Xfinity.com Self Install Guide – Updated 2024

If you are not tech-savvy but currently considering xfinity.com self install, this guide will be helpful. The process of self-installation on Xfinity is a straightforward procedure.

With self-installation, you will be able to install Xfinity at your convenience without necessarily seeking assistance from any technician.

Xfinity has a self-installation kit that comprises all the needed items to successfully set up your device. These items will be delivered to you in a single shipment.

Once your home is already wired, the process will no longer be complicated, so you’re welcome to try it out.

Xfinity self-installation kit

When you have finally settled within yourself that you want to self-install, the next step will be to place an order and the kits will be shipped to the given address or a nearby service center. To do this, you need to reach out to Xfinity customer service.

The kit comprises;

1. An envelope that has bears the Xfinity Customer details
2. Agreement and Privacy Notice for Services (Residential)
3. Started guide
4. An xFi wireless gateway router/modem
5. An Ethernet cable
6. A coaxial cable
7. A power cord.

Xfinity Installation Guide

Xfinity has made its installation process to be simple and not complicated. With the help of this handy guide, you will be able to start using the Xfinity internet service within a short period of setting it up. To get started, it is advisable to first confirm if there is an Xfinity service within your jurisdiction. If the service is available, then you can commence installing the equipment yourself. Others are as follows;

1. Confirm if the Xfinity Self-Install Kit has all the items

Before you commence your activation and connecting of your devices, it is important to confirm if all the items are complete. This is because Xfinity provides different self-installation kits for Xfinity Home, Xfinity TV, Xfinity Internet, and Xfinity Voice.

As stated above, the Xfinity Self-Install Kit should have the following;

1. Starter guide
2. xFi Wireless Gateway (this can either be used for modem or router)
3. A power cord
4. An Ethernet cable
5. A coax cable
6. Privacy Notice for Xfinity customers.

If everything is in place, then you can start to activate your Xfinity. In a situation where an item is missing, you can reach out to Xfinity to arrange how the item will be sent to you.

2. Activating your Xfinity devices, with Xfinity xFi App

You can get your Xfinity internet activated using the xFi Gateway. You just need to download the Xfinity xFi app, then sign in using your Xfinity credentials.

A popup will appear on your screen asking if you want to activate Xfinity. For some reason, if the pop-up did not appear, at the top left of the app, select overview >>> account.

Navigate to devices tap, select activate xFi Gateway or Modem. When you are done with this, you have completed the internet section of your setup.

3. Using your router

First, you need to set up your modem at a central place in your home. This will enable your device to easily connect no matter where you are around your home. Proceed and plug your modem into a power outlet, then switch it on. It is advisable to allow it to warm up for at least 10 minutes before you do any other thing.

Next set up the internet connection to enable you to activate your modem. At this point, you need to search for the network’s name and its passwords on the body of the modem. Then with this password, you will be able to connect your device to Wi-Fi. When this is done, proceed and activate your modem online.

4. Activating your modem online (if you are yet to do it on the app)

In the absence of the Xfinity app, you can still activate the Xfinity internet online. You can also apply this when activating Xfinity TV. To start, switch on your equipment and navigate to Xfinity.com/activate. There will be step-by-step instructions on how to activate a device.

If you get stuck at some point, Xfinity has provided some helpful videos on its website. With this, it will be easier to clarify any confusion but that will depend on if you currently have Xfinity xFi Gateway or plan to use your router.

5. Establish a connection between your devices and the network

This part is not difficult. What you need to do is to connect your home device to the network. Navigate to the Wi-Fi, select the Network that belongs to you and enter the password. If you have already changed your password when your device was activated, type in the new one.

6. Test if the connection is successful

Now that you have completed these set-up procedures, it is advisable to confirm if everything is functioning properly. This might be the last step, but this is an important step you do not need to overlook. For some reason if you encounter any trouble with the connection, try the following;

1. Confirm if all the cables are plugged properly both at the back of your router or to the wall.
2. Also, confirm if the power outlets are used to function properly. You can try the device in another outlet.
3. Ensure you activate all your devices. If you have already tried this and still didn’t understand the procedure, you can reach out to Xfinity. Someone will be assigned to help you activate your device.

In Conclusion

Xfinity self-installation is less expensive. It will cost you about $90 to engage a technician whereas the cost of self-install it’s just the shipping fee of the kit. In a situation where you moved to a home that is yet to be wired for Xfinity, you have no option but to engage a professional to help you with the installation.

Frequently asked questions

What is the duration before I receive my Xfinity kit for self-installation?

It will take about five days before you can receive your shipped items i.e. if it’s standard shipping. However, for expedited shipping, it lasts for two days. Once you receive these items, you can either use the app, on your TV or better still activate it online.

How easy is it to install Comcast Xfinity?

You’ll likely spend about 30mins or more to complete the installation of your Xfinity service. What is required of you is to connect the coaxial cable from the wall to the Xfinity modem or cable TV box depending on the one you’re using. The next step is to connect your cable box directly to your TV and then your modem to the router.

Is it possible to successfully activate the Xfinity service on my own?

Yes, it’s possible. This can be done using an eligible Xfinity app. You can check the My Device information website to confirm if the device has already been approved to make use of Xfinity services.

In the absence of an app, can I still activate the Comcast modem?

The activation procedure can also be done online if for any reason you can’t access the app. The same thing is applicable if you want to activate the Xfinity TV. Simply switch ON your equipment, then navigate to Xfinity.com/activate

Must I wait for 48 hours just to activate Xfinity prepaid?

If you made your purchase from a retail store, you need to wait for 48 hours before you can commence activation at my.xfinityprepaid.com. For those that made their purchase online, can you proceed to visit my.xfinityprepaid.com and commence your activation.