For those wondering about how to properly turn off call forwarding on AT&T, this article is for you. To date, AT&T has remained a household name in the United States when it comes to telecommunication services.
As a result, they provide a variety of services and features to their clients, such as call forwarding which makes it possible to forward incoming calls. If you want to take calls from several numbers or want to be able to respond to calls even outside your primary phone number, you may find this function beneficial.
Before now, this cell service was free. But using the call forwarding option on a mobile phone now has an additional fee from mobile network providers.
Therefore, if you are no longer interested and wish to turn off or cancel the call forwarding feature, AT&T has provided options to do so. Hence, in this write-up, we will be outlining steps on how you can turn off AT&T call forwarding.
Table of Contents
Disable Call forwarding Code on AT&T
For those that used a universal code to register their call forwarding, the service can be cancelled by using the keypads on your landline or phone.
The correct deactivation code is *73#. Once you dial it, there will be a voice tone or message informing you the service has been cancelled. The importance of call forwarding is that it will enable you to receive calls even when you are far away from your original device.
How to Cancel Call Forwarding
After call forwarding either your AT&T cellphone or landline, you can decide to cancel it by following the steps below;
For Landline
If you successfully forwarded your landline to a different phone number, you can cancel by doing the following:
First, do a physical off-hook with your phone device. The actions are as follows.
- Press the โflashโ key on your phone.
- Press the โTalkโ key on your phone.
- Press the โphoneโ key on your phone.
- Pay attention to the dial tone.
- Dial #21 on your phone as soon as you hear the dial tone.
- Donโt switch off the handset until you hear a confirmation tone which usually takes about 3 seconds.
- The tone is a confirmation that your AT&T phone call forwarding has been canceled.
Disable Call Forwarding on Cellphone
To cancel either AT&T android or iPhone, the steps below will guide you:
iPhone
If you make use of an iPhone, you can cancel your AT&T call forwarding by:
- Tap the โsettingsโ on your iPhone.
- Navigate down and tap on โPhone.โ
- Tap on โCall forwarding.โ
- To turn it off, shift the green slider to the โoffโ position.
Android
For an android user, you can follow the steps below;
- Look for the โPhoneโ icon on your screen.
- Tap โSettings.โ
- From the menu, navigate to โMore settingsโ.
- Next, you can either tap โAlways forwardโ or you can tap the forward setting you formerly chose at the time of activating it.
- To deactivate the call forwarding, tap โTurn offโ.
In Conclusion
The procedure to turn off call forwarding is a straightforward process. This can be performed by following the instructions outlined in this guide judiciously. This concludes our discussion of how to turn off call forwarding on AT&T phones. If you have any problems, you can always reach out to customer service.
Frequently asked questions
How can I turn on call forwarding on my AT&T phone?
Open the Settings menu on your AT&T phone and select Call Forwarding to activate it. After that, choose the โOnโ option and confirm the modification.
Does call forwarding attract additional charges on AT&T phones?
Yes, it does. The charges accrued to the call forwarding feature will depend on the plan being subscribed. Before enabling the feature, itโs advisable to confirm the charges on AT&Tโs official website.
Can I remotely turn off my call-forwarding feature?
Yes, this can be done by either using the mobile app or making use of the AT&T website.
Can I use call forwarding abroad?
Yes, call forwarding can be used abroad just that it attracts further charges. The information about the charges can be gotten from their official website.
Is AT&Tโs Call forwarding free?
forwarded calls are charged according to their duration. Hence, roaming fees may apply to long-distance/ roaming calls. When you forward calls to a number beyond your jurisdiction, long-distance charges will be activated.