Insignia TV Internet Connection Problems – Updated Fix Guide 2024

Insignia TV internet connection problems and how to fix all of them in the updated 2024 guide.

Over time, different manufacturers have gotten better when it comes to LCD TV. But still, users need to do proper research about the resolution, screen, etc., before selecting a particular device.

One of the hottest brands now in the market is the Insignia TV but that does not mean it won’t encounter any issue.

Among the most frequently reported problem is that of internet connection. If you’re currently facing this challenge, this write-up will enable you to troubleshoot it.

Some causes of internet connection issue on Insignia TV

Several factors may prompt your insignia TV to constantly lose internet connection or have issues detecting wireless networks.

Most times, this can be rectified by restarting your TV, the network setting, or even updating the TV’s software to the latest version.

Let’s consider some of these factors in detail;

Little Bugs

When your TV can detect a wireless network but still cannot connect it may be as a result of a little bug contained in the software or a wrong password. Switching off the TV with your remote for a long time tends to corrupt the network, then causing the connection problem.

DNS server settings

Most digital service that supports connectivity, comprises of a Domain Name System (DNS) setting. This needs to be properly configured in other to facilitate the internet connection.

Outdated software or Firmware bug

Insignia has continued to keep updating its software and firmware. If your TV can’t connect to a working internet connection, there will be an issue downloading and installing newly released updates.

Modem or Router problem

Any problem with an internet modem or Wi-Fi router will affect your TV from having access to the wireless network.

How to fix your Internet Connection?

Inspect the Signal Strength of your Insignia TV

If another network works perfectly, it means that you have an issue with the signal from your router.

Follow the guidelines:

To confirm the signal strength

1. With your TV remote, navigate to Settings.
2. Tap on General >>> Network >>> Open Network Settings >>> Wireless.
3. Confirm the number of Wi-Fi bars your TV is showing.

If the bars are full, then it means this isn’t the issue. When it’s either one or two, move your router closer or install an expansion router for a better connection.

For you to stop having this kind of connection strength issue, you have the option to connect your Insignia TV directly to your router using an ethernet cord.

The connection is done at the back of your TV while the other part is plugged directly into your router.

Fixing Insignia TV internet connection problems

1. Reset Television

Some devices like Insignia TV store data from their users. The essence of this is to increase the performance of your TV to prevent issues while as you browse through the channel.

But in some cases, the performance will still be affected. When you notice this, it implies that some files are already stuck on your device’s memory.

At this point, resetting will be the best remedy. To start, unplug everything connected to the TV. Be patient for like 15 minutes until the process is over.

Boot and connect the cables back, this should solve the connection problem.

2. Place a fan close to stop the device from overheating

The problem might be with the motherboard of your TV. This has been confirmed by some Insignia users. The connection gets interrupted when the motherboard starts to overheat.

To resolve this, you can place a fan closer to the device. Better still, you can free up some spaces so airflow can spread through your device. With this, it will be difficult for the television to overheat.

3. Update Your Insignia TV Software

The majority of smart TVs always have a firmware update that helps improve the TV’s performance. With your network connection, this update can be performed automatically.

But because this is already causing an issue, the download needs to be done manually by downloading the firmware in a USB drive.

Follow the guideline below;

1. Go to the download page, find your TV model and download directly to your computer.
2. Unzip the downloaded firmware onto a USB drive.
3. Ensure your TV is switched off.
4. Insert the USB drive into the appropriate USB slot on your TV.
5. Switch On your TV & tap the ‘Home button’.
6. Navigate to Settings >>> tap on Support >>> Software Update >>> proceed and Update.
7. Tap YES and select USB
8. An option to select USB will appear.
9. Your TV will automatically scan for available software on your USB drive. Then install and restart after your TV.

4. Reach out to customer support

After trying any of these and none resolved the problem, then you need to reach out to customer support and narrate the problem you’re currently facing.

They’ll come up with a better solution on how to either repair or replace the device.

In Conclusion

A smart TV loses its worth without an internet connection. With the solutions listed in this article, you’ll be able to fix any problem related to internet connection issues on your Insignia smart TV.

Frequently Asked Questions

Why does my Insignia TV keep having an issue with the Internet connection?

The problem can be solved if you reset the TV. Start by switching off your device alone with anything cable connected to it. Hold the power button. Be patient for like 15 minutes until the restart is over.

How can I connect my insignia TV to the Internet?

This can be done with a wireless network;

1. Get ready for a wireless router or access point
2. Press TiVo.
3. To highlight, Press ▼. Establish connection. Then press ►or SELECT.
4. Tap SELECT to navigate to network settings.
5. Press either ▲ or ▼to highlight ‘Setup wireless network’, finally press SELECT.

What to do when my smart TV suddenly stops connecting to the Internet?

Try the following;

1. Navigate to TV menu >>> then Settings >>> look for General >>> Network >>> finally, Network Status.
2. Tap on Network Reset.
3. Go ahead and update to the latest firmware.
4. Disable all firewalls. This will help you know if it’s what is causing the issues.
5. Return to TV and connect to Wi-Fi.