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Does your remote ever stop functioning? Are you unable to turn the volume up/down or mute your TV?
Iโve put this guide together as a reference that addresses how to fix the universal problem of volume and mute not working on a remote.
The fact that you are not able to use the volume and mute buttons on your remote implies that there is a problem with it.
These buttons may not work because of the following reasons;
Table of Contents
The batteries in the remote are dead
Test the batteries by replacing them with a fresh set of batteries.
Make sure the positive (+) and negative (-) ends of each battery face the correct direction.
The IR sensor on my TV is blocked or dirty
The TVโs IR sensor may be blocked or dirty.
Clean the IR sensor using a clean, dry cloth and make sure no objects block the path between the remote and the IR sensor (located below the screen).
My remote isnโt paired correctly
If youโre using a remote that came with your FiOS TV Set-top Box, itโs already paired with your Set-top Box and thereโs no need to pair it again.
If youโre using a different remote, try pairing it.
If you discover that the volume of your television or box set is not working with the remote control, it is likely to be a problem related to either the remote control or the television.
The first thing to do is to check the batteries in your remote control and make sure they have enough power and that they are installed correctly.
If you have tried this and the problem persists, you can also check if there is any object blocking the infrared rays emitted by your remote control, as this could be affecting its performance.
Make sure you are using the correct remote control for your TV.
Some remote controls are not universal and you may need to program them.
Make sure you have installed new batteries in the remote control if the volume or mute button is not working.
Check the power source of your AT&T U-verse receiver (STB).
If it is not turned on, press the Power button on the front panel.
Is your sound or volume button on the remote malfunctioning?
Hereโs what you can do;
1. Check the batteries
The first step is to check the batteries.
Sometimes, if the batteries are not placed properly, or if they are low on charge then they could be causing the remote to malfunction.
2. Check the Settings on the TV
If you have a universal remote control and it is still not working then you should check the settings of your TV.
If you have accidentally changed the settings of your TV then that could be why you are facing this issue.
3. Reset the TV
Another possible solution to this problem is to reset your TV.
To reset your TV, press and hold the power button for 30 seconds and then turn off your TV and unplug it from the power source.
Wait for ten minutes before plugging it back in, and then turn on your TV to see if that fixes the problem.
4. Clean the remote
If itโs still not working try cleaning your remote, especially the buttons that donโt work.
Either use a rubber eraser for this or just blow air using compressed air canisters (the ones used to clean computers).
If you are using a mobile phone battery (the old type) then use some water on a cotton bud and rub it over the buttons and let it dry before using it again.
5. Reset
To Factory Data Reset press the Reset button on Chromecast for 25 seconds or until the LED light starts flashing red.
This will put Chromecast in recovery mode and reset it to factory settings.
Once done, proceed to step 3.
6. Power Cycle
To Power Cycle, unplug Chromecast from TV HDMI port and power source (if any).
Leave it unplugged for about 1 minute before plugging back in.
This will ensure that your device is given sufficient time to refresh its system functions, which often solves most issues that may arise when using a streaming device like Chromecast.
7. Use the Buttons directly on your TV
Try using the buttons directly on your TV and see if they work or not.
If they donโt work, then there is something wrong with your TV itself, which needs to be fixed by a professional.
8. Check whether the Buttons are stuck
If the buttons on your remote are stuck, then open up the back panel of your remote and clean out all of the debris inside.
Once you have cleaned it out, close up the panel and test out both buttons again.
9. Purchase a new remote
If all else fails, then you may have to purchase a new remote for yourself from Amazon or Best Buy, or any other place where you may get one for a good price.
FAQs
Why is my remote Volume up and Mute not working?
Two things could be causing this problem.
First, make sure you have inserted the batteries into the remote correctly by matching the (+) and (-) symbols.
Second, check to see if the batteries need to be replaced.
Why wonโt my TV remote change Volume?
The TV remote will control the TV volume by default, however, if it doesnโt work at all the first thing to do is check your remote batteries.
If they check good go into the TV menu under settings and see if there is an option to have the remote control volume.
What do you do when the TV volume is fixed?
This is one of the most common issues that you are likely to get with the remote.
If the remote cannot adjust the TV volume, then there are several things you are supposed to do.
One of them is to check the battery, the second is to check for any obstructions and eventually check whether the remote is physically damaged.
Conclusion
So, there you have it! Now if youโre ever stuck and unsure of the volume level on your TV, tablet, or anything in between, you should be able to find the right solution.
Whether you want to adjust the volume through your deviceโs settings, through the TV remote, or with a third-party service, hopefully, weโve given you enough options to choose from.
