Anyone who has experienced the ‘Unfortunately Google Play Movies & TV has stopped’ error understands the frustration and annoyance that follows.
You’re watching your favorite movie and suddenly out of the blue, you find your device won’t play it anymore.
It’s incredibly frustrating and in some rare cases, it can stop you from watching anything on your device altogether.
You’ve lost count of how many times Google Play Movies & TV has crashed without warning and any explanation as to why so instead of wasting hours trying to troubleshoot, we’ve made this guide to show you the quickest way we know how to fix it.
Table of Contents
How to fix Unfortunately Google Play Movies & TV has stopped?
Google Play Movies & TV offers all the sought-after streaming apps in a single package, so you’re able to browse through various apps.
1. Check on the internet connection
Google TV is a great service but sometimes you may encounter a few issues which can make all the difference between having a great experience and a terrible one.
Unfortunately, the ‘Unfortunately, Google Play Movies & TV has stopped’ error seems to be one of the most common problems that users encounter and it can make you want to throw your Android device out the window.
By far the most common reason why this error is triggered is an issue with your internet connection.
It’s always a good thing to check if it’s a connection issue by making sure that you can browse the web.
Also, switch from mobile data to Wifi for a more stable connection.
If the internet connection isn’t the problem, there are other things you can try, but don’t worry; we’ve got all bases covered!
2. Clear your cache and data
The cache and data on your Android device can build up over time.
Before you start searching for solutions online, it’s a good idea to make sure that the android system cache isn’t causing the problem by clearing it.
This simple process will not only speed up your device but will also give Google TV new life.
The easiest way to clear the cache on your device is by following the steps below:
Head over to Settings > Storage and clear all the unnecessary data by pressing Clear Cache.
If no changes are made, you can then go on and try clearing data under Settings > Storage.
You’ll be asked to confirm but just tap OK after each action.
3. Restart your device
Most of the time, restarting your device can magically solve all your problems.
Bear in mind that you shouldn’t have to do this too often, but since a reboot helps ‘reset’ your device it’s a good idea to give it a go before moving on.
Simply hold down your power button and tap Restart.
Your device will restart, so be sure to wait patiently for the process to finish.
In this case, the reboot process works to clear temporary errors, glitches, or other minor problems that your Google Play Movies & TV app may have been experiencing.
From there, the app should be able to function properly again.
4. Remove and re-add your Google account
Sometimes a small change can have a big impact on functionality.
It’s worth removing and re-adding your Google account if you’re having issues with Google TV.
- Simply head over to Settings and tap the three-dot menu icon.
- Click on your name, then tap ‘Accounts’.
- Now select ‘Remove account’ and then enter your Google password and tap OK.
If you have multiple accounts, you may have to do each one individually.
Once you’ve removed the account from your device, the problem should no longer be present.
Re-add the account you removed and everything should be good to go.
5. Update Google TV
It’s always a good idea to make sure that you’re running the latest version of Google Play Movies & TV.
This is because each update brings new features, fixes for any bugs, and also makes sure your app is up to date with the latest OS release.
It’s simple enough to do and will also improve your app’s performance in general.
Just head over to Settings > About and check for updates.
If there aren’t any, do a quick search for the latest version of Google TV and download it as soon as you can.
6. Change the time and date
In a similar vein to the previous method, it’s a good idea to change the time and date on your Android device, for Google TV to work optimally.
You can do this simply by going over to Settings > Date/Time and making sure you have the correct time and date setting.
If not, set it to the correct one and everything should be working again.
Additionally, ensure your device is using a network-provided time since internal clocks are always off by about a minute or two.
7. Enable background data usage and Wifi data access
The data you use from the internet will dramatically affect the performance of your Google TV app.
Disabling background data while using Google TV can cause it to crash or simply give you errors that aren’t related to a connection.
To fix this, turn on Background Data and Wifi access.
Head over to Settings > Data Usage and tap on the ‘Permissions’ section.
Make sure that Background Data is enabled and also that you have Wifi access enabled by tapping on it.
Final Thoughts
These tips should hopefully have fixed the ‘Unfortunately, Google Play Movies & TV has stopped’ error on your device.
So, go ahead and enjoy your favorite movies in no time!
FAQs
Why does my Google Play Movies keep stopping?
Your Google Play Movies & TV app is likely to crash due to several reasons.
However, these errors are often related to internet connection or unexpected changes in the OS.
Assuming you have followed all the steps correctly and you have downloaded the most recent updates for your device, then there is likely something wrong with your application.
Did Google Play remove movies?
Yes, Google Play Store is currently only selling apps, games, and books.
