How to Fix PS5 Error Code CE-117773-6

When your PlayStation 5 console throws up the Error Code CE-117773-6, it’s essentially telling you that it’s struggling to connect to Sony’s servers. This could be down to a host of reasons, from temporary server outages to more complex network problems.

In some cases, it could also mean that the console software is not updated. I recommend regularly checking for system software updates to keep your PS5 running smoothly.

If the problem persists, don’t panic; there are more detailed solutions that we’ll delve into further in this guide.

Getting Your Game Back On: Addressing PS5 Error Code CE-117773-6

Check the PSN Status

1. Visit the PlayStation Network Service Status page to check if there are any server issues that could be affecting your console.
2. If you find any server outages, wait for Sony to rectify the issue.

Restart Your Console

1. Switch off your PS5 completely.
2. Wait for about a minute.
3. Power it back on.

This simple reboot process often clears minor network or software glitches that may be causing the error.

Check Your Internet Connection

The quality of your network connection directly impacts your console’s ability to connect to the servers. Hence, a weak or unstable connection could be the source of the error code CE-117773-6.

1. Test your internet connection under the network settings on your PS5.
2. If the connection is weak, consider moving your router closer to the console or even using a wired connection for a more stable internet.

Update the PS5 System Software

In some cases, the PS5 Error Code CE-117773-6 might pop up because your console’s system software is not up to date.

1. Navigate to the settings menu on your PS5.
2. Select “System,” followed by “System Software,” then “System Software Update and Settings.”
3. Finally, select “Update System Software” and follow the prompts to complete the update.

Alternate Steps: Beyond the Basic Solutions

If the error persists after following the above steps, it’s time to delve deeper.

Reset Your Network Settings

This can often clear any connectivity issues.

1. Go to the settings menu on your PS5.
2. Choose “Network,” then “Settings,” and finally “Reset Network Settings.”
3. Follow the instructions to complete the process.

Contact Your Internet Service Provider (ISP)

At times, the problem could stem from your ISP’s end. If you’ve tried all other methods without success, it might be time to reach out to your ISP and seek their assistance in resolving the issue.

A Deeper Understanding of PS5 Error Code CE-117773-6

We’ve already covered some common fixes for the error code CE-117773-6 on your PlayStation 5. It’s time to delve a bit deeper and offer you some even more comprehensive solutions.

Remember, every problem has a solution and this PS5 error is no exception. Let’s walk you through a more advanced set of steps to troubleshoot this vexing issue.

Advanced Network Troubleshooting

Your PlayStation 5 relies heavily on a stable and robust network connection to function correctly. Hence, network troubleshooting can be crucial to solving the PS5 Error Code CE-117773-6.

I recommend checking for any issues with your network hardware, such as your router or modem. You can do this by:

1. Power cycling your router/modem: Disconnect it from the power source, wait for a minute, and reconnect it.
2. Resetting your router to its factory settings: There should be a reset button on your router. Press and hold it for about 15 seconds. After resetting, you’ll need to set up your network again.

Remember to check your console’s connection after each step to see if the problem is resolved. If your network hardware isn’t the issue, the next potential culprit is your DNS settings.

Changing Your DNS Settings

Sometimes, the PS5 Error Code CE-117773-6 could be due to issues with your Internet Service Provider’s (ISP) default Domain Name System (DNS) servers. Switching to a public DNS server like Google DNS or OpenDNS can often resolve these issues.

Here’s how to do it:

1. Navigate to the Settings menu on your PS5.
2. Choose “Network”, then “Settings”, and select “Set Up Internet Connection.”
3. Select the network you want to connect to.
4. Choose “Advanced Settings” and scroll down to “DNS Settings.”
5. Set it to “Manual” and input the Primary DNS and Secondary DNS of the public DNS server you chose.

For Google DNS, use Primary DNS: 8.8.8.8 and Secondary DNS: 8.8.4.4. For OpenDNS, use Primary DNS: 208.67.222.222 and Secondary DNS: 208.67.220.220.

Trying a Different Internet Connection

If you’re still seeing the PS5 Error Code CE-117773-6 after trying the steps above, it might be worth trying to connect your console to a different network. This could be a mobile hotspot or another home network.

If you’re able to connect successfully on a different network, then it’s likely that the issue lies with your original network or ISP.

Performing a Factory Reset on Your PS5

Performing a factory reset should be your last resort, as it will erase all data on your console and restore it to its original settings. Before you decide to go down this route, I strongly recommend backing up any important data.

Here’s how to perform a factory reset:

1. Navigate to the Settings menu on your PS5.
2. Choose “System”, then “Reset Options.”
3. Select “Reset Your Console” and follow the instructions.

After the factory reset, set up your PS5 again and check to see if the error persists.

Conclusion

Errors like the PS5 Error Code CE-117773-6 can put a dampener on your gaming experience, but they’re usually easy to resolve. By following these steps, you’ll likely be able to get back to gaming in no time. Keep your PS5 software up to date, maintain a strong internet connection, and don’t hesitate to reach out to support if needed.

Remember, patience is key here; these errors can sometimes take a little while to resolve, but a solution is usually at hand. Happy gaming!

FAQs

What does PS5 Error Code CE-117773-6 mean?

This error code often signals an issue with the network connection between your console and Sony’s servers. It might also suggest your console’s system software is out of date.

How can I prevent PS5 Error Code CE-117773-6?

You can’t always prevent this error, but maintaining a strong, stable internet connection and keeping your console’s system software up to date will minimize the chances of encountering it.

What should I do if the error code still appears after following all the steps?

If the error code persists after following all the recommendations, it’s best to reach out to Sony’s customer support or your ISP for further assistance.