Why is Verizon Dropping Calls – How To Fix The Problem

If you want to know why is Verizon Dropping Calls, read on to find out. Verizon is the largest wireless carrier in the United States. Its network covers way above 60% of Americans.

The company offers four main types of plans: shared data, unlimited data, prepaid and postpaid. Postpaid means you pay for services after they’ve been delivered. Prepaid means you pay upfront for services before delivery.

But just like other carriers, Verizon has its own share of glitches that we all need to understand. If you have been using Verizon for some time now, you must have experienced a situation where Verizon Keeps dropping calls.

This is a common issue with most carriers. But in order to understand and solve this issue, we must first discuss the reasons why this happens and possible solutions. 

What is a dropped call?

A dropped call means that the call has been disconnected and you can either call back or leave it. This is common and can be caused by a couple of things including an issue with your phone, your settings, or the carrier.

It could also mean that there are no more available minutes on your account. In any case, if you experience a dropped call, try calling again later.

Why does Verizon keep dropping calls?

The reason why Verizon keeps dropping calls is because of many factors. Some of them include:

• Your phone’s software/firmware- If the phone’s software or firmware is not working as needed, then there are chances that the call can drop. Outdated software or firmware will activate confusing commands to the phone which can lead to such problems. 
• Network issues – There are times when the network itself is having issues. This can happen due to several reasons. For example, there might be a problem with the towers themselves, or there may be too much traffic going through the area. 
• Poor coverage – Sometimes, even though the network is working fine, there is poor coverage in certain areas. This can cause the call to drop. 
• Poor signal strength – When the signal gets weak, the call drops. You should check whether the signal strength is good enough to make the call work.
• A combination of these factors – A combination of the above-mentioned factors can also cause the call to drop, especially when one factor is strong while others are weak.

Verizon Dropping Calls: How to Fix

There are two ways to fix this issue. One way is to contact customer service at 1-800-922-0204. Another way is to do it yourself. Let us look into both of them.

Contact Customer Service

If you want to go the easy route, you can simply call customer service at 1- 800-922-0206. They will help you out with the problem. However, if you’re looking for a quick solution, you should know that you’ll have to wait for a long time.

It usually takes about 30 minutes to get someone on the line. So, if you’re in a hurry, don’t bother contacting customer service.

Fixing it Yourself

Even though contacting customer service is easier than fixing it yourself, sometimes you can still save money and time by doing it yourself. The steps below will show you how to fix this issue yourself.

Restart your phone

The first thing you need to do is restart your phone. Restarting your phone will reset everything and give you a fresh start. To do so, press and hold down the power button until you see the Android logo appear.

Then release the power button. After that, turn off your device completely. Turn it back on after 5 seconds.

Check the Simcard

Next, take out your SIM card from your phone. Make sure that it isn’t damaged. If it is, replace it immediately. Now put the SIM card back into your phone. You must also make sure that the Simcard is tightly fitted. 

Coverage

Now, check whether the coverage is good enough to make a call. If it is, then you can move forward. If not, then you need to change some settings.

Change the Network Type

To do so, open up the Settings app. Select “Auto” under the Network type section. Click Save.

Change the Data Usage Limit

Open up the Settings app again. Go to Cellular data usage. Under the Data limit section, select either unlimited or 2 GB. Click Save.

FAQs

How often does Verizon drop calls?

This issue happens very rarely. In fact, it has never happened to me personally. But I’ve heard of people complaining about it.

What causes Verizon to drop calls?

The main reason why Verizon drops calls is because of bad coverage. There are other reasons as well.

For example, if you use an older version of Android, you might be affected by this issue. Also, if you’re using a smartphone that’s been rooted, you might experience issues.

Can Verizon Dropping Calls Be Fixed?

Yes, it can be fixed. All you need to do is follow the steps provided above.

Conclusion

Verizon dropping calls is always frustrating. But if you follow the steps above, you can easily solve this issue. Good luck!