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Did you just get a new smartphone and after putting in your sim card you get the error message ‘SIM Card is not from Verizon Wireless’?
You are surely not alone. It is discouraging to get a new device and the first thing that comes on is an error message. The one thing that may come to mind is why you’re seeing this.
There are notable reasons behind this issue and it’s ultimately fixable. There is absolutely no reason to worry about not being able to enjoy your service and all the benefits that come along with it. Most errors have quick solutions and this is no exception. Read on for straightforward fixes.
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Why am I seeing the ‘SIM Card is not from Verizon Wireless’ error message?
A couple of users have complained that their phones get flooded with error messages declaring the SIM card is not from Verizon Wireless. Naturally, they want to know what is causing this issue and how they can go about fixing it. There are several possible reasons for this problem;
- Your phone is affected by glitches or bugs.
- Your smartphone is locked and you’re using a SIM card from another carrier.
- Your phone is unlocked to Verizon Wireless but you’re using the wrong APN. As such, the device can’t locate your network.
With that in mind, it’s time to get rid of this message and relish all the perks of the Verizon Wireless network.
How to fix SIM Card is not from Verizon Wireless error
Clearly, many Verizon users seek to get rid of this issue as fast as they can and continue with other activities. If you have been scouring the internet for a solution to to the error message then we have gathered below different ways to fix it in the nick of time.
Contact Verizon Wireless
Before jumping to conclusions or trying anything else, we recommend that you first and foremost contact Verizon Wireless. The carrier provider knows better and will advise you on how to proceed in sorting out the situation. You can either call the customer support team on the official Verizon Wireless phone line or visit one of their local stores.
Oftentimes, carriers have a phone unlocking policy. You will have to check with them to confirm that your device can be unlocked. If it is eligible for unlocking, Verizon will proceed with the process remotely so that you’re able to access its network. With that being said, it may be costly to unlock the phone. Take a bit of time to assess the available options.
Use a third-party website to unlock the mobile device
One of the common problems with getting a new smartphone is that it could be locked to your current carrier service. That’s why people are encouraged to check whether their new devices can actually be unlocked for another network.
If you happen to have a smartphone that is locked to Verizon Wireless, the proper way to resolve the problem is to unlock it. Thankfully, it is very much possible to use a third-party service to unlock the device. You will need an IMEI to unlock the website to complete this process. A good example is IMEIDoctor. Use these steps;
- Visit IMEIDoctor unlock page.
- Find your country on the list as well as the specific device you wish to unlock.
- Key in the IMEI number and select Continue.
- On the next page, complete the payment details.
- Simply wait for the entire process to be complete. You will have to practice some patience as this could take up to 24 hours depending on the carrier and payment method used.
Change APN settings
An incorrect APN is another common factor behind the appearance of the SIM Card is not from Verizon Wireless error. This is a hint that your phone is having difficulties connecting to the Verizon network. To resolve it in due time, you’ll need to change the APN settings. Check below for instructions;
- Navigate to the Settings.
- Tap on Network & Connectivity > SIM card or Mobile Data > Access Point Names.
- Now key in the APN details of your carrier service and tap Save.
Reset your smartphone
When an error consistently keeps popping up no matter what you do, it helps to reset your device and start on a clean slate. That said, this method only works for already unlocked phones.
This means the device should have been unlocked when you bought it. Also, back up any important data stored on the device. The reset process basically wipes out everything on the phone.
To erase everything from the smartphone, go to settings and select Systems. From there find an option that says Factory reset or Reset all data.
Force Stop Activation Agent
If you wish to eliminate this situation as fast as possible, it may help to force-stop the activation agent. This should ensure you’re no longer receiving such notifications from your Verizon Wireless service. Here is how to do it;
- Find your way to the Settings section.
- Tap on Applications and Programs > Application Manager.
- Next, navigate to the Running section and deactivate Verizon software.
- Now restart the smartphone. From now onwards, you will not be receiving such notifications on your device.
Final Thoughts
Verizon Wireless is one of the many reputable carrier services in the United States. As such, it comes as a shock when a problem occurs and people don’t know the right ways to resolve it. Luckily, we have outlined in great detail the various methods to use when faced with the SIM Card is not from Verizon Wireless issue. With just a few precise steps, you will be back up and running without the pesky error notifications.
FAQs
How can I get my Verizon SIM Card?
Stop by at the local Verizon stores to acquire a new SIM Card or get a replacement for a lost one. You can also order Verizon SIM cards online using your Verizon account and have them delivered to your home address.
Why does my phone say SIM Card is not from Verizon?
There is a possibility that your phone is locked and therefore cannot use the Verizon network.
