Why Do I Get AT&T Voicemail Error Code 1035 – Updated 2024

The quickest and most effective solutions include resetting network settings, updating carrier settings, or reaching out to AT&T’s customer support.

Understanding the AT&T Voicemail Error Code 1035

To effectively address this error, we first need to understand what it is. The AT&T voicemail error code 1035 usually appears when you are trying to access your voicemail but, for some reason, the connection fails. This can occur due to several reasons:

• Network connectivity issues
• Outdated carrier settings
• Issues with the voicemail setup
• Device-related problems

Quick Fixes for the Error

Here, I share some quick fixes that you can use to resolve the AT&T voicemail error code 1035:

1. Reset Network Settings: This will erase all current network settings and bring them back to the original factory settings.
2. Update Carrier Settings: Ensure you have the latest carrier settings for your AT&T service. An outdated carrier setup could be the cause of the problem.
3. Contact AT&T Customer Support: If the quick fixes don’t work, reach out to AT&T customer support for professional help.

Detailed Steps to Fix the Error

If the quick fixes didn’t work for you, don’t worry. Here are more in-depth steps you can take:

Reset Network Settings

1. Go to your device’s settings.
2. Navigate to ‘General’ settings.
3. Scroll down and select ‘Reset.’
4. Choose ‘Reset Network Settings.’
5. Confirm your choice.

Update Carrier Settings

1. Connect your device to Wi-Fi or a cellular network.
2. Tap ‘Settings.’
3. Scroll down and tap ‘General.’
4. Tap ‘About.’
5. If an update is available, you’ll see an option to update your carrier settings.

I recommend keeping your carrier settings updated even if you’re not currently experiencing any issues. This can help prevent future problems.

Reach Out to AT&T Support

If all else fails, it’s time to seek help from the professionals.

1. Visit AT&T’s support website.
2. Navigate to the ‘Contact Us’ section.
3. Choose ‘Wireless’ as your service type.
4. Select ‘Voicemail’ as your issue.
5. Follow the prompts to get in touch with a representative.

I recommend having all your account information on hand when you contact AT&T. This will help streamline the process.

Voicemail Setup Check

If the AT&T voicemail error code 1035 persists, it might be worth investigating whether the voicemail has been set up correctly. Some users may have mistakenly skipped some steps during the voicemail setup process or configured it wrongly, leading to this error.

Here is a step-by-step guide to correctly setting up your AT&T voicemail:

1. Open the ‘Phone’ app on your device.
2. Press and hold the ‘1’ key. This will call voicemail.
3. Follow the spoken prompts to create a password and record your voicemail greeting.

Check Your Device

Sometimes, the problem might not be with AT&T’s service but with the device itself. Here are some ways to verify if that’s the case:

Restart Your Device

Restarting your device can solve minor software glitches that could be causing the error code. Simply turn your device off, wait a minute or so, and then turn it back on. Check if the error persists.

Update Your Device

An outdated operating system can sometimes cause problems with apps and services, including your voicemail. Here’s how to check for updates:

1. Open ‘Settings’ on your device.
2. Scroll down and tap ‘General.’
3. Tap ‘Software Update.’
4. If an update is available, tap ‘Download and Install.’

I recommend keeping your device’s operating system updated at all times. This not only helps prevent errors like this but also keeps your device secure and functioning at its best.

Network Reset

A network reset can sometimes fix persistent voicemail issues. This will erase your saved Wi-Fi networks and passwords, VPN and APN settings, as well as cellular and network settings. Here’s how to do a network reset:

1. Open ‘Settings’ on your device.
2. Scroll down and tap ‘General.’
3. Scroll to the bottom and tap ‘Reset.’
4. Tap ‘Reset Network Settings.’

The Last Resort: Factory Reset

If none of the above solutions work, you may want to consider a factory reset. This is the last resort as it will erase everything on your device and bring it back to its original state when you first got it.

I recommend doing a full backup of your device before proceeding with a factory reset to avoid losing important data.

Conclusion

The AT&T voicemail error code 1035 can indeed be a pain, but it’s certainly not insurmountable. Whether it’s a simple case of outdated settings or a more complex issue, there’s always a solution at hand.

Be patient, follow the steps outlined above, and you should be back to checking your voicemail messages in no time.

Remember: When in doubt, never hesitate to reach out to AT&T’s customer support. They’re equipped with the knowledge and tools to help you get your voicemail service running smoothly again.

FAQs

Can AT&T voicemail error code 1035 erase my personal data?

No, addressing this error won’t erase your personal data. However, resetting your network settings will require you to re-enter Wi-Fi passwords and other network information.

How can I prevent AT&T voicemail error code 1035?

Keep your carrier settings updated and check your network settings regularly. These steps can help prevent the issue.

Will reaching out to AT&T customer support guarantee a solution?

While they may not guarantee a solution, the customer support team is equipped with the right tools and knowledge to help address the issue effectively.