UnlimitedToGo may not be an unfamiliar service provider to the rural folks. It,s among the few internet providers that offer high-speed internet to the residents of the rural communities. It is a mobile virtual network operator that has partnered with mobile carriers like Verizon, T-Mobile and AT&T. Their 4G LTE service is advertised as unlimited and high speed that is perfect for home use or while travelling.
It is actually a great choice for the people who are ever on the move and still want a dependable internet connection. Also, those who spend a considerable amount of time in the remote areas can opt for the UnlimitedToGo internet since it has fairly good coverage.
At this point, we need to take an in-depth look at the UnlimitedToGo services and what they are offering their customers. This is a notable way of enabling people make a prudent decision before signing up for any service. Well, on that note, we will get into the details of the UnlimitedToGo offerings, pricing and customer service among others.
Packages and pricing
There are three plans from UnlimitedToGo for the customers to choose from depending on what matches their needs best. The availability of the internet plans will depend on the carrier that has the best coverage in your specific area. Furthermore, the internet speeds largely depend on the signal strength and the coverage in the area. However, for an LTE or 4G, you should expect at least 20 to 50 Mbps internet speeds or even more if you,re lucky. Here are the internet plans from UnlimitedToGo;
UnlimitedToGo Blue Plan
This is basically the cheapest plan option you will get from UnlimitedToGo. The price you have to pay for it is $99.99 per month and AT&T is the carrier that,s providing the signal. However, don,t just assume this plan is available everywhere. Its availability is intermittent and for that reason you should always check the website or directly contact UnlimitedToGo for more details. The plan also comes with a MOFI4500 SIM4P LTE router for you to choose.
UnlimitedToGo Pink Plan
This particular plan gets its coverage from T-Mobile. If you have good coverage from T-Mobile, then you,re in luck because you just found a suitable choice for your internet needs. Typically, the Pink plan is more expensive than the blue plan and to get it, prepare to fish $149.99 out of your pockets every month. But if you are lucky enough, you can receive the Pink plan at a discounted rate of $139.99 per month.
In addition, this plan allows users the freedom to purchase their own internet equipment as long as it,s compatible. In that case, you will need a compatible router and a data-only SIM card to receive access to the internet. There is also the choice of using the MOFI4500 SIM4P LTE router from the company.
UnlimitedToGo Red Plan
As mentioned earlier, the internet plans are available depending on the carrier,s coverage in the area. Therefore, the Red plan is for the users with the best coverage from Verizon. If you are working with a very tight budget, you might have to start looking for other alternatives because this is the most expensive plan option from UnlimitedToGo. It costs $199.99 per month but just like the previous plan, you can get it at a discount and instead end up paying $179.99. There are recommended equipment for this kind of service including the MOFI4500 SIM4P LTE router, the NETGEAR AC791L mobile hotspot and the Novatel 7730L mobile hotspot. You can choose any of them according to your needs and preferences.
Hows the Network performance?
UnlimitedToGo does make the customers aware that they don,t guarantee or warrant particular speeds. This is typical of the 4G or LTE services since they don,t have their own infrastructure. They use the infrastructure of other mobile carriers and this is among the reasons they can,t warrant great internet speeds or even uninterrupted service. UnlimitedToGo has contracts with Verizon, A&T and T-Mobile so that they are allowed to utilize unused services on these mobile carrier,s cell towers and as a result provide internet services.
That said, there are advantages and disadvantages of using the cell towers of these mobile carriers. The main advantage is that T-Mobile, AT&T and Verizon have great coverage throughout the country and you can at least be assured of a decent internet service. On the other hand, there is a major setback that comes in the name of Deprioritization. Whenever there is congestion in any of the cell towers, the carrier most certainly gives their own customers the first priority while the UnlimitedToGo customers are left in dust dealing with slower internet speeds and poor connections.
There is also an acceptable policy concerning how the customers should use the UnlimitedToGo services. As a customer, you are reminded to ensure your online activities do not result in excessive data usage that may negatively impact other users or the service. If you ignore this policy, you will be sent a warning email and after that your account will be automatically de-prioritized. Well, you already know what this surely means. Your internet speeds will be throttled and on your part left with snail-like internet connections. We don,t know for sure what exactly is termed as excessive use since there is no information whatsoever provided. Though watch out and ensure you don,t ruffle some feathers by excessively using data.
Equipment and fees
Your modem and router
You can choose between a router and mobile hotspot as equipment to use with the UnlimitedToGo internet. The mobile hotspot would be the best device for the people who travel constantly or tend to spend time in various remote areas notable the RVers. This is a completely mobile device that can be used on the go in any place with decent coverage. You can use it on battery charge for up to 24 hours or while plugged into a power outlet.
