Has your Netflix been hacked and you don’t know how to go around it then this updated 2024 guide will help. Is the Netflix account hacked and email changed?
Did the email associated with your Netflix account change? If you answered ‘YES’ to any of these questions, then this guide is meant for you.
No matter how tight is the security of your Netflix account, there are still methods that hackers have access to when they want to get in and take control of all your saved personal information on your Netflix account.
When this happens, you will find that the Netflix account hacked is what was done to your account or maybe it has changed altogether.
It is either the email associated with your Netflix account is changed or the password has been reset by someone else without your consent.
Table of Contents
How Has Your Netflix Account Been Hacked?
First of all, remember that your Netflix account is saved online with all your important information. Since this information is saved on the internet, it means that hackers have access to it. Some might even know how to work around with your password without you knowing.
All they would need is the right tools that make them capable of hacking any Netflix account, taking control, and making all the changes to it.
Some of the changes they make might include
Changing your Netflix account’s email, changing the password of your Netflix account, Deleting a series or movie in your saved list.
Deleting ‘My List’ so that you have no choice but to start from scratch again when accessing your Netflix account using your Netflix account to access other websites.
As long as they have access to your Netflix account, there is no stopping them from doing all the above changes except for if you get in first and take over control back of your Netflix account.
So are you wondering what to do if Netflix’s account is hacked?
1. Check If Your Netflix account was changed
This is the first step to take after you realize that your Netflix account is hacked. The first thing you need to do is go to the web browser of your choice and type in www.Netflix.com then access your account using the email address and password associated with it.
Once you are logged in successfully, take note of whether or not there have been changes made to your account. If the email associated with your Netflix account has been changed, how about the password?
2. Try resetting your password
Try resetting your password to see if the password reset email has been sent to your old email address. If you can reset it successfully, then this means that someone else has taken control of your account.
You will need to take measures to get it back and restore the original information such as your old email and password.
3. Boot all users out of your Netflix account
If you are confident that someone else has access to your Netflix account, it is best to close all users out of this account.
Once done, you can log in using different profiles and delete the unwanted ones who do not belong there with you. This way, you can now sign out any other sessions that might exist within your account.
4. Change the Email of Your Netflix account
If you wish to change the email of your Netflix account, then you will first need to create a fresh one since your old email address is already associated with your hacked Netflix account. Here are some ways on how to go about doing it:
5. Use a strong password that you have never used anywhere else
Netflix makes use of a high level of encryption to protect your account information, which is why it is very important that you have a strong password that only you know and cannot be easily guessed by anyone.
Hence, using a passphrase instead of just a single word for your password will help with the security of your Netflix account.
6. Update your payment information
If you want to avoid being charged for something you did not purchase, then you should update your payment method.
Check out our article on how to do this if you are not sure of how to go about doing this. Remember, billing information is directly linked with the email address that your Netflix account is associated with.
7. Change your email address in your profile settings
If you wish to keep the email that is already connected with your Netflix account, then it will be best that you change this information via the My Account page. Here are some steps on how to go about doing this:
8. Seek Help from Netflix
If you have tried all the above methods and none is working, then you can try seeking help from Netflix to resolve your issue. Here are some things that you can do:
FAQs
How do I keep my Netflix account safe?
If you want to keep your Netflix account safe, then it will be best that you change your password regularly just like what we recommended above.
Is it good to log out of the Netflix account after every session?
This is also one of the best ways on how to prevent hacked Netflix accounts. Remember, if anyone manages to get his or her hands on your password and uses it to log into your account while you are still logged in on another device then that person will be able to access all your private information as well.
Hence, you should always log out of your Netflix account after every session that you have used it.
Can using Public Computers put my Netflix account at Risk?
Using a public computer is one of the worst things that you can do especially if you are trying to access a website with sensitive information like your Netflix account.
It will be best if you use a computer that uses reliable antivirus software and does not have any form of malware installed on it.
Conclusion
There are many methods on how you can keep your Netflix account safe and protect it against any unauthorized access. You must be careful with the way you manage your passwords.
The main reason why there are numerous hacked Netflix accounts today is that their users have been careless with the way they stored their passwords. They have been using easy-to-guess passwords which can easily be hacked by anyone.
