DirecTV Error Code 927 – How to Fix (Guide)

If you’re experiencing DirecTV error code 927, know that you’re not alone. This has to do most times with the internet connection or the home network you’re currently using. Once you’re a subscriber of DirecTV, expect an error code to pop out on your screen whenever there is an issue with your receiver or the satellite dish. When you experience any of these error codes, there is an imbalance somewhere that needs to be resolved. In this write-up, emphasis will be on error code 927 and possible ways you can use to fix this issue.

DirecTV Error 927

Troubleshooting any error code on your DirecTV is much easier if you can figure out the message the error is trying to convey. For this error, it means the video you intend to download encountered an error during processing. Sometimes, shows or videos you download through the DirecTV On-Demand encounter error as the video tries to process the instruction. Once you notice this, you need to wipe the former record and try it again. Below are other troubleshooting methods you can apply to resolve this download error.

Troubleshooting techniques to rectify Error code 927

Take a look to ascertain if you have a stable internet connection.

This is usually the first suspect when you experience this error code. Hence, you need to make sure you have a stable internet connection before you commence the download again after the previous failed attempt. When you notice this error about no internet, do the following;

• Go to the DirecTV menu.
• Navigate to Settings & Help.
• Choose the network setup and connect now.
• Select the wireless network, then key in your password. Alternatively, you can make use of a push-button setup. That might be easier. With this option, you need to push a button on your router once you already selected to connect via DVR.

By resetting the internet connection, rebooting your router is all you need to solve this code. However, when you continuously experience a slow download problem, you need to reach out to DirecTV to help you resolve it. But know you need a more stable home internet connection.

Make sure DECA is active

Not all system makes use of DECA; however, if your system uses it, you must check the communication status and ensure its powered. You get to know this by the presence of green light. It’s ideal to check this because you might move the device to another place, which will end up causing a problem with your connection. In some cases, this relocation of your device can cause a loose cable, thereby, affecting the overall connection.

Once in a while, reset your Modem

Majority of problems linked to an unstable internet connection can be solved when you reset your modem. Those who use the u-verse modem should remember to troubleshoot it separately. To reset your receiver, follow the steps below;

• Click on the reset button, which is inside the access card door. Some models do have the reset button on the sides.
• Check the reset button detail
• Press the button. Wait for the booting process to complete. For Genie mini, the primary needs to be restarted as well. Both will help restore any missing local channels.

Unplug the power code of your receiver

To do this, follow the steps below;

• From the electrical outlet, unplug all the codes and then wait for 15 to 20 seconds before plugging it back in.
• Next, locate the power button, which you can find at the front of your panel. Be patient for the receiver to reboot.

Factory reset the receiver

The disadvantage of this troubleshooting method is that it will remove any customized preferences you’ve. Other stuff you’ll lose include; favorites, playlists.

• You’ll see the Directv blue power button in front of the receiver. Just press and hold it.
• After 20-30 seconds, you can release it.

Inspect the internet status of your receiver

You need your remote control to check the internet connection of the receiver. Press the dash button on the remote; if there is no connection, then you need to do the following;

• Hit the menu option
• From here, navigate to the settings and help
• Select settings
• Go to the internet option.
• This will get you reconnected back to the internet

Directv Receiver resetting

This method gives an instant result. Press the reset button which can be seen near the access card. Long press until your receiver starts to reboot.

In Conclusion

Directv error code is not a pleasant experience because you’ll end up being frustrated, especially when you’re ready to watch your favorite show. Hopefully, these solutions suggested in this write-up will enable you to get rid of this error. For further questions involving On-Demand programming, you can reach out to DirecTV.

Frequently asked questions

What is the most preferred way to reset the swim adapter?

First, you need to unplug the inserter, which is directly connected to the power outlet. Be patient for 20-30 seconds before plugging it back to the outlet. However, you must ensure it’s turned on.

On-demand programming is not working. What could be the cause?

Whenever you notice your On-Demand programming is not functional, you need to check the receiver network status by pressing the dash button on the remote control. This will help you to confirm if it is connected. If you’ve Genie with new menus, you need to press the dash button two times to reset the connection.

Does On-Directv service involve additional charges on DirecTV?

As a subscriber, you’re not expected to pay additional money for an On-Demand service on DirecTV because it’s free. However, there is still an available paid service.