The emphasis of this write-up will be on MetroPCS cancellation. MetroPCS as a company is one of the prepaid cell phones that has a popular line and good prepaid plans. They offer multiple cell phone plans but you must pay in advance for any service you intend to use.
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Procedure on how to cancel MetroPCS
If you intend to cancel your MetroPCS cellphone plan, just quit paying any bills but you might need to return their device. If youโre not sure if youโre supposed to return any device or eligible for a refund or if your auto-payment is automatically turned on, reach out to them and request for cancellation via the phone. The number to call is:
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*611*or 888-863-8768 from your cell phone.
When you reach out to them, theyโll cancel especially the autopay service so you wonโt be charged for extra months. There are cases where they may be specific cut-ff dates but that will depend on when you joined MetroPCS. This should be part of the inquire you should make when you contact them. For more information, navigate to their website on https://www.metrobyt-mobile.com/
Visiting a nearby T-Mobile store to cancel MetroPCS
If you made your purchase through a T-Mobile store, youโve to return to a store to cancel the service. But before you visit the store, you need the following:
- Your initial payment receipts.
- The original package of the device
- All accessories that came along with it when you purchased
Canceling MetroPCS without paying any bills
Remember when you joined, youโre not under any contract because this is a prepaid service. So, you need to cancel it is just to stop making further payments.
But there are certain factors you need to consider:
- If your device is eligible for a refund, you need to return it.
- Auto-pay needs to be canceled if itโs enabled in your account.
- You might need to visit a nearby T-Mobile store to cancel your service.
MetroPCS Early Termination Fee
One similar thing with most prepaid companies that make subscribers keep coming back is that youโre not required to pay any fee for terminating your service early. Simply quit paying any bills and your account will be canceled without you paying any fee.
On MetroPCS, youโre not expected to pay any fee when you cancel. In a situation where you intend to use your number, donโt allow them to cancel the service before reaching out to them.
In other words, you need to contact them informing them of your intention to cancel and you also need to port your number to a different carrier. They may ask you to stay back but they should be able to guide you on how to port.
MetroPCS Early Cancellation Policy
MetroPCS does not have any stated policy when it comes to early cancellation. Once youโre a subscriber and you refuse to pay as at when due, your service will be interrupted and there is no extension of any such.
Normally, the due date is the same as when you make your payment. And the next payment is scheduled for a specific date. For instance, if you delay for 10 days before making your payment, automatically youโve lost 15days for that month when you eventually make your payment.
Refund for Canceling MetroPCS
Donโt expect to get any money back once youโre on a monthly payment. The is arranged as a month-to-month payment. Any point you stop making payments, nothing will be refunded to you.
But in a situation, you have auto-payment activated on your account, and youโre charged an additional fee when you cancel, if you pay for another service, you may be eligible for a refund. But take note of these factors:
- When a device is purchased from a store, it must be returned within seven days to the same store.
- If you used an online payment, youโve 30 days to send it back to the return center together with everything included in the shipping package.
- The device must still be in a new condition as of the time of return.
- Repackage the device in the same package it was sent to you.
- A payment receipt must be provided.
- The device needs to have at least 200 MB and one hour of talk time.
If you think this process of getting your money back is tiring, then DoNotPay can be another process of getting your money back quickly.
In Conclusion
The no early termination fee offered by MetroPCS makes a lot of subscribers happy though there are still certain hitches with the service. But the truth is, the company will help you put an end to your service without any hesitation. Most importantly, endeavor to contact MetroPCS if your payment plan is no auto. If not, theyโll keep deducting money from your debit/credit card.
Frequently asked questions
How can I successfully cancel MetroPCS service?
When you want to cancel your service, contact the customer care department via 888-863-8678. Alternatively, you can use another permitted interface.
Am I at liberty to cancel MetroPCS whenever I choose?
As a subscriber with MetroPCS, youโre not under any contract to cancel your service, so youโre free to cancel anytime. The implication is that, once you decide not to pay, it will be turned off. Whenever you pay, it will be reactivated. Your service can be also be canceled when you reach out to the customer care department.
Am I expected to pay any cancellation fee?
Metro is a pre-paid carrier, meaning youโve to pay before youโll be given access to use any service. So, there is no termination fee. Once you decide you want to end your service, just stop paying and thatโs it.
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