For those asking why DirecTVs App for YouTube is missing. Recently many DirecTV users have been reporting back to us that the YouTube app has completely disappeared. If you are reading this guide then you were likely affected by this, but thankfully we have a solution.
This guide will be showing you how you can get your Youtube App to reappear on your DirecTV box. So without further due.
Table of Contents
Reasons why YouTube is Missing from DirectTV?
The major reason why YouTube suddenly got missing from your DirecTV is because of the contract disagreement between them and AT&T, Google, DirecTV’s parent company, and YouTube. For some time, they have been unable to reach an agreement as regards the distribution of YouTube on DirecTV receivers.
Thus, this has resulted in the disappearance of YouTube on DirecTV.
How to fix YouTube missing on DirecTV?
Confirm the availability of YouTube on DirecTV
The first measure of rectifying this is to confirm is YouTube is part of DirecTV. If for some reason it’s not available, then you need to reach out to DirecTV and request them to add YouTube to your receiver.
This seems a little time-consuming but trusts us to say that this is probably the easiest way.
Confirm the reliability of your Network Connections
If you have the Youtube icon but it’s not connecting then proceed by confirming the status of your internet connection. Ensure that the network is properly connected as well as all the cables. Remember that the router needs to be configured with the most recent firmware.
Update your YouTube App
An obsolete YouTube app is also another possible cause. Ensure the latest YouTube version is installed on the device being used. To set this up, navigate to the app store, then search for YouTube it should prompt you to update the app and it should take less than a minute to download and install.
Restart your DirecTV receiver
Once YouTube has been updated it’s always a good idea to restart the DirecTV box, follow this mini guide below on how to do that.
- Switch off the power from the DirecTV receiver
- Allow up to 10 seconds before powering it back on again.
- Allow it to fully restart
- Check the Youtube app to see if its running.
Erase the Cache on DirecTV Box
Once you notice that the YouTube channel is missing, you can clear the cache as well as the data file of the installed YouTube app.
- Go to the settings of your device.
- Locate the app data file
- Search for YouTube app
- Go to storage, tap on clear cache >>>> clear data buttons.
Reinstall YouTube App
If you have made it this far and you are still having issues with your Youtube app then this is final step to try before calling DirecTV customer support.
Uninstall and reinstall the YouTube app:
- Uninstall the Youtube App
- Depending on your DirecTV box then navigate to the app store.
- In the search bar, type YouTube and search.
- Tap and install the official Youtube app file.
- After it successfully installs
- Open the app and follow the prompts
In Conclusion
You are now aware that what causes the disappearance of the YouTube app from your DirecTV. Luckily, this can be resolved by adopting the methods outlined in this write-up such as checking if YouTube is available on DirecTV, inspecting the network connections, updating the YouTube app, restarting your DirecTV, clearing the cache and data of the YouTube app, and reinstalling the YouTube app again. By following these steps, the YouTube app missing on your DirecTV will be resolved.
Frequently asked questions
Why did YouTube app suddenly go missing from the DirecTV menu?
It may have been that YouTube is not installed. Try updating your receiver. Or better still re-install the app.
How can I get YouTube back on my DirecTV receiver?
You can get YouTube back on your DirecTV receiver by making sure the YouTube app is installed on the receiver, updating the receiver if needed, or re-installing the YouTube app.
How can I install the YouTube app on my DirecTV receiver?
To install the YouTube app on your DirecTV receiver, you will need to go to the App Store on your receiver, search for the YouTube app, download it, and then follow the on-screen instructions to install it.
Will I need to pay for the YouTube app?
The YouTube app is free to download, so you will not need to pay for it.
How can I find out if my DirecTV receiver is compatible with the YouTube app?
On the remote, press MENU. Tap on Settings >>> Info. Then test to see confirm the receiver info.
