Xfinity remote volume not working will be the main question answered in this article. Have you ever tried to watch Netflix or Hulu on your Xfinity TV box and the sound doesn’t work?
The problem is that the remote control isn’t compatible with these streaming services which can be remedied in this article.
Netflix has over 130 million subscribers worldwide. Hulu is another popular service with over 20 million subscribers and without volume control it makes it impossible to enjoy either of these services.
Unfortunately, they don’t work well with the Xfinity remote control. In both cases, the Xfinity remote volume button can fail to work. In this regard, there are several things you can do to correct this mistake. But before that, let’s understand the reasons why you are experiencing this issue.
Table of Contents
Why my Xfinity remote volume is not working?
The first reason for this problem could be that your Xfinity remote control is damaged. It happens quite often when people use their remotes as toys. They throw them around in anger or just drop them on the floor.
This will eventually damage the buttons on the remote. So if you find that your remote doesn’t work anymore, then replace it immediately. You can get one from Amazon at a very low cost.
Another reason for this problem is that the remote is incompatible with the device. For example, if you have an Apple TV connected to your TV, then the remote won’t work. The same goes for Roku devices.
If you connect any other media player like Chromecast or Firestick, then it won’t work either.
How to fix the problem?
If you still want to try fixing the problem yourself, then follow the steps below:
- First, remove the batteries from the remote.
- Next, press and hold down the power button until the remote shuts off completely.
- Then, press and release the power button again.
- Finally, insert the batteries back into the remote.
- Now, plug your device into the HDMI port of the TV.
- After that, turn on the TV and wait for a few seconds.
- Once the TV boots up, open the app store on your phone and search for “Xfinity Remote Control App”
- Install the app and launch it.
- Connect the remote to the app via Bluetooth.
- Wait for a few minutes and check if the remote works now.
Check whether the remote is damaged
If the above method does not help, then you should consider replacing the remote. This way, you will avoid spending more money on repairing it.
Fixing the problem manually is really easy. However, it requires some technical knowledge. If you are interested in doing so, then you may refer to the following article.
Unpair and Pair Your Remote Again
The other solution is to unpair and pair the remote again. This is one of the best methods of solving problems related to remote controls. Remotes are usually paired automatically by default.
However, sometimes, you need to unpair the remote and pair it again to solve some of its issues. That’s where the problem arises. Unpairing the Xfinity remote is easy using these steps:
- Hold the Setup Button and wait until the light turns green
- Now enter 9-8-1 and give it time for the light to flick twice
- The remote will now have unpaired successfully
Pair the Remote
To pair the remote back, follow the steps below:
- The Xfinity remote does not have the setup button. It has them in the shape of Triangle, square, Circle and Diamond representing A, B, C, D respectively.
- In this case, hold down the A and D buttons and wait for the light to turn green.
- Now enter 9-8-1 in that order similar to the method above.
Give it time for the light to blink blue and now your remote is paired. This method might work with a couple of issues. If it doesn’t work for this, then you are supposed to continue to the next method.
Check for Signal Obstructions
This is another common issue faced by users. Some remotes don’t receive signals due to interference caused by other electronic devices. To check whether there is any signal obstruction, follow the steps below
To do this, make sure you are close to the TV and try to test the remote. If the volume up and down commands work, then there are chances that this is caused majorly by signal obstructions.
Remove all the obstructions and it might start working.
Repairing the Remote
There are several ways to repair the remote. The first thing you can do is replace the batteries. If that doesn’t work, then you can try resetting the remote. Resetting the remote means removing the batteries from the remote and inserting them again.
If that doesn’t work either, then you can try connecting the remote to the computer. You can use an external USB receiver or a wireless dongle to connect the remote to the computer and see whether it starts working.
However, if none of the above methods work, then you should contact the customer service team at Comcast. They will be able to assist you further.
FAQs
How do I get my Xfinity remote to work?
If you are facing issues while pairing or unpairing the remote, then you should call the customer care team. They will be able to provide you with the necessary instructions.
What happens when I press the wrong button on the remote?
You might accidentally press the wrong button on your remote. When this happens, you should immediately stop pressing the button and move away from the remote. Pressing the wrong button may cause damage to your device.
Can I change the channel on my TV without using the remote control?
Yes! You can easily change channels on your TV using the remote control. All you need to do is press the appropriate number on the remote. For instance, if you want to go to channel 4, then you would press 4.
Conclusion
So, these were some of the most commonly asked questions about Xfinity remote among the many things that can go wrong with these controllers, but if the Xfinity remote volume is not working then these effective fixes shown in this article will get you out of a jam. We hope we answered all your queries.
