Firestick TV Error 5505 – The Easy Fix Guide 2024

Firestick TV error 5505 and how to fix it will be extensively discussed in the write-up.

Subscribers have complained about getting error code 5505 whenever they watch their favorite TV show on even play games on their Amazon Firestick.

This error is one of the most frequent problems. It often happens when you’re in a different country of your residence. Let’s look at some of the causes of this error.

Causes of error code 5505

One of the prevalent causes of error code 5505 implies that you forgot to set the Amazon country setting to synchronize with the time of the country where the device is being operated.

According to Amazon’s recommendation, you’re expected to set the country settings before you start streaming any content. This is only when you can make use of the service.

Another factor that can give rise to this error is the refurbished firestick device. Whenever you make use of an old Fire Stick, you’ll encounter this error.

This does not apply to new devices. Failing to upgrade the old one, the error will persist.

Slow internet can also result in this error. Hence, it’s important to make use of reliable internet with good speed. This will prevent you from encountering any hindrance with your connectivity that will result in error 5505.

Fixing Error Code 5505 on Amazon Fire Stick

Check Internet Connection

Ensure the internet you’re using has a stable internet connection. This is the number precondition of getting this error fixed. In addition, you need to turn off your VPN if it’s ON.

Change Location Settings

You can also resolve this error when you update your present location.

To do this, the following guideline will help you;

1. Navigate to your web browser and go to devise settings
2. Sign in to access your account.
3. You can either enter your phone number or email ID.
4. Tab on the Continue and navigate to settings
5. Click Country & Region Settings, the go-to option of change settings
6. Enter your name, location, phone number. Then select your new country.
7. Proceed and also select your new address and tap update.
8. At the completion, deregister your Fire TV device and register another account.
9. Now your problem should be solved.

Force Stop Particular App

For those who don’t know, it’s possible to control your Fire TV device with Amazon echo which makes it easy to control different types of devices using voice.

But sometimes, this error will surface and it will be difficult to open the content. It will rather state that your setting is wrong.

This can be fixed by following the guide below;

1. Click on the menu of your amazon fire stick
2. Tab on your settings, then the application settings
3. Next is to tap on manage install apps
4. Go to the option ‘Force Stop Particular App’
5. A prompt will pop up for you to delete
6. Proceed and delete app data
7. Now your device has been removed. Wait for some time.

Deregister Your Device

If you want to deregister your fire stick as a result of the above-mentioned solution, the steps below will guide you;

1. Navigate to your firestick settings
2. Click on the account
3. Here, all devices registered in your account will be displayed.
4. Click on status
5. Tap on confirm settings. From here you’ll be de-registrar.

Re-register Your Device

The next step is to re-register when you’re done deregistering your account.

Follow the steps below;

1. With your details, sign in to your amazon account
2. Click on my account option
3. Navigate to settings
4. The option to register will pop up.
5. Tap on the button for country settings
6. By following the on-screen instructions, you’ll be able to complete the registrations.
7. Now your amazon fire stick will be registered with your Amazon account.

In Conclusion

If you carefully followed the instructions, you can see that resolving the firestick tv error 5505 is not that complicated. No technical information is required.

What you need to do is to put the specific settings of the country. That’s all the major troubleshooting steps needed.

If none of these worked for you, navigate to the settings on your Amazon account. There you’ll see the contact now button, tap on it to reach out to the customer care department.

Frequently Asked Questions

On my Firestick, is it possible to change my region?

Yes, you can change your location on Fire TV settings

1. With your credentials, sign in to your Amazon account. Then click at the top right corner to access your account.
2. Choose the preferences tab and tab the settings for Country/Region
3. By clicking on the change button, your current location will be changed.

My Firestick keeps displaying connection errors.

Rebooting the internet router and reconnecting with your Firestick TV, should fix this error. But if it persists, change your router’s position to be closer to your Fire TV stick.

How can I fix my fire stick error?

On your remote control, press the power button, then wait for 10 seconds before pressing it again. Alternatively, from the outlet, unplug the power cord be patient for 10 seconds, then plug it back in again.

Can error 5505 on my Firestick be fixed?

If you receive error 55505 any time you want to stream any content on your prime video, endeavor to make sure your country settings are updated to the present country you’re streaming from.

With the right settings in place, the error will be easily resolved and you can start enjoying your content again.