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Bright House Internet Review

Bright House Internet Review

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Are you looking for a reliable internet provider that lives up to its promise of delivering unparalleled internet services? Then look no further than Bright House Internet.

Established in 2003, Bright House Internet has become a household name in the internet space and that’s because of their impeccable services. Delivering their incredible services to over 2.5 million homes in the United States, Bright House Internet is prepped to give other internet service providers a run for their money.

Besides the company’s fantastic internet services, Bright House also offers home security, TV and phone services. So if you love their internet services, you’ll also find their phone, TV and home security services worth giving a try.

The icing on the cake is that unlike other internet service providers that require their customers to sign a contract before they start enjoying their services, Bright House offers a no-contract internet service solution. This makes them an excellent option for people who don’t want to go through the hassles that come with agreeing to a contract.

In addition to the company’s reliable internet services, Bright House Internet offers great customer service options, so you can always reach out to them for complaints and queries.

Read on to find out more exclusive information about Bright House Internet and why they are a must-have.

Availability

While Bright House Internet offers amazing internet services you’ll love, their limited availability means that not everyone can jump on their impeccable internet service. As things stand, Bright House internet is only available in five states, including Indiana, Alabama, Florida, California and Michigan.

But despite the companies limited coverage, it is still able to cater to the internet service of over 2.5 million customers. This is a great feet, especially considering that their services are only available in 5 states.

That said, if you find yourself in any of the states earlier mentioned, you’ll be more than happy to give Bright House Internet Services a try.

Pros

If what you’re looking for is a reliable internet service that put you first, then now is the perfect time to give Bright House Internet services a try. Designed with you in mind, Bright House offers one of the fastest internet services the industry has seen.

Compared to other internet services, Bright House Internet packs a lot of amazing perks you don’t want to miss out on. Here, check out some of the company’s impeccable selling point.

  • Offers a no-contract internet service solution
  • Truly unlimited broadband service
  • No price hikes
  • Easy to set up a wireless router

Cons

Although Bright House Internet services offer some of the best internet services you’ll ever come across, the company has some few shortcomings you should know before signing up for their services. Stay with us as we take you through some of the company’s letdowns:

  • Limited coverage
  • Charges extra for activation
  • Higher than average charges

Bundled services

One of the upsides of doing business with Bright House is that you can pair other services with the company’s impeccable internet solutions and unlock mouthwatering deals you don’t want to miss out on.

If you have ever wanted an all-inclusive service that caters to your TV, internet, phone and home security needs, now is an exciting time to jump on the train. The cool part is that bundling all these services together will get you a better deal that drives your overall monthly bills down. Cool right? We thought so too.

Imagine paying $99.97 to bundle TV, internet and phone services? Well, Bright House Internet Service offers you this and much more.

Installation process

Setting up Bright House Internet isn’t all that complicated and depending on what you want, you can either opt for the company’s professional installation option or choose to do it yourself to save cost.

For professional installation, the company charges a one-time installation fee of $49.99. With this option, the company sends a professional to your home or office to set up your service.

While Bright House professional installation fee may come off as too pricey, you’ll find out soon enough that it is actually reasonably priced, especially when you compare it to what is charged by other internet service providers.

On the flip side, you can avoid the extra installation charges by installing it yourself. Simply opt for the company’s self-installation kit and you can have your internet services running within a few hours.

We love the fact that the self-installation process for setting up your Bright House Internet services is pretty simple, so we would recommend people looking to save more on their internet services with Bright House to take this route.

The Bright House merger

Until 2016, Bright House was exclusively owned and run by the company. But all that has now changed as the company was merged with Charter Communications in 2016 under the auspices of Spectrum. So if you’re looking to enjoy the company’s impeccable internet services, you’ll have to sign up for Spectrum Internet.

Bright house internet plans

Since the company’s merger with Charter Spectrum in 2016, Bright House Internet has undergone a series of rebranding to what it is today. To subscribe to any of the company’s fantastic internet plans, you’ll have to sign up for Spectrum as that’s the new name the company has taken on. That said, Spectrum offers some of the best internet services you’ll come across in the internet space. Stay with us as we take you through some of the company’s exciting internet deals:

Spectrum Internet

This amazing deal is one you wouldn’t want to miss out on. We love the fact that the pricing is fair especially when compared to what is charged by other internet service providers. If what you want is a high-speed internet service with 60 Mbps, you’ll be hard picked to find any better than this incredible internet plan.

And you know what, you don’t have to dig too deep into your savings to sign up to this internet plan as it only costs $44.99 per month to get hooked.

The only caveat with this package is that you’ll have to agree to a 12-month contract. So if you have a problem with signing contracts, this isn’t the plan for you.

