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Are you encountering the Obi Error code that says No Service Error? then stick around because we have a solution to fix this problem in the next 5 minutes.
Modern technology is taking over the world like wildfire. As a result, so many things that were a big deal in the past are quickly being forgotten. However, several people rely on analog phones for communication.
Obihai Technology or simply Obi is one of the few companies that manufacture analog telephone adapters. They offer phone models designed for those who want a simple phone with clear voice quality and easy use.
The phones are equipped with features such as dial tone, call waiting, speed dials, flash messages, caller ID, hold function, and more.
The phones also provide an easy way to add additional features such as caller identification (with contact information) or call forwarding.
All this is the reason behind the companyโs success and why itโs a top-selling VoIP phone manufacturer. Now if your Obi phone suddenly says โno service configuredโ when you try to make a call, read the below guide and learn how to fix this problem.
Table of Contents
How to fix Obi No service configured error?
The Obi phones are designed to work with any phone service provider that uses ISDN service. To use it with your current provider, you have to configure it. But if youโve already done that yet this error message still pops up, there is a problem somewhere and you need to fix it.
1. Reboot the phone
While this is the most basic troubleshooting method, it has always worked wonders when it comes to resolving various device issues. As such, the first step here would be to restart the phone. Running a power cycle on the phone is important because it clears out all the redundant information stored in it and allows a fresh start.
This also pings the phone a few times to ensure that all the configuration settings are reset. After rebooting it, the phone will connect to the network once again and the error will most likely be gone.
2. Restart the network service
Restarting the network service is important in case the problem is related to your homeโs router or modem. If you have a power outage and restart your modem or router, you may have disrupted things and caused the phone to not connect to the network.
To resolve this, simply restart it and let it reconnect to your homeโs internet connection.
3. Check for a software update
Obi phones come with software updates that can fix certain issues. The best way to check is by going into settings on your phone, then checking for updates. If there are any available, download them immediately and reboot the phone afterward.
You can also download them directly from Obiโs website. Once theyโre installed, reboot the phone again and check if they fixed the issue you were facing before.
4. Change the settings and Restart Device
While this may sound like an obvious solution, itโs worth noting that the Obi phones do have a few settings that must be optimized. In that case, visit the obitalk.com website and find the Google Voice setup icon.
When you click on this icon, a yellow triangle will be displayed in front of the particular device youโre using especially if itโs the one getting the โno service configuredโ error.
Now selecting that icon will show you an error message and redirect you to a new page where youโll be able to optimize the settings for your account.
The next step will involve signing into your Google Voice account and toggling on Google Voice. Donโt forget to save the settings and reboot your phone to make them effective. After this, you wonโt have to worry about this error ever coming up again.
5. Switch from Google Voice to another service
When youโre using a Google Voice account and experiencing problems with calls not being connected on your Obi phone, this may be caused by a few reasons: Obitalkโs Google Voice integration isnโt working properly, they have no service at all, or they have an incorrect number or incorrect name set up for their service.
You can switch over to another service like Ting or Vonage to make sure that there is no problem with your Obi account.
6. Call Obi support
If youโre still having issues with your Obi phone after switching to another service, you can call Obi support and describe the problem to them. Theyโll try to help you out in the best possible manner and even provide effective troubleshooting methods.
You can also reach out to Google support if you think that the issues stem from a Google Voice account. Remember, it may be prudent to call customer support especially if you have no idea whatโs going on. There is technical equipment that you might mess up and cause more trouble with your Obi phone.
Final Thoughts
Obiโs Google Voice integration is a great feature that users can take advantage of. It provides a phone number that can be used in conjunction with an Obi account. The Google Voice integration makes it easy for Obi users to make and receive calls from their Obi phones without having to pay for any additional services.
This is especially helpful for Obi users who are trying to cut down on their cell phone bills. But if your Obi phone happens to state no service configured, you have the best tips right here to help arrive at a resolution soon enough.
FAQs
Why do I have no service when I try to log into Obiโs Voice?
The most common reason for this is that you havenโt enabled the Google Voice account for your Obi phone.
How can I enable the Google Voice account for my Obi phone?
To enable the Google Voice account, youโll need to follow these steps:
- Log into your Obi Account, and then navigate to โSettingsโ from the menu on the left side of the screen
- Click โGoogle Voiceโ and select โEnableโ under โGoogle Voice Account.โ Youโll be asked to enter a password for your Google account. Enter a strong password that you are comfortable with, and then click โNext.โ
- If youโve enabled other services before using your Google account, please wait a few minutes while they sync with your Obi account. Once they do, all services will be listed in the menu on the left side of your screen.
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