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Xfinity error 500 will be explained in this article. The truth is streaming has taken over the world with new streaming services joining the entertainment industry almost on a daily basis. As such, itโs not surprising when service providers like Xfinity also introduce their own streaming apps. Youโve probably already come across Xfinity Stream.
This is an application that you can use to access and stream many movies, series and TV shows on any streaming device including a Smart TV, smartphone, tablet, PC and even Roku.
With this service, youโll be able to enjoy content from a variety of networks, catch up on news events, watch live sports and enjoy On-demand TV content. With that being said, no service is completely faultless. As a matter of fact, the Xfinity error 500 seems to be haunting a significant number of users. So, what exactly is the Xfinity error 500 and what can you do to get rid of it?
Well, this guide covers it all.
Well, this error can be quite infuriating especially if you have not been able to fix it. However, you will surely be happy to know that there are several things you can do to fix it and get back to streaming your beloved shows on the Xfinity Stream TV app.
Table of Contents
Why is Xfinity error 500 coming up on Xfinity Stream App?
As with most other errors, this one can be caused by various issues. For instance, an unstable internet connection might be the culprit. In this case, your Xfinity Stream app might not be working because of a bad internet connection.
Other times, the problem could be the app itself. The most prudent thing to do is try and figure out the problem and then the possible solutions. Moreover, itโs important to resolve this error 500 before it gets out of hand.
How to fix Xfinity error 500
We highly recommend that you try the below solutions. They will work for most users and they are quick and easy as well.
Make sure you have a stable internet connection (Wi-Fi or mobile data)
Proper streaming will always go hand in hand with a stable and responsive network connection by using a simple connection test. This means that your Xfinity Stream app will not work if the connection is unstable or extremely slow. So, make sure that you have a stable and dependable network before you try to fix this error.
Remove and reinstall the Xfinity Stream app
This is an old-school method but it works on most devices and platforms. If you notice that the error code 500 keeps showing up every time you attempt to access the Xfinity app, then you have to delete the app and reinstall a new one.
Perhaps the app is not working because itโs corrupted or there is a bug lurking on it. Removing the app completely will allow you to install a new and fresh version.
Restart your device
Restarting your device could solve many issues that you might be experiencing right now with this Xfinity service. So, restart your device and see whether the issue has been resolved or not. If it has been resolved, then great!
Otherwise, try one of the other solutions listed below.
Update your operating system
This method is very quick and easy as well. Itโs also one of the most reliable options out there. You simply need to update your deviceโs operating system because there might be an issue with it. Remember, an outdated OS is often the cause of so many app-related issues including this one.
So, simply check if there are any updates available for your hardware and install them if they exist. Even though this sounds like a tedious process, it should fix things in no time at all. Itโs always best to update everything on a regular basis so that you donโt run into such problems.
Restart your router
This is a very simple and effective method to fix Xfinity error 500. This error might occur due to your router causing network glitches. Fortunately, these are often temporary and a simple restart can get things back to normal. Just turn off the router, disconnect the cables and let it sit for a couple of seconds.
Reconnect the cables and switch them back on, then check whether the error is solved or not.
Make sure that your router is properly configured
Sometimes an error like this one occurs due to a misconfiguration with your router. Many routers are very complicated and itโs easy to overlook small details like the IP address, username and password.
If you do not know how to set up a new device, then simply contact your network provider or look for help on the official website of your router manufacturer. You can also search the internet for information about how to configure a new device and do it yourself if you want to save some money.
Update your Xfinity Stream app
Oftentimes, we forget to update the apps on our devices because theyโre installed automatically and we donโt have to do anything. However, this is one of the most common causes of app-related issues.
This is because app updates are made available so often and itโs easy to miss them in the process. If you have not updated your Xfinity Stream app recently, then simply check for updates on your device and install them if they exist.
Final Thoughts
There are quite a few things you can do to fix Xfinity error 500. However, the above-mentioned methods should work in most cases. All you need to do is to try them and see if they work for you. If they donโt, then simply move on to the next one as there are more than enough options available.
FAQs
How do I fix Comcast error 500?
Comcast error 500 is the most common error that users encounter when using their Xfinity account. Itโs caused by a misconfiguration of the router or an interrupted network connection. The problem can be fixed with a simple restart of your router and updating the Xfinity Stream app on your device.
Why is my Xfinity Stream not working?
There are many reasons for this but you can start by clearing the cache on the browser or restarting your device.
