Ah, Icelandair! Beyond its reputation for connecting North America and Europe via the scenic landscapes of Iceland, many travelers often wonder about the quality of its in-flight internet services. If you’re considering a trip with Icelandair soon or just plain curious, I’m here to break down the experience of using Icelandair’s internet for you.
TL;DR: Icelandair’s in-flight internet offers decent speed for basic tasks. While it might not replace your home broadband, it can be a lifesaver for urgent emails or basic entertainment. However, be mindful of the data allowance and price, as they might not be for everyone.
Table of Contents
The Nitty-Gritty: Is Icelandair’s Internet Worth It?
In today’s age, staying connected is not just a luxury but a necessity for many. So, let’s jump into the specifics:
1. Price Point
- Basic Plan: This comes at a nominal fee and is meant for light browsing, checking emails, and perhaps some social media.
- Premium Plan: A tad more expensive, it promises faster speeds and a better overall experience. Ideal if you’re planning to do some work or stream.
I recommend opting for the Basic Plan if you’re just looking to catch up on emails and messages. But if streaming or heavier tasks are on the agenda, Premium is the way to go.
2. Speed and Data Allowance
- Basic Plan: Expect speeds that are sufficient for browsing and messaging. However, data allowance is limited, which means streaming or downloading might eat up your quota fast.
- Premium Plan: Offers better speeds, but still, remember that this is in-flight internet. Don’t expect to play online games or watch HD movies without some buffering.
For real-world use:
- Work: If it’s just emails and browsing, you’re set. For heavier tasks like video conferencing, be prepared for some lag.
- Entertainment: Music streaming? Check. YouTube or Netflix? Maybe at low quality.
3. Pros and Cons
Pros:
- Accessibility: Internet in the skies! It’s a boon, especially on those long transatlantic flights.
- Two Plans: You have options depending on your needs.
Cons:
- Price: It can feel steep, especially if you compare it to ground-based services.
- Data Limit: On longer flights, you might find yourself running out of data.
- Speed: It’s not comparable to your home broadband.
I recommend setting your expectations right. If you’re looking for an uninterrupted HD movie experience, perhaps download it beforehand. But if you just want to be connected, Icelandair’s internet has got you covered.
Reliability of Icelandair Internet
One of the most crucial factors that frequent flyers and business travelers consider is the reliability of the in-flight internet. How often does it drop out? Is it consistent?
1. Consistency and Uptime
While Icelandair’s internet does have its high points, especially on certain routes, there are times when the connection can become spotty. This is particularly true when the aircraft is over vast water bodies or remote regions.
I recommend planning ahead if you have critical online tasks. Always have an offline backup or download necessary files just in case.
2. Customer Support
What stands out with Icelandair is their commitment to customer satisfaction. If you face any issues with their internet service during your flight, their cabin crew is trained to assist or at least guide you on troubleshooting basic problems.
Entertainment vs. Productivity
In-flight internet isn’t just about work. For many, it’s a means to stay entertained during those long hours in the air.
1. Streaming Entertainment
As mentioned, streaming is possible, especially with the Premium Plan, but it might be at a lower quality. Popular services like Spotify, Apple Music, or even podcast platforms work fairly seamlessly.
However, for video, platforms like Netflix or Hulu might require buffering, depending on the current speed.
I recommend downloading your favorite shows or movies if uninterrupted viewing is a priority. For music lovers, the Basic Plan should suffice, but be wary of the data cap.
2. Productivity Tools
For business travelers, tools like emails, cloud services (like Google Drive or Dropbox), or even lightweight collaboration tools (like Slack or Trello) function without a hitch. However, real-time activities like video conferencing through Zoom or Microsoft Teams may face issues.
Value for Money
When evaluating any service, especially one you pay extra for, understanding the value proposition is crucial.
1. Comparing with Other Airlines
While Icelandair’s pricing might seem on the higher side for the offered data and speed, it’s crucial to note that many airlines either charge more for comparable services or don’t provide in-flight internet at all. When considering this, Icelandair offers a balanced proposition.
2. Bundle Offers
Occasionally, Icelandair rolls out bundle offers where internet services can be combined with other in-flight amenities for a discounted price.
I recommend keeping an eye out for these, especially if you’re a frequent traveler. It can significantly enhance your in-flight experience without burning a hole in your pocket.
Security Concerns
Last but by no means least, let’s address the elephant in the room: security.
1. Public Network Vulnerabilities
Like any public WiFi, Icelandair’s internet comes with the inherent risks of being exposed to potential threats. This doesn’t mean it’s unsafe, but users should be cautious.
I recommend using a Virtual Private Network (VPN) when accessing the internet on the flight. This provides an added layer of security, ensuring your data is encrypted and safeguarded from potential prying eyes.
2. Payment Security
When purchasing internet access during your flight, the transactions are encrypted, keeping your financial data safe. However, always ensure you’re connected to the genuine Icelandair network (usually named something like “Icelandair_WiFi”) before entering any payment details.
Note: Always be cautious when on public networks. Avoid accessing sensitive information if possible and always use trusted security protocols.
Steps to Get Connected on Icelandair
- Ensure your device is in airplane mode.
- Connect to the Icelandair WiFi network.
- Launch your browser and you’ll be redirected to the Icelandair portal.
- Choose your desired plan – Basic or Premium.
- Make the payment and you’re good to go!
Note: Keep an eye on your data usage. Some devices may auto-update or backup, consuming your data faster.
Conclusion
Icelandair’s in-flight internet is a welcome service for those who need to stay connected. While it won’t replace your home or office internet in terms of speed or data limits, it’s certainly handy for staying in touch, getting some work done, or some light entertainment. Adjust your expectations, and you won’t be disappointed.
FAQs
Is streaming possible on Icelandair’s internet?
Yes, but it’s recommended to stick to audio streaming or low-quality video.
Can I switch between plans mid-flight?
No, once you’ve selected a plan, you’re committed to it for that flight.
Is it available on all flights?
While Icelandair aims to offer internet on all its transatlantic routes, availability can vary. Always check beforehand.
