Xfinity XR15 Remote Reset – 2 Super Easy Methods 2024

Fortunately, there is a solution to this problem, and it involves using the Xfinity XR15 remote reset fix.

This remote reset allows you to reset and reprogram Xfinity Xr15 remote back to factory settings. This means that you can restore the device to its original state, and then use it normally.

If you ever lose your remote, you can easily reset it to factory settings. But before we help you reset your Xfinity Xr15 remote control, we need to understand how it works and some of its features.

What is Xfinity Xr15 remote reset?

The Xfinity Xr 15 remote is a universal remote control that uses voice control features. It has been designed so that it will work with ease for all users that want to easily control basic TV features without having to press the buttons.

You can also use it to control other home appliances such as lights, air conditioners, etc. This remote is very easy to use because it comes with an intuitive user interface.

All you need to do is say ‘Ok Google’ and then speak into the microphone to activate the voice search feature.

Once activated, you can simply ask the remote to switch on/off the TV, change channels, adjust volume, turn up the sound, etc.

Why should you reset the Xfinity Xr15 remote?

If you want to reset the Xfinity Xr15 remote, you must first know what causes the issue. There are several reasons why your remote may be malfunctioning.

Some of the buttons may not be working properly. For example, if one of the buttons does not respond when pressed, it could mean that something is wrong with the button itself.

Your remote might be damaged. If the buttons become unresponsive after being used frequently, it could be due to damage caused by friction between the buttons.

The batteries might be dead. If the batteries are low, they won’t be able to power the remote.

The remote might be defective. A faulty remote could cause issues like the ones mentioned above.

How to reset Xfinity XR 15 remote?

Now that you know what problems can occur with your remote, let’s see how you can reset it. To reset the remote, follow the methods and steps below.

Method 1: Reset using a Setup Button (XR11)

In case the Voice remote (Model XR11) are unresponsive, you might have to perform a factory reset using the Setup Button.

1. Click on the Setup Button and wait until the LED changes from red to green. At this point, we’re talking about the LED at the top of the remote
2. Press 9-8-1
3. Wait until the LED blink Green twice indicating that the remote has been reset
4. The reset will automatically unpair the remote and the TV Boxes. This means that you will have to pair them back.

Method 2: Reset without the Setup Button?

There are some cases where all the buttons on your Xfinity Voice remote are unresponsive. This means that you will not be able to use the setup Button. In this case, follow the steps below.

1. Head to the triangle icon (A) and the Diamond Icon (D). Press and hold these buttons at the same time for about 5 seconds. At this point, the status light will change from red to green.
2. Now press 9-8-1
3. The LED will blink three times in Blue which is an indication that the remote is now reset.

Common issues and Fixes

There are hundreds of issues that your Xfinity XR 15 remote can bump into. Here are some common ones;

Remote Control Not Working

This problem occurs when there is a hardware or software glitch.

Solution;

1. Make sure that the battery is fully charged.
2. Try another remote control.
3. Check if the batteries are still good.
4. Have the remote checked by a professional technician.

Volume Too Low

When the volume is too low, it can result in audio distortion. Solution;

1. Increase the volume level.

Remote Control Not Responding

Sometimes the remote becomes unresponsive. This happens when the batteries die out or the remote gets wet. Solution;

1. Replace the batteries.
2. Clean the remote.
3. Use the remote underwater for 10 minutes.
4. Turn off the device completely.

Remote Control Crashes

If the remote crashes, it means that the remote is not responding. Solution;

1. Press and hold the Power button for 3 seconds.

Remote Control Error Codes

Some codes indicate a problem with the remote. These include;

1. Remote error code 0x0C – No response
2. Remote error code 0xe9 – Device busy
3. Remote error code 0xc7 – Invalid command received
4. Remote error code 0xd6 – Command rejected due to no memory available
5. Remote error code 0xc1 – Unknown command received
6. Remote error Code 0x00 – Successful completion
7. Remote error code 0xb9 – Communication failure.

Remote Obstructions

You may experience several obstructions while trying to connect to the Xfinity XR15 box. The following are some common obstructions;

Your Internet Service Provider (ISP) blocks port 80.

Solution; Contact your ISP.

You cannot access the IP address of the Xfinity Xr15 box

Solution; Contact your ISP.

FAQs

Can I get a refund for my Xfinity XR remote?

Yes! If you purchased the Xfinity XR remote through Amazon, you can request a refund. To do so, please go here and fill out the form.

Where is the menu button on my Xfinity XR15 remote?

It’s located right above the directional pad. It looks like two arrows pointing up.

Conclusion

I hope that this article helped you in understanding how to set up and troubleshoot your Xfinity Remote. This remote makes it easier for you to command the remote easily with your voice. If any of the issues persist, get in touch with the Xfinity Customer service.