...
Home / Disney / Error Code 83 On Disney Plus โ€“ 9 Tips Fix Guide

Error Code 83 On Disney Plus โ€“ 9 Tips Fix Guide

The emphasis of this write-up will be on Disney Plus Error Code 83 and how to fix it.

Error Code 83 On Disney Plus Nine Solution Tips

Since it was launched, Disney Plus has turned out to be an interesting streaming service, especially whenever you found yourself stuck at home. In short, it is really helpful anytime.

Theyโ€™ve numerous movies from well-known franchises including TV episodes. This has been the reason behind Disneyโ€™s popularity.

But as you stream your favorite contents, a certain unplanned error might just happen thereby disrupting your magical moment.

One of the most familiar errors is the Error Code 83. Letโ€™s take a look at why it occurs and how to fix it.

Reasons Why Error Code 83 Occurs

Server timeoutย 

Sometimes, servers might get overload making the Disney Plus session unable to hook up to servers to pass a DRM check or even connect at all.

At this point, Error Code 83 will be displayed on your screen, hence making it impossible for you to stream any requested video.

Incompatible platform

This can come upon any desktop or laptop computer that finds it difficult to pass the DRM check which is a requirement by Disney before any video can be played.

Currently, why it happens is more of a server-side timeout than device-related.

See alsoย  How Many Simultaneous Streams on Disney

Resolving Disney Plus Error Code 83

  • Your device must be compatible

The incompatibility of devices can cause an error to occur. Thatโ€™s why itโ€™s important to ensure you check to ascertain if your device is among the supported list by Disney. For instance, Disney Plus does not support Linux. So, running the app on this platform wonโ€™t work.

  • Ensure your web browser is compatible

For those not using the updated version of Internet Explorer, Google Chrome, Edge or Safari, Firefox, there is every tendency Disney Plus Error Code 83 will occur. Itโ€™s better to use only the supported web browsers by Disney Plus even if youโ€™re using a smart TV or set-top box for media streaming.

  • Scrutinize the status of your internet connection & speed

The importance of this cannot be overemphasized especially when the connection is down or is not fast enough to even stream a video. Disney has already specified some recommendations as it concerns internet connectivity; for HD, you need a minimum of 5.0 Mbps to stream the content. For 4K UHD, you need a minimum of 25.0 Mbps to stream effortlessly. So, you should test your connection to ensure it meets the minimum requirement stipulated.

  • Validation of secured content playback on PC

When you use a desktop or laptop web browser to sign up to Disney Plus for the first time, this error may be displayed. There will be a pop-up requesting that you must, first of all, verify the PC to able to play protected contents. At this point, you need to click โ€˜Dismissโ€™ and not โ€˜Allowโ€™, then restart the device to continue streaming on Disney.

  • Restart Your Device
See alsoย  Is Hamilton on Disney Plus - How To Watch

When youโ€™ve tried the suggested tips above and the error still did not work, you need to switch off the device, wait for few minutes before turning it back again. This always works like magic even for unknown errors.

  • Use an updated version of Disney Plus

Whenever a new version is released, the old version starts exhibiting some errors. At some point, it might be unavailable. Therefore, itโ€™s important to constantly check the app store from the device youโ€™re using to see if there is the latest version of the app. Once there is, proceed and update.

  • Reinstall Disney Plus App

If the Error Code 83 continues to pop up even when youโ€™ve tried the suggested hacks above, it might be that the installed Disney App on your device has an issue that needs to be resolved. For instance, there might be a bug blocking it or the data might have been corrupted, hence giving rise to the error. At this point, you need to delete and uninstall the app before it can be fixed.

  • Firmware or Operating system update

Itโ€™s already a known factor that old versions of any app have a way of resulting in unnecessary errors. In case you do not know, running an old operating system or firmware can also trigger this error. Therefore when the common fixes did not work, check if there is a new OS and firmware for your device so you can perform the necessary upgrade.

  • Use another Account
See alsoย  Fix Disney Plus Error Code 91

Account has continued to be an issue for Disney Plus error 83. So, it will be better if you get to try another account for Disney plus. When the new account you opened works well without any error, it then means there is an issue with the former account. Most importantly, check the subscription status and the billing details as well.

Reach out to Disney Plus for further guidance

If after trying all these tips, yet none was able to clear the error, then maybe there is a problem with Disney plus. For further confirmation, visit downdetector.com to see, if Disney is currently going through any problem. Also, contact the support office for help.

In Conclusion

These are the vital info about Disney Plus Error Code 83 and how to fix it. So, you just need to follow the suggested solutions carefully, hopefully, the error will be rectified.

Frequently Asked Questions

How do I put an end to Error Code 83 on Disney Plus?

Refreshing the browser page, existing, and opening the app again can help resolve this error. Just turn your device off, wait for 1-2 minutes before turning it back again. This can serve as a quick fix.

How do I rectify the Disney Plus glitch?

The simplest way of fixing any glitch is to uninstall and reinstall Disney Plus. So, head straight to the app store of your device and download a new Disney Plus. After installation, log in to see if the error has been fixed.

How can I sort out Error Code 86 on Disney Plus?

This occurs as a result of a blocked account and breach of Disneyโ€™s terms of service. This is a serious issue. The account holder needs to be over 18, a VPN should not interfere with the service, your location needs to be accurate. If it still didnโ€™t work, reach out to Disney Plus support.

ย 

Was this helpful?

Yes
No
Thanks for your feedback!
Vanesa Charna
Vanesa Charna
Capturing lifeโ€™s moments through her lens, Vanesa is a photography enthusiast with a lifelong thirst for learning. Her seasoned experience in event planning marries well with her love for streaming and writing, bringing a unique flair to our team.
ThemeScene Team

Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.
Get to know the Themescene Gang

Have an issue or a question then first use the search function, and if you need additional help then don't hesitate to contact us