Xfinity Remote Won’t Change Channels – Super Easy Fix Guide

You’ve tried every trick in the book to get your Xfinity remote to change channels, but nothing seems to work. What should you do next?

If you’re having trouble changing channels using your Xfinity remote, you might want to check out our guide on how to solve this issue.

There are several reasons why your Xfinity remote won’t change channels. The most common reason is that the remote is damaged.

The other reason is that your remote is not set up or is not set up to work with the device. If you have a new Xfinity remote and it’s not working, then it could be because of a few things;

1. The batteries aren’t charged enough for the remote to work properly.
2. Your remote isn’t paired correctly. This can happen if you bought a used remote from someone else or if you accidentally lost the pairing code.
3. The remote is damaged.

Xfinity remote won’t change channels: Solution

There are many possible solutions if your remote won’t change channels. Here are some of them;

1. Check the batteries

The first thing you need to do is make sure the batteries are fully charged. If they are still dead, you’ll need to replace them.

2. Check whether the remote is damaged

Next, you’ll need to see if the remote itself is damaged. If so, you’ll need to buy a replacement. In most cases, if the remote is damaged, it won’t flash red light after hitting a button. In that case, you will be expected to replace the remote. 

3. Reset Xfinity Remote

One of the most effective methods of solving the issue with Xfinity is to reset the remote. Resetting the remote will allow you to eliminate all the issues and pair the remote back as new. However, before you get to this extent, you must check whether the remote batteries are working perfectly. 

To check whether the batteries are working, press a few buttons and check whether the LED light is flashing.

If not, you might consider another solution probably because the remote is damaged or the batteries are dead.

You should consider replacing the batteries. If this cannot work, then you might consider checking if the remote Is damaged.

For those that have decided that resetting the remote is the only option, you must be willing to follow the steps explained below.

But before that, we must note that there are different Xfinity remote models including XR1, XR2, XR5, XR11, and XR15. This is clear that the first step for resetting the remote is to identify the model of the remote you have.

Though for most models, the process is the same. In most cases, the XR11, XR5, and XR2 have a similar reset process.

Locate the setup Button on your remote. This can vary from one location to the other depending on the remote type. Luckily, it shows up as ‘Setup’ in all models

While looking at the setup Button, you should hold down the setup Button. You should hold down the button until the LED light flashes green two times. This clearly shows that you are successfully trying remote reset. Release the button once the button flashes green.

After this, you are supposed to enter the code 9-8-1 as you look at the LED light. If the remote flashes green two times, you have successfully performed Xfinity remote reset.

Immediately after that, you will have to pair the remote back. You should follow the same process you did when you purchased the remote to pair it back.

Xfinity Remote Red Light: What to Do?

If the remote doesn’t turn red, you may want to try these fixes;

1. Batteries

The first thing you need to do if the remote does not turn red is to replace the batteries. If the remote has been used for a long time, the batteries have likely died. So, you’ll need to purchase new ones.

2. Try another Channel

There could be an issue with the channel settings. To resolve the problem, you need to go through the following steps;

1. Select the desired channel.
2. Press OK.
3. You should now see the channel name displayed on the screen.

3. Check the Settings

There could also be an issue with the settings. To resolve the issue, you need to go through the following steps;

1. Go to the Setup menu.
2. Scroll down to the bottom of the page.
3. Look for the ‘Settings’ tab.
4. Click on the ‘Settings’ tab on the remote.
5. Click on the ‘Channel’ tab.
6. Choose the channel you wish to use.
7. Click Save.

4. Reset the Remote

If the remote still won’t turn red, you should reset the remote. The procedure is very simple. Just follow the steps mentioned above.

FAQs

How to Reset my Xfinity Remote?

For most models, the process remains the same. However, some models require a little bit more effort than others. Below are the steps you need to take for each remote.

XR1/XR2/XR5/XR11/XR15 – Press and Hold the Setup Button for about 5 seconds. Then release the button. While holding the button, the remote should flash green twice. Once the remote flashes green, release the button.

Why is my Xfinity remote not working?

It might be because of any of the following reasons;

• Your remote is out of warranty.
• The remote is damaged or defective.
• The remote is misconfigured.
• The remote is incompatible with your TV.
• The remote is lost.
• The remote is being blocked by another device.
• The remote is paired incorrectly.
• The remote is not powered on.
• The remote is too old.

What happens if I don’t reset my Xfinity remote?

When you don’t reset the remote, there are chances that the remote stops functioning properly. It may even stop responding to commands. In such cases, you need to contact the customer service team. They will help you troubleshoot the issue.

Conclusion

So, in conclusion, we hope that the article was helpful. We tried our best to provide all the information regarding how to reset your Xfinity remote. Hopefully, you can find the solution here.