Skip to content 
If you want to know why AT&T LTE is not working, read on to find out how to fix it.
Has your LTE connection been disappointing you lately, or has it entirely stopped working? This can be a frustrating issue but you donโt need to worry.
There are ways you can try yourself to rectify it because even reaching out to your carrierโs customer support line.
Below are some of the methods to apply to fix it;
Table of Contents
Turn the airplane mode on & off
Though this might be simple, itโs one of the most effective methods to rectify this issue.
When you notice that your mobile data is not functioning, as usual, try turning off the airplane mode and then on again.
This can be done by gently dragging the notification bar, then tapping the icon of the airplane. This can also be done through settings.
It can also differ depending on the type of Android phone youโre using.
From settings >>> navigate to Wireless & networks >>> then Airplane mode.
You can turn it on for few seconds before turning it off. Most times, just this can solve the problem.
Restart your device
When the first method mentioned above didnโt work, restart your device. To do this, press and hold the power button, then restart. be patient for few seconds as it restarts.
When itโs back on, check your status icon, also you need to test the speed of the LTE connection by downloading and opening some websites.
Ensure you enabled the correct network
Depending on your carrier and mobile phone being used, there should be at least three different types of connections; 2G, 3G & 4G LTE, or simply LTE in some device.
Normally, your mobile device will want to connect to the available and fastest network. But in a situation, you continue to tinker with your setting or newly installed any update, it needs to be adjusted manually.
Follow these steps below;
- Navigate to Settings >>> tap on Mobile Network.
- Choose Network mode. A pop-up list outlining all the preferred modes will show.
- Tap the LTE or auto option.
Remove and realign your SIM card
The next trick will be to remove your SIM card and adjust it properly when the above-listed methods did not work.
This is important because as you use or fling your phone, the SIM might be ill-positioned. To do this, first, eject and reposition it carefully within its tray.
However, you need to be careful as you insert it back. Your LTE connection should start working normally.
Check if the SIM slot being in use is the correct one
Some phones with multiple SIMs only support LTE in just one of the SIM slots. If you fail to realize this and insert the SIM in the wrong slot, your LTE wonโt work. Hence you need to remove it and place it in the correct slot.
Perform a network reset
When none of the above still canโt rectify it, reset your network.
Follow the steps below:
- Navigate to Settings, locate the Reset/Backup & reset. Slightly tap on it.
- From the outline displayed, tap on the network settings reset. Itโs important to note that this will erase all network settings, paired Bluetooth devices, saved Wi-Fi networks, etc. When youโre unsure, tap just the Reset Settings.
- Youโll be required to enter your PIN if youโve one. You need to do so, confirm, then reset.
When youโve completed all these, be patient for few minutes and allow a new network setting to pick up automatically.
Reboot the phone if nothing happened. Factory reset is another option you might be willing to try but that should be the last step if none worked.
Reach out to AT&T
When all other methods have failed, the next is to reach out to your carrier. This can be done on social media because you get to address your concern in a better way.
Alternatively, you can call their hotline on 800-331-0500 or dial 611 if youโre using an AT&T phone.
In Conclusion
Most times, hardware issues can result in the disappearance of the LTE connection. If you mistakenly tossed your device, it can lead to damage to the internal hardware.
At this point, you might need to take it to an authorized repair shop so it can be fixed. For brand new devices that might be experiencing this, it means the device is faulty and needs to be looked into.
Return it to where it was purchased. You should be getting a replacement if itโs a manufacturing error.
Frequently Asked Questions
Why has my LTE suddenly stopped working?
A lot of factors can give rise to this issue. However, you can enable the airplane mode from the settings >>> Wireless & networks >>> Airplane mode.
Simply turn it on wait for few minutes before turning it off again. This can fix the issue most time.
Why is my iPhoneโs LTE not working?
To resolve this, turn on the airplane mode and turn it off after few seconds to rectify the 4G/3G or even LTE connectivity.
From the iPhone home screen, swipe down the top, youโll see Airplane mode, turn it on, then off.
What can I do to fix LTE not working?
For T-Mobile, remove and reinsert the SIM card, toggle the airplane mode, restart your device, change your APN. These are some of the steps to fix it.
ย