Bright House Business Internet plan

For businesses whose services greatly rely on heavy internet plans, you’ll find Bright House Business internet plan worth giving a shot. With this package, you’re guaranteed to enjoy high-speed internet services that make your job smooth and easy.

And just like other Bright House internet plans, this superb business internet plan from Bright House is affordable, so you wouldn’t have to rob the bank to sign up for this plan.

For a start, Bright House Business internet plan offers high-speed internet with download speed as high as 100 Mbps. And you know what, it only cost $99.99 per month to get hooked to this plan.

How fast is Bright House internet?

Bright House internet has earned its place as one of the best internet providers out there. Compared to other providers in this industry, Bright House Internet can go head to head with the best out there. From performance to speed and more, Bright House offers some amazing perks that make them a must-have.

Depending on which of the company’s package you opt for, you’ll be able to enjoy high-speed internet between 60 Mbps and 100 Mbps. The icing on the cake is that these high-speed internet options support everything from gaming to streaming to downloading of large files and more.

Bonus features

Like we earlier mentioned, Bright House internet offers lots of exciting perks you don’t want to miss out on. These incredible features make Bright House Internet complete and a must-have for anyone looking for something different.

Although these fantastic features vary from one package to the next, they provide a lot of value to customers. Here, check out some of the incredible bonus offers waiting for you on Bright House Internet:

  • Enjoy unlimited access to thousands of hot spots you can connect to without any hassle.
  • Enjoy optimum protection from virus with McAfee anti-virus
  • Seamless support for tons of devices
  • Extra email account with additional storage
  • Advanced bandwidth for hassle-free streaming

Bright House Internet extra charges

Without mincing words, Bright House Internet offers one of the cheapest internet plans the industry has seen, especially if you compare them to other internet service providers on the market. But guess what, there are some extra charges you should keep in mind when signing up to their services.

Installation fee

Besides the company internet plans, the company charges a one-time professional installation fee of $49.99. However, if you’re looking to cut cost, you can opt for the company’s self-installation kit that cost $9.99. Add this fee to your preferred plan pricing and your monthly internet bills will go through the roof.

Activation fee

In addition to installation fee, Bright House internet charges a one-time activation fee of $10. Hopefully, this isn’t too much to pay for the company’s fantastic internet service.

Bright House internet customer service

Bright House Internet may not have one of the best customer services in the internet space, but guess what, the company isn’t doing too badly as their customer service team are always available round the clock to answer your queries and complaint. We agree that the company can do better, but for now, they are on the right track and we’re are sure they are working to improve on their services.

What other customers are saying

It’s not enough to show you all the exciting perks waiting for you on Bright House internet, we want to take things further by showing you what other customers are saying about the company. Hopefully, this will help you make an informed decision when shopping for the best internet service provider.

Paul, Orange County, Florida

I’ve been using Bright House Internet even before the company was merged with Charter Spectrum. I’ve been enjoying their services all the while. Except for occasional outage which happens a few times a year, their internet services is relatively good. I love their download speed. That said, I think they can do better with their customer service.

Also, I recently found out that I was paying for 100 Mbps but I was only getting 50 Mbps, reached out to their customer service team and this was sorted out quickly.

Kimberly, Michigan

I’ll say that we didn’t really kick off on the right foot with Bright House Internet and that was because it took them hours to confirm my order. Even after calling them, they weren’t able to fix my issue. It was annoying, to say the least.

Thankfully, I called a few days later and was connected to another service rep who was knowledgeable and knew exactly what to do. I loved her calmness and willingness to listen to my complaints. Guess what, it only took her 14 minutes to have my issues sorted out.

Since then, I’ve been enjoying their internet service non-stop.

Tamara, California

I’ve always wanted an internet service provider that is transparent with their dealings, so I was fortunate to learn about the company from my cousin in Florida. Since signing up to their internet services, I have enjoyed streaming my favourite movies and shows on Netflix. Before now, the company I was previously using had serious lagging issues, so its a joy to watch my favourite shows these days without buffering.

Frequently asked questions

How much does Bright House internet cost?

Depending on which of their packages you opt for, you’ll either pay $49.99 or $99.99 per month.

Does Bright House have data caps?

Unlike other companies, Bright House doesn’t have data caps, so you don’t have to worry about extra costs.

How fast is Bright House internet?

Well, it depends on which package you’re subscribed to. For now, the company offers high-speed internet services with either 60 Mbps or 100 Mbps.

Conclusion

Bright House Internet offers one of the best internet services we have come across. And since its merger with Charter Communication in 2016, the company has upped its game, little wonder why they are loved by over 2.5 million customers. With high download speed and affordable pricing, you’ll not be disappointed to give the company a try.

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Jill Burns
Jill Burns
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My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
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Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
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If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you
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