If you are having issues not being able to Login To DirecTV Stream then this updated guide will help you resolve the error.
However, in most cases, this might not work when you try logging in to the account to access the DirecTV streaming service.
You might have tried all the password combinations but the app on your phone is not working.
Good news is that DirecTV has comprehensive customer support documentation that can help you solve the issue easily.
By the end of this article, you will be able to access the DirecTV streaming service with ease.
Why Can’t I login into the DirecTV streaming account?
There are numerous reasons why you might not be able to log in to the DirecTV streaming account.
We have shared some possible reasons why it can be difficult to log in.
Any reason in the list can be a possible reason for that.
- Typos on Password and User ID.
- You Forgot your Password or User ID.
- There’s a DirecTV error code 20001.
- 20002 DirecTV error code.
- The account is locked after six unsuccessful login attempts.
Reset Password and User ID
The first thing to try if you are not accessing the DirecTV Streaming account is to reset the DirecTV password and user ID.
After this, you can try login in again and it might work.
To reset the DirecTV Password and the User ID, follow the steps explained below.
- Visit DirecTV Stream Login Page here
- Tap on ‘Forgot User ID?’-This will help you reset the username
- Tap on ‘Forgot Password?’ to reset the password
- In case you want to reset the user ID, then provide the email ID that was used to register
- If you want to reset the Password, then enter the User ID and the last name
- Follow the prompt to check the email for the User ID reset Link/Password reset link
- After you have successfully retrieved your User ID or Password, then you should try logging in again.
Solve DirecTV error code 20001/DirecTV error code 20002
As we have already said above, another common reason why you are experiencing this error code is because of the DirecTV error codes 20001 and error codes 20002.
These error codes try to show you that there might be something wrong during the login attempt.
In this case, you will be asked to try login in again.
The error codes might equally mean that the user ID has been temporarily locked.
You can only unlock the account by changing the password as explained above.
The error codes might also mean that you have been signed out for your protection.
Unlock your account
There is a chance that you have tried login in more than 6 times and your account has been locked.
In this instance, start by unlocking your DirecTV account.
The only way to do this is by resetting your account.
In case the login attempts have been recorded to be more than 6 times, then you can only be asked to change your password for protection.
The process of changing your password and user IDs has been explained above.
Update the DirecTV streaming app
In some rare cases, if the DirecTV app is not up to date, you might experience some serious errors and issues as you try to log in.
The only option, in this case, is to update the DirecTV streaming app.
You can do this by checking the latest DirecTV streaming app updates on Playstore or Appstore.
Contact DirecTV Customer Support
The last thing to do is to reach out to DirecTV customer support for assistance.
If you have tried all the methods above and none has worked, then try contacting support via 888.388.4249.
There might be an issue with your DirecTV account and only the support can help you.
FAQs
Why is the DirecTV stream not working?
There might be a couple of issues with the DirecTV stream including problems with logging in due to inactivity or subscription issues or error codes 20002 and 20001.
You should also check the internet Wi-Fi and test the signal strength.
Why Can’t I log in to my DirecTV account?
There can be a few reasons, but make sure you are using the right User ID and password.
You must have an active subscription and at the same time make sure your account is not blocked.
If so, then try to unlock the account by changing the password.
Is my DirecTV login the same as the DirecTV stream?
Yes, you can sign up for any of these with ease.
Just make sure you are using the right User ID and Password.
The password is the same in both cases and it can make your login easier.
Conclusion
If you are facing difficulties signing in to DirecTV stream, then we have shared all the reasons for that and possible solutions in this article.
You should try more than one method until you have a solution.
If the problem is not rectified after trying all the steps, then contact DirecTV customer care.
