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Home / AT&T Error / AT&T Voicemail Service Not Available โ€“ How To Fix (Guide)

AT&T Voicemail Service Not Available โ€“ How To Fix (Guide)

AT&T is among the largest telecommunication companies in the US and offers an array of services. The company provides telephone services, broadband, network security, home security, and so much more. Once youโ€™re subscribed to the service, you have an opportunity to enjoy great features like reliable service, good connectivity, and the voicemail service.

AT&T Voicemail Service Not Available - how to fix guide

The AT&T voicemail service is the perfect way to stay connected and up to date with all of your important missed voice messages. Whenever you are busy and cannot answer calls, the voicemail service will take care of everything for you. The voicemail system will list all of your missed calls in the voicemail section for you to check later.

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The truth is the AT&T voicemail service is a basic yet very useful tool for many people with busy schedules. However, if you happen to encounter the AT&T voicemail service, not available issues, there is definitely a way around it. On that note, letโ€™s discuss how to fix AT&T voicemail service not available and eventually be able to record voice messages whenever you canโ€™t take calls.

Ensure its set up properly

One reason why your voicemail service might not be available is that itโ€™s not set up properly. You have to know how to set up the AT&T voicemail service on your phone. In case there is an error during the setup process, or you are not doing it right, there is a good chance of facing this issue.

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Using your smartphone or PC, open the MyAT&T account, and navigate the โ€˜My wireless sectionโ€™. This section will display all of the wireless devices that are available on your account. Pick the one thatโ€™s experiencing issues with the voicemail service from the options displayed.

After that, you will see the voicemail button. Tap on it to reset your voicemail password using the instructions given. Once the password is successfully changed, your device should start working as itโ€™s supposed to without any problems. Itโ€™s important that you mark the new password in case you need to use it in the near future. Also, you must create a password with at least eight characters or more.

Check your network coverage and signal strength

An active internet connection is vital for you to receive calls, access voicemail, and receive voicemail notification alerts. Therefore, if you are getting an error of AT&T voicemail service not available, check the signal strength. It is important that you have an active internet connection when trying to connect your voicemail service over WIFI. If there is no network coverage, youโ€™re likely to run into issues. Another thing to check is whether the Airplane mode or DND is turned on.

Disable the VPN feature if there is any. The VPN will do its job of masking traffic coming to and from your phone. AT&T might notice that and block the voicemail service on your phone for security reasons. The best you can do is to make sure your phone has no VPN, and you will barely face any issues with the AT&T voicemail service.

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Reset the network settings

When you install third-party applications on your device, some of them will require you to grant access to your network settings. Such applications can interfere with your network settings and hence cause this problem. Ensure there are no such applications.

However, if they are already installed, uninstall all of them. Once done, find the part that says automatic network selection. The next viable step to take would be to reset your network settings to default. After that, reboot the phone, wait for a while for the process to complete and then check your voicemail. At this point, everything should be back on track, and you can now access your voicemails.

Activate call forwarding to voicemail

This does not happen constantly, but if you are facing the AT&T voicemail service not available issue, there is an easy way to fix it. Perhaps you havenโ€™t activated your call forwarding feature to the voicemail service. With that said, you can follow some easy and simple steps to get things back to normal. Open the MyAT&T app and go to account settings.

Click on advanced options and confirm that the call forwarding feature is activated. In case the settings are disabled, please turn it on and confirm by clicking on apply changes now. Afterwards, you should be able to receive your voicemails in due time.

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Contact AT&T customer service

When all else fails to work in your favor, the only option left would be to call AT&T customer service. If you have certainly tried all of the above solutions and nothing has worked, the problem is beyond your control. The AT&T support department will be able to troubleshoot and discover where the issue is coming from. They will offer much-needed guidance and assistance to fix the error and get back your voicemail service. Therefore, donโ€™t shy away from taking those two minutes of your time to reach out to customer support. It will save you the hassle of guessing the cause of the error.

FAQS

How do I reactivate my voicemail AT&T?

Reactivating your AT&T voicemail is as easy as signing in to your account using the myAT&T app and following the prompts. If you have trouble with completing the process, you can call the customer support department for assistance.

Why is my voicemail not working AT&T?

There are many reasons why your voicemail might not be working. For instance, maybe the network coverageโ€™s signal strength is poor, or you simply donโ€™t have an active internet connection. There is also a chance you didnโ€™t set it up properly, and now there is an error. Check all the reasons why your voicemail is not working before contacting customer support.

Conclusion

We can all agree that the voicemail service is important, and when itโ€™s not working, some aspects of our lives get affected. The tips provided above should surely help you fix the issue and start receiving your voicemails without any trouble.

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John
John
A tech maestro with a penchant for Android systems, John is also a self-proclaimed Mexican food critic. When heโ€™s not exploring the latest tech trends, heโ€™s likely binging on the newest series on Netflix.
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