Finding a reliable TV service provider isn’t so easy nowadays. More so, it feels like nobody cares about the customer. What most TV service providers are after is your bottom dollar. So how can you be sure that you’re not getting less than you deserve?
Well, read on, and you’ll find out in a bit.
Suddenlink cable TV has been around for years, and they boast of a huge customer base. But how good are their services?
In today’s review, you’ll learn all you need to know about Suddenlink cable tv services to explore if their cable television is worth the money, or not…
When it comes to channel offerings, Suddenlink doesn’t dominate the pack as they offer their customers only three packages to choose from- Select, Value, and Premier.
- Suddenlink Value package: Suddenlink Value package is the basic and cheapest plan you’ll get with Suddenlink. Opting for this package will unlock access to over 225 channels. Not just that, you also get to enjoy up to 70 HD channels. If you want to keep up with channels like CNN, TNT, and ESPN without going overboard with your budget, then this deal is perfect for you.
- Suddenlink Select package: Suddenlink understands your desire for more that is why they introduced a more impressive package. With their Select package, you’ll enjoy unlimited access to over 290 channels. Imagine the possibility of enjoying 90 HD channels? Well, their Select package offers you this and more. If you love channels like Boomerang, IFC, and Sundance TV, then this package is for you.
- Suddenlink Premier Package: Their Premier package is one of the best you’ll come across. With access to over 340 channels, this package gives other TV plans a run for their money. On top of that, you get to watch 105 HD channels. From HBO to Bloomberg Television to BTN, their Premier package offers users exclusive access to premium channels.
For people who want to enjoy a remarkable viewing experience, you’re welcome to take advantage of Suddenlink add-on packages. With Suddenlink, there are eight fantastic add-ons you can use to customize your channel package. Here, take a look at some of them;
- Sports Plus Package at $5 per month
- Expanded Basic package goes for $50
- HD Plus goes for an extra $8
- Movie package costs an extra $10
- Conexion Unica goes for an extra $10
- Limited Basic at $34.99
- Family Package goes for an additional $10
- Sports and Information Package for $10
Suddenlink Premium channels
There is no doubt that Suddenlink offers a lot of exciting channels that will keep you glued to your TV screen all day, but if you want to enjoy access to premium channels, you’ll have to consider their premium channel plans. With their premium channels, you’ll enjoy exclusive access to “A” list channels like HBO, Starz/Encore, Cinemax, and Showtime.
Suddenlink Pricing varies from one location to the next. That said, your package pricing will remain the same no matter where you are. Also, keep in mind that there is a standard late payment fee of $10, and you may pay more if you live in certain parts of the country.
Another thing you should remember is that all their package prices are subject to change as the company reserves the right to increase the current pricing they charge.
Installation and service fees
With Suddenlink, you’ll enjoy a special installation price if you order online. However, if you order via any other means, you’ll be required to pay $99 for regular installation and $149 for premium installation. The regular installation allows you to watch on three different TVs while the premium installation will work for more than three devices.
Don’t forget that they also charge a $40 activation fee as well as an early termination fee. Although there isn’t a lot of information about their termination fee, we reckon that it can be as high as $200.
You can also opt for their $50 a month security fee. While this doesn’t cover any physical damage, it will come in handy when you have an issue with your package.
If you want to avoid getting a massive bill at the end of the month, we suggest you go through the fine print of their packages and pricing. This way you know what you’re signing up for. Also, try not to miss their professional tech guys when they come to install your equipment, as this may attract a missed service appointment fee of $50.
Suddenlink on-demand content
Suddenlink boasts of having the best on-demand content, and if you look at their library, you’ll not agree any less. With over 11,000 movies, TV shows, and documentaries, you’ll enjoy a fantastic viewing experience with this TV service provider. The cool part is that they premiere a new movie every week. This keeps their content fresh and makes sure their customers never run out of what to watch.
To stream on-demand content from Suddenlink, simply go to Channel 1 and hit the on-demand content button on your remote, it’s that easy. With the right equipment, Suddenlink will let you watch some of your favorite movies and shows in 3D.
Suddenlink Any-Room DVR
While Suddenlink’s Any-Room DVR is way behind the likes of Hopper 3 and the Genie DVR from DirecTV, it still does a fairly decent job. The cool thing about their Any-Room DVR is that it is powered by Tivo, and you can connect it to three televisions simultaneously.
And because it is powered by Tivo, you can access your DVR storage on the go. Amazingly, their DVR allows you to rewind or replay shows; this way, you can keep up with new episodes of your favorite shows.
For people who have more than three TVs, you’ll need to get a mini DVR, and that will cost you about $7 a month. Thanks to its 300GB storage space, Any-Room DVR allows you to download 75 hours of HD content and 150 hours of SD content. Not impressed? Then you can take advantage of their expansion packages.
The Suddenlink App allows for an immersive viewing experience that will completely transform how you watch TV. With their Altice One app, you can smartly turn any screen into a movie theatre. And whether it’s on Android, iPad, iPhone, or Kindle, you can keep up with your favorite shows on the go.
With over 400,000 movie titles and shows, the Suddenlink app will ensure you carry your favorite movies and shows everywhere you go.
There is no doubt that Suddenlink delivers an impressive service to its customers. But don’t take our words for it, read on to discover what other people are saying about Suddenlink.
PETER of Aubrey, TX Verified Reviewer
I’ve had a couple of hiccups with their customer service reps, as they didn’t seem to understand my complaints. I was experiencing a weak signal, which caused my channels to skip. And I resolved to reach out to their customer service team. The first three reps didn’t seem to get my complaints. Luckily, the fourth rep understood my complaints and sent a tech professional over. Although it took him 5 hours to sort everything out, I’m glad to be back online.
Tamela of Sulphur, LA Verified Reviewer
I jumped on Suddenlink after my friend spoke about their impressive service. Its been two years of using their services and I can say it has been a good experience. Although I had some issues some months ago with my billing, they were quick to sort it out. Their customer rep team is highly professional and friendly. Plus, they go all out to have your issues sorted.
Eric of Beckley, WV Verified Reviewer
Right from the start, their customer service was right on track, and that’s why I’m giving them a high rating. The tech guy that set everything up did a really excellent job, and I’ve been enjoying their services since. Although I have experienced two irregular charges, I have always sorted it out by putting a call through to their customer service team. If you’re looking for a reliable TV service that puts you first, you won’t go wrong to give Suddenlink a try.
Frequently asked questions
Is Suddenlink powered by DSL or cable?
Suddenlink is powered by dedicated cable lines that provides high-speed internet. Because of this, Suddenlink provides far superior internet speed than DSL. Not just that, Suddenlink also offers fiber internet in some locations and boasts of speed that is as high as 1G. That’s 30 times faster than DSL.
Does Suddenlink offer contracts?
One thing you’ll love about Suddenlink from the get go is that customers are not required to sign a contract, which is a good thing especially considering that other TV service providers require their customers to agree to a contract.
Can I set up parental control?
With Suddenlink, parents can easily activate parental control feature that allows them to filter the kind of contents their children can watch.
Suddenlink may not compete favourably with the likes of DISH or DirecTV, but there is no denying that they offer impressive services. From exciting channel offerings to rich on-demand content and more, Suddenlink will deliver an immersive viewing experience you’ll love.