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When your Verizon Disney bundle is not working, you’ll want to find out why and how you can fix it. Verizon needs no introduction as its one of the top carriers in the nation. Aside from their extraordinary services, they offer several entertainment bundles to sweeten the deal.
The Verizon Disney+ bundle provides unrestricted access to this streaming service’s massive catalogue of movies, TV series, animations, documentaries, original shows and so much more.
It’s almost like a match made in heaven because you’ll save some money in subscriptions in the long run. If Disney+ isn’t working on your Verizon network, read on for quick resolutions.
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Why is my Verizon Disney bundle not working?
Disney Plus has grown to become an extremely popular streaming service in the United States and other countries. And rightfully so! The streamer is packed with enchanting and high-quality content that many streaming services fail to provide.
That’s why a good number of customers prefer to upgrade to the Verizon Disney+ bundle. You’ll enjoy premium Disney+ membership at no extra costs.
That said, more than a few customers have complained about the Verizon Disney bundle not working. So why is Disney+ not working on Verizon? For starters, you might be using the wrong email address. You’re supposed to sign in to the streaming service with the same email address used for Verizon.
Check on that and ensure it’s the correct details. In addition to that, you might already have an active Disney Plus account linked to your Verizon account. You might be forced to terminate that subscription before you can use the bundle.
How to fix Verizon Disney+ bundle not working
Bundling services works great when it comes to saving on the monthly bill. Subscriptions to streaming services such as Disney Plus don’t come easy. It’s something that’s likely to put a small dent in your pockets.
Well, you won’t have to pay for multiple services when you get the Verizon Disney bundle. You’re given the price for two in one. In case it’s not working and you want to fix it as soon as possible, use the tips below.
Check your Verizon account
The first thing to check off the list is whether your Verizon account is currently active. You can’t use the service when your account has been suspended for some reason.
To do this, launch your Verizon account and navigate to the subscriptions section. This is where you’ll be able to confirm the status of your Verizon account. Also, check to ensure the right Disney Plus subscription is linked to your account.
Check the Disney+ Email Address
We don’t pay close attention to the email address yet it’s crucial in whether or not your Disney+ account will work. It’s essential to log in using the same email address and password that was used to activate the bundle.
In order to access your Disney Plus membership that was purchased through the Verizon bundle, this is a key step. Otherwise, nothing else will work.
When faced with this issue, look for the appropriate email address and then proceed. Sometimes you already have a Disney+ account and it’s logged in on your device. Log out and try to access the new account that you purchased from Verizon.
Disable VPN
The VPN software can interfere with the functioning of certain applications including Disney+ app. As a result, you can’t access the streaming service on any other unfamiliar network.
In this case, the VPN software is likely to have changed or masked your network settings. This automatically prevents the Disney Plus service from working as it’s supposed to. Disable VPN on your device to sort out the concern.
Set it up again
If the Verizon Disney bundle won’t work, start from scratch. Set it up again to resolve any mishaps. Therefore, you’ll need to sign out of your Verizon account and then log in once again.
This also means you have to redo the whole set-up process so that you can activate the Disney Plus membership. With this, the issue at hand will be dealt with swiftly and you’ll have the chance to enjoy incredible content on the streamer.
Check for an outage
Perhaps the reason why it has stopped working is because of an outage. Popular streaming services like Disney+ receive massive traffic at all hours of the day. The servers might be down as a result of this.
Nevertheless, this isn’t usually a cause for worry since the issue would be resolved very quickly. Disney+ updates its servers repeatedly to curb the problem of outages.
If you suspect an outage, contact Disney Plus on their social media platforms or use a third-party website to confirm there is indeed a service outage in your location or check out the down detector website.
Contact Verizon Customer support
It’s disheartening to attempt resolving an issue on your own and nothing you do works. In such a situation, it’s better to step back and call Verizon customer support for assistance. They have professionals who can identify the issue at hand and suggest the right way to fix it. So don’t shy away from asking for their help to troubleshoot and figure out the issue.
Final Thoughts
The Verizon Disney+ bundle has won the hearts of many avid streamers in the country. For that reason, its best to find viable solutions when it’s not working. With this guide, you can get rid of this problem in just a few precise steps and instructions.
FAQs
What do I do if Disney Plus is not working?
First, ensure you’re not experiencing an outage. In most cases, the servers are temporarily down and that’s why Disney Plus isn’t working.
How do I activate my Disney bundle through Verizon?
Log into your My Verizon account and look for the option that allows you to subscribe to Disney+ through the account.
