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If youโre asking why is your Vtext Com not working properly, then read on. Verizon has been doing really well in terms of being a top-notch network carrier. The customers are spoilt for choice when it comes to plans and packages that will meet their distinct needs. Among Verizonโs high-end services is the private messaging feature famously referred to as Vtext.
Through Vtext, users can send and receive text messages from email. In addition, this feature comes with security measures put in place to ensure that the messages sent and received are in no way compromised. As such, itโs quite exasperating when Vtext.com is not working.
While technology is not without its flaws, many people rely on the service and have a hard time dealing with this problem. If you are one of them, donโt worry as we are going to show you how to fix the Vtext.com not working issue.
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How to fix Vtext.com not working
If Vtext has stopped working, there is no need to pull your hair out over the issue. We understand that every problem often has a cause and solution for it. For that reason, we have put together a very simple guide that will take you through the details of resolving this glitch.
Refresh your browser
How often do you actually remember to refresh your browser? If you are like most, the answer would be not very often. And that is why you need to refresh your browser as soon as you have noticed that Vtext.com is not working.
People donโt realize that web browsers tend to get clogged with all kinds of data or cache and this can often cause issues to arise. The process of refreshing will help clear out the cache of your browser and this will go a long way in ensuring that you have a smooth experience.
Check message volume
If you notice that the Vtext service is misbehaving and unavailable, check on the message volume. This really means Vtext doesnโt work quite well with large message volumes.
If you are sending a large number of messages, it might be time to upgrade your plan.
For most people, they will find that Vtext works just fine. It is only the rare instances that they come across this issue because they tried to send or receive too many messages at once. In case this is the reason, try another more accommodating feature like enterprise message.
Vtext.com server issues
The best server connection is mandatory for the Vtext service to run smoothly and without any issues enabling users to send and receive their text messages.
Firstly, the Vtext server might be down for maintenance. This can be the case when the Vtext service is undergoing a major system upgrade.
If thatโs the case, it will be impossible to send and receive any messages with Vtext.com. To confirm whether the service is down or not, find its forum or social media support pages and post an inquiry.
Once itโs confirmed, wait for the servers to go up again and get back to business.
Reset your phone
Sometimes youโre unable to use the Vtext app because your phone is not responding. This is usually the case when your device has locked the app, which is not a good thing. The only workable solution would be to reset the phone and allow it a fresh start. Start with switching off the phone.
Once itโs completely shut down, press and hold at the same time the volume down and power button. This will start the device into recovery mode. Once youโve reached the recovery mode, select wipe data and factory reset.
This will completely erase all the data from your device. After that, install the Vtext app once again and the problem will surely be gone.
Disable Firewall or anti-virus
Security software is critically important because it is able to protect you from many malicious attacks and malware. That said, it can also cause issues with services such as Vtext.com.
Itโs likely that your firewall has automatically blocked Vtext.com and thatโs why youโre unable to use it. You can choose to temporarily disable the firewall so that you can check whether Vtext.com is working or not.
If it suddenly starts sending messages, consider adding Vtext.com to the list of trusted sites on your device to allow its optimum functioning.
Switch on SMS settings
This is an alternative for when Vtext is constantly stopping. Go to your phone settings and enable or toggle on the Send as SMS feature. With this, you can always send and receive your messages regardless of whether Vtext is working fine or not.
Contact Customer support
There is a time when the problem is beyond what you can do and thatโs when you can contact customer support. Vtext has a dedicated customer support team that is always available to help. They will be able to monitor your network and discover where the issue is coming from particularly.
Also, theyโll provide fixes that will hopefully get rid of the Vtext app issues.
Conclusion
There are a lot of factors that can cause Vtext.com to stop working, some of which are out of your control. However, there are ways to fix the problem so that you can continue using Vtext.com as usual.
All you have to do is to try out the methods above and youโll be able to access your Vtext.com messages once again. Remember, if you are having a difficult time just make a phone call to customer support and they will be willing to assist in whichever way they can.
FAQs
Does Verizon still use Vtext?
Vtext is a popular text messaging service for Verizon customers. While itโs prone to occasional issues, it is still available to use for anyone with a digital phone and calling plan.
How do I use Vtext?
Whenever you are composing a new email to send to one of your contacts, the phone number of the recipient should appear as the email address with @Vtext.com added at the end of it. For instance, [email protected].
How do I stop Vtext spam?
When you are receiving unwanted messages from Vtext, you can easily block the number or contact. You can do it from your contacts list or in your Vtext settings.
