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If youโre currently facing Hulu error code rununk13, read on to find out how to fix it. When it comes to the most preferred online streaming apps for the United States, Hulu is among them. The developers have continued to improve it to the extent it now has unparalleled experience when it comes to entertainment on live TV. This has made millions subscribe and use the streaming app.
Aside from being among the well-known streaming app, users still experience certain errors when using the app. One such error is the Hulu error code rununk13 which pops up as you stream. Whenever it occurs, it means that the service is having an issue playing TV shows or movies youโve demanded.
According to usersโ feedback, this error is mostly seen on Apple TV or iPhone but that does not mean it wonโt happen with other devices or the web player.
Table of Contents
How the Hulu error code rununk13 appears
When this error shows up, youโll see either of these messages on your screen;
- Error playing video
- Weโve encountered an error trying to play this video. Please restart the video or select something else to watch.
- Hulu Error Code: RUNUNK13
Causes of Hulu error code rununk13?
There are many reasons why this error appears. The most common ones are as follows:
Network Connectivity โ In most cases, network congestion can trigger a rununk13 error when youโre using a Hulu app. Also, there might be issues relating to the internet providers too. In this situation, you need to reach out to the network providers.
Application/ Web Browser Problem โ An outdated web browser or app can trigger this error. Hence, itโs important to update the app or browser as at when due.
Corrupt files โ Some files contained by the Hulu app are corrupt. Whenever the user wants to access the file the rununk13 pops up.
How to Fix Hulu Error Code rununk13?
The good news is that this error can be resolved and the methods to achieve it are as follows;
Restart the App: In most cases, the app might start to malfunction especially in the background. At this point, itโs better to exit the application which will help refresh the background and make it work properly.
Check Internet Connection: Itโs always important to check if the internet is working properly in relation to the speed. When the network is poor or unstable, it results in errors. Hence, you need to run a speed test and compare it with the recommendations of Hulu.
The recommendations are as follows:
- For movies and TV shows โ 3.0 Mbps.
- For live streams โ 8.0 Mbps.
- For all 4K content โ 16.0 Mbps.
Once you notice your speed is less than 3.0 Mbps, the best thing is to upgrade.
Try and perform a power cycle โ This can be done by switching off your device, be patient for few minutes, then turn it back on. You can now open the app again and see if the app is functioning normally. What power-cycling does is help in refreshing connections.
Application Update: Sometimes, app developers tend to disable the older versions so users can download the updated version. Hence, itโs important to always update the Hulu app, which in turn helps in eliminating some errors.
Clear Data and Cache: The user should run a Hulu service and confirm if the content is running on Incognito mode especially for chrome users. When the website is playable, then there might be a cache problem or temporary data with your browser. At this point, you need to clear the cache from the history tab. Because error code rununk13 result from corrupt data, clearing the cache is a sure way to resolve the error.
Use a different browser: When you encounter error code rununk13 using a particular browser, you can use another browser to compare if it can resolve the error.
Turn on Cookies or JavaScript: Enable the cookies and Javascript directly on the browser before you run any content online.
Wait for Hulu to rectify it โ In some cases, the problem wonโt be from your end, meaning you canโt do anything to solve the problem. Hulu one in a while experience service outage that will end up affecting everybody. In this situation, you need to be patient and allow Hulu to resolve the issue, then the error will disappear.
In Conclusion
From the write-up, you now know that issues such as Hulu error code rununk13 can be resolved. Itโs left for you to follow the suggested solutions and to fix the error.
Frequently asked questions
Why does Hulu keep displaying errors when playing a video?
The playback errors are triggered when the app installed on your device cannot communicate with the Hulu server. In some cases, the server wonโt be able to provide a video stream. In this situation, you need to verify your internet speed is reliable.
How can the Hulu connection error be fixed?
First, you need to disconnect your Wi-Fi internet or phone connection directly from your device, be patient for few minutes before reconnecting again. Also, reset the Wi-Fi modem, then finally update the Hulu app.
How can I clear the Hulu cache?
Below is how to clear the cache for especially for Android users
- Open the Settings.
- Click โApps.โ Gently scroll down until you get to Hulu.
- Click โStorageโ >>> โClear cacheโ seen at the screen bottom.
Why is my Hulu app displaying error code?
Whenever an error code appears, it means your device has an issue or your internet is low at that time. Apart from that, Hulu might be experiencing a service disruption. At this point, you must wait for them to resolve it.