The router on the other hand is more stationary and can only be used while plugged into a power outlet. It requires a continuous supply of power for it to function and if you are in a place without power, then there is no access to the internet.
Here is a small list of the recommended devices;
MOFI4500 SIM4P LTE router
This a mobile hotspot that is basically available with the Red plan. It is capable of supplying internet to your devices for 24 hours without being plugged into a power outlet. This is one of the many features and the others include;
- Type C USB connectivity for super-fast charging
- A color LCD touchscreen
- Micro-USB port for easy charging
- The hotspot allows users to set up a separate guest Wi-Fi for security purposes
- Supports up to 15 connected devices on the hotspot
The refurbished version of the router is what,s currently available and costs a one-time fee of $149.99. Furthermore, it has the capability to support the LTE advanced speeds.
MOFI4500 SIM4P LTE router
This particular router can support the LE advanced speeds as well as carrier aggregation. Some of its notable features include;
- 4 SMA ports. Two ports are dedicated to Wi-Fi and the other two for the 4G LTE
- 4 LAN ports
- Can support maximum speeds of 300 Mbps download speeds and 100 Mbps upload speeds
NETGEAR AC791L mobile hotspot
This mobile hotspot is also available with the Red plan and can support 300 Mbps download speeds and 50 Mbps upload speeds. The LCD touch screen makes it super easy for the users to set it up. Aside from that, it has two TS-9 connectors and a micro USB connector. You can connect up to 15 devices on the network and use them simultaneously. The battery is quite strong and capable of lasting up to 24 hours on a single charge. You can get the refurbished version of it at a cost of only $9.99.
The Pink plan users are required to have their own equipment and order a data-only SIM at an extra one-time fee of $2. At the moment, there are no compatible devices listed on their website and you may not know until you call them to check directly.
Since UnlimitedToGo offers prepaid month-to-month services, there are really no additional fees to worry about. Several other providers are transparent about their service fees and usually take the time to list all other types of monthly fees that the customers are likely to incur. Unfortunately, UnlimitedToGo fails to provide any kind of information on this and the only thing that is listed is the typical monthly rate plan fees.
We cannot say for sure whether there are any activations fees that you have to pay before accessing their services. Usually, there is an activation fee to be paid for the service and if there isn,t any, the service providers take the initiative of mentioning that on their websites. Well, since the UnlimitedToGo website does not mention anything of the sort, its possibly unlikely.
Why UnlimitedToGo stands out
No contracts required
While many may not admit it, contracts can be binding and frustrating especially when you feel the service is not reliable and you want to cancel. Cancelling a service before the contract term is over would definitely attract an early termination fee which in some cases can turn out to be a hefty amount. Luckily, UnlimitedToGo only offers prepaid month to month services and this means you will not be stuck with them for a year or two. If you don,t like their services, you are free to go and search for other alternatives.
Hotspots for internet on the go
The people who want to take their internet everywhere they go can opt for the mobile hotspots. As long as you are in the areas that have good coverage, you will have a fairly stable internet connection. Finally, the avid travellers have something they can fully rely on and they don,t have to get disconnected from the rest of the world.
No data caps
UnlimitedToGo does state that they offer unlimited internet services to their customers with no throttling. However, that is not entirely true because there is also a policy that states those who engage in excessive data usage will face both Deprioritization and throttling. However, if you use their data responsibly, you will be able to enjoy unlimited internet throughout the month.
UnlimitedToGo has several ways the customers can reach out to the customer service and report issues. For instance, they can submit a contact form on the site, send an email, make a phone call or via live chat available on their website. On average, the customers seem satisfied with the service but there are a couple of complaint. The main issue is poor coverage and the customers are urged to first of all check coverage in the area before ordering to avoid disappointments.
Many of the issues involve the typical internet service issues such as poor customer service and outages. With that said, UnlimitedToGo should do its best to address all of the reported issues. However, they are doing fairly well in customer service and people actually have little to complain about.
- There are no data caps
- Month to month prepaid services hence no contracts
- Good coverage
- One year warranty on all the devices purchased directly on UnlimitedToGo
- Quite expensive routers
- High monthly subscription fees
- There is a possibility the monthly prices will go up without any notice
Are there any unlimited mobile hotspot plans?
Yes, it is possible to get unlimited hotspot plans and UnlimitedToGo offers just that to its customers.
What is the best wireless internet service?
You can get great wireless internet service from UnlimitedToGo.
If you are not a fan of contracts, look no further than UnlimitedToGo because it,s actually a good choice. It,s a decent solution for the rural folks who have no infrastructure to support other internet options or in the areas with poor internet coverage.