrier has a device trade-in program to help you get rid of unwanted and outdated phones.
However, many users are confused as to whether they can trade in their broken Verizon phone, tablet, or Smartwatch. This article sheds light on this concern to help you understand the rules of the trade-in and what to do with your broken phone.
Table of Contents
How does Verizon Trade-in program work?
The Verizon Device trade-in Program is a fast way to get rid of unwanted devices. You just have to bring your old devices such as tablets, smartwatches, and cell phones. The store attendant will value your device and credit your account towards new products that are available through Verizon.
Will Verizon accept a damaged Verizon phone?
No, Verizon states clearly that they will not accept any device that is broken or water damaged. However, you should check with a Verizon store for evaluation. There are some instances when you might qualify. The few that qualify can continue shopping for Verizon newer devices with a credit on their order.
If you cannot proceed to the Verizon sales store, you can as well visit Verizonโs Device Trade-in page. You will be required to enter every detail about your phone and the condition. If you qualify, you will receive a credit on newer devices.
How to trade in broken Verizon phone?
The process of trading in your broken Verizon phone is straightforward. However, there are instances when Verizon wonโt accept your broken or damaged phone. If you want to trade in, here is the process.
- Visit the Verizon Trade-In page.
- Fill in your deviceโs information.
- Back up your content and clear the data.
- Mail the older device to Verizon within 15 days.
- Once they receive your phone, Verizon will apply for your credit.
FAQs
How long will it take Verizon to credit for a trade-in?
For people that turn in their devices at a sales store, you can get an appraisal and the credit as you wait. But for users that trade online, Verizon will credit within 1-3 bill cycles after the day of the appraisal. In simple terms, the entire process takes less than 6 weeks.
Do I need to finish my Verizon contract first before the trade-in?
No, Verizon states that all the phones that were subsidized by a 2-year contract can be traded. Users that are rolled to a monthly device payment, are equally eligible for trade-in. In case the trade value is relatively lower than the remaining installment amount, you will be asked to continue paying.
Can you use trade-in credit for something else besides the phone?
Yes, the credit will be added to your account and you can therefore use it for almost everything available in Verizon stores. You can use it for Smartwatches, tablets, or anything else available on Verizon.
In conclusion, different rules apply when you want to trade in your old and broken Verizon phone. Youโre required to consider taking your phone for appraisal and if itโs accepted, you can proceed to get and use your credit.
