GCI internet outage is one of the likely problems you’ll experience if you’re one of their subscribers.
In Alaska, GCI is among the top companies providing residential and business owners with adequate internet connection both on a large and small scale.
They’ve proven their capability in delivering Wired and Wi-Fi connections on either phone or television across entire Alaska since the company was established far back as 1979.
In Alaska, from being an old network, it has advanced to become one of the most trusted. However, consistent internet outages can be so frustrating that you’ll want to break the device you’re using.
In this write-up, we’re going to outline some things to do when you notice GCI internet is slow. Knowing this is important because it will help you do the exact thing to rectify it.
Table of Contents
Checking for Service Outage
See if GCI is down or it’s just you by checking the GCI HYPERLINK “https://outage.report/us/gci” outage chart.
When you visit the link, endeavor to check people’s complaints and reports. There you’ll also see the number of people who have reported an issue at the time of checking.
Typical you’ll know an outage has happened when the reports are more than the baseline.
What to do?
Most times ACS internet outage might be related to poor Wi-Fi connection. Hence, it’s your obligation to try these steps below to see if they can be rectified.
1. Perform a Speed Test
Checking for a speed test can be a way to check if you’re experiencing an internet outage or your connection is simply slow making it difficult for it to connect.
Simply navigate to speedtest.net. Before you start, you need to remove other connected devices to enable you to get an accurate report.
The speed report will be displayed without delay. From the result, you can check if it’s their normal speed. Anything short of implies there is something wrong.
2. Restart your Router
Most times the problem might be emanating from the GCI Gateway router. At this point, your router needs a swift push.
To do this, Disconnect the router, be patient for a while before connecting it back. If it’s from there, there will be an improvement after restarting it.
3. Change the position of the Wi-Fi Router
Wrong positioning of your router will sometimes cause it not to receive adequate connection thus leading to an outage. A poor location can trigger glitches in the signals generated. When you notice this, simply change the position of your router so it can start receiving proper signals.
4. Your GCI Wi-Fi Gateway Router should be closer to your device
Ensure that there is no much distance between your device and the GCI Gateway router.
This is because the more they’re far apart, there is every tendency optimal signal won’t be received, thus creating an outage.
Most times, this has been noticed to be among the frequent factors when an outage is not from GCI.
5. Change your devices when outdated
The more outdated your present device means you’ll be experiencing outages more often than any other user.
For instance, you need a replacement if your device is much older than the 802.11 version or standards.
6. Power Cycle your device
To do this, switch off your device for a couple of seconds. This will eradicate any bug blocking your signals. Turn it ON again and check if it’s now receiving optimal service.
7. Ensure there is no high Interference
In a situation where your GCI Wi-Fi router is positioned closer to a concrete surface or platform, there will be minimal signals.
Hence, it’s important to keep your devices away from objects like that. This way signals will be properly received and redistributed accordingly.
In Conclusion
GCI undeniably has been offering one of the best services to its subscribers but not without internet outages which happens often and on.
The suggested solutions outlined above can help you rectify this problem especially when the problem is not from GCI.
When you’ve performed all these and still can’t receive adequate connection, you can check GCI Twitter to check if there is an official announcement. Otherwise, you can make a formal complaint.
Frequently Asked Questions
What triggers an Internet outage?
Most times congestion is one of the most known factors that trigger an internet outage. This is a result of an overload of users trying to get access to the internet from a singular network.
In addition, failing routers/switches that make use of faulty equipment also means you’ll experience internet failure often.
What causes GCI internet to be slow?
The moment you position your Wi-Fi router closer to a concrete platform or surface, it will to a large extent affect the signal that will be received.
In other words, the signal will become slow to transmit. To avoid this, ensure there is a reasonable distance from your device to any object. With this, there will be even the transmission of signals.
What will make an internet outage lasts for hours?
Some of the factors that can result from this are natural disasters, ISP failures, technology failure, human errors, cyber-attack, and hacking on networks. These are more are increasingly becoming a regular occurrence.
What does an Internet blackout mean?
This implies there is the partial failure of all internet services causing an overall blackout. Factors that can lead to it are unpredicted disasters, censorship, errors, security services actions.
But the worse is disruption of submarine communications cables which bend up causing a prolonged shutdown.
