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If youโre asking why your Xfinity XR2 remote not working, quickly read on to find the solution. If you are using Xfinity XR2 remote and itโs not working well or the buttons are not responding as expected, it can be extraordinarily frustrating. For that reason, we have compiled a step-by-step guide to this issue and how you can easily fix it.
If youโre having trouble with your Xfinity XR 2 Remote, here is a quick guide on how to troubleshoot your problem. But before that, what is Xfinity XR2 remote and what makes Xfinity XR2 remote fail to work?
Table of Contents
Xfinity XR2 Overview
The Xfinity XR series of remotes are designed for use with Comcast X1 boxes. The XR2 remote has been redesigned from the ground up with new features and improved functionality. It also includes an updated user interface which is easier to navigate than previous versions.
What Makes Xfinity XR Remote Not Working?
There are several reasons why Xfinity XR remote might not be working properly. Here are some of them:
- Your Xfinity XR remotes are out of warranty. You should first try to contact the Comcast support team in order to get a replacement.
- There could be a hardware failure. In such case, you need to replace the faulty component.
- Some third-party software may be interfering with the functioning of your Xfinity XR2 remote. This can be caused by malware infection or spyware. To resolve this issue, you need to remove any malicious programs from your computer.
The first thing to check is whether the remote itself is faulty or if there is something wrong with your home network. To do so, try connecting the remote directly to your TV via an HDMI cable. If the remote works fine in this scenario, then the problem lies elsewhere.
Next, make sure that the device has power by checking the batteries. If the remote still doesnโt work, then it could be due to a software glitch.ย
Reset the Xfinity Remote
If none of these solutions work for you, then resetting the Xfinity remote will help you get back up and running again. This means that you need to press the power button on the remote and hold it down until the light turns off. After doing so, wait for about 10 seconds and then release the button. You should now see the Xfinity logo appear on the screen.
How do I reset the XR2 remote?
Press and hold the setup button. Continue holding until the light turns green. The remote will be reset. Release the Setup button when the light turns green. Wait for about 5 seconds. Press and hold the Power button until the light turns red. Release the Power button when the light turns red.ย
Put it in the setup mode
If the reset process cannot help you, you need to put the Xfinity XR into setup mode. To do so, press the menu button on the remote and select Setup Mode. A message will pop up asking you to enter the PIN code. Enter the correct code and hit OK. Now the remote will go back to normal operation.
Check whether the remote is powered on
You also have to make sure that the remote is powered on. If the remote is not powered on, it might not work as needed. Check whether the light on the remote is active. Thatโs how you can know when the remote is on.ย
Try replacing the batteries
In case the remote is not powered but still wonโt work, it might be because the batteries are dead. Replace the batteries and try again.
Check for any obstructions
Another reason why Xfinity Xr remote might not work is that there might be something blocking its signal. Make sure that there arenโt any objects between the box and the remote. Also, ensure that the remote is placed at least 1 meter away from the television set.
Restart the Xfinity Xr remote
Finally, restarting the remote will sometimes solve problems. Press the Menu button on the remote and choose Restart. Wait for the remote to reboot and then try using it again.
FAQs
Why is my device not responding to Remote?
There are several reasons why the TV might not be with the remote. First, make sure that the remote isnโt blocked by anything. Second, make sure that the battery is charged. Third, make sure that the receiver is plugged in. Fourth, make sure that the connection is good.
Why did my Xfinity XR2 remote not work?
The most common reason why the Xfinity XR2 remote does not work is that the remote is out of range. Try moving the remote closer to the TV. Another possibility is that the remote is defective. In such cases, youโll need to contact your service provider or retailer.
How do I resolve Xfinity XR2 not working?
The first solution is to make sure that the remote is within the range, secondly, check and replace the battery. Another thing is that you can restart or reset the remote.ย
Conclusion
If your Xfinity XR2 remote is not working, there are many possible reasons. It could be a problem with the remote itself. Or, it could be an issue with the batteries. Therefore, you should try different methods that we have already discussed above.ย
