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Why are my calls not going through you may be asking, then you have come to the right place because we have a quick and to-the-point explanation and how you can fix it now. Verizon is the most popular mobile network provider in the United States. Currently, Verizon serves 143 million subscribers across the US.
Verizon is known for its reliability, affordable rates and swift customer service. However, it is very common for users to experience Verizon call issues. In this post, we will explore everything from the different reasons why Verizon calls are not going through and possible solutions.
With such a big coverage there are bound to be technical issues, and this is how you can fix this now.
Table of Contents
Possible reasons why Verizon calls are not going through
Network Congestion
Network congestion is one of the biggest reasons why Verizon calls are not going through. Network congestion can happen when the Verizon network is experiencing high traffic.
This is probably because there are too many Verizon users attempting to use the network at the same time. In most cases, it can cause dropped calls or complete Verizon call failure.
Poor Signal Strength
The second reason for Verizon call failure is poor signal strength which is very common in rural areas. It can be caused by damaged Verizon Towers, a long distances from the nearest tower and common distractors such as buildings and mountains.
Network Outages
Verizon just like any other network provider occasionally experiences network outages. These outages can cause Verizon calls to fail.
This is commonly caused by equipment failure, severe weather such as heavy rains, wind, or maintenance work. Luckily, Verizon usually communicates maintenance work in advance and they can equally officially announce any network outages in different areas.
Account Issues
Your Verizon account is a one-stop shop for all Verizon services. In case you have not subscribed to an active package or your Verizon account is suspended for different reasons, you can experience Verizon calls not going through.
Hardware Issues
Your phone issues can as well be blamed for Verizon call failure. This can include anything from a damaged Verizon SIM or a faulty Verizon phone.
Third-Party Apps
Lastly, third-party apps installed on your phone can seriously interfere with your calls. Although this is very uncommon, it can be blamed for Verizon calls not going through.
Verizon Calls not going through: How to fix it?
1. Wait for Network issues to be resolved
As we have already stated, Network congestion can be blamed for this. For that reason, you need to wait and make Verizon calls at a different time of the day.
2. Try moving to an area with better Verizon signals
This is especially the case with Verizon customers using Satellite services in the rural areas. You need to move to a place where the signals are strong. If this doesnโt work for you, try Wi-Fi calling or purchase a signal booster to improve Verizon signals in your home.
3. Wait for network outage to be solved
If this is the cause of Verizon calls not going through, thereโs little you can do. Just wait and the provider will solve outage issues. You are supposed to check with the Verizon website or Customer care to be sure thereโs a known outage in your area.
4. Uninstall 3rd party apps
If you suspect any 3rd party app in your phone is causing this problem, then you can consider uninstalling the app to resolve this problem.
5. Check your Verizon account
You are equally supposed to check your Verizon account and be sure the account is not suspended and you have an active Verizon plan subscribed. If you have any pending bills, make sure theyโre paid on time.
6. Repair hardware issues
If the SIM Card is broken, you will be required to get in touch with the Verizon store for a replacement. If there are any known phone hardware issues that are leading to this problem, you might need to contact a phone expert to repair your phone.
Contact Verizon Customer support
If none of these solutions has helped you resolve the issue with Verizon calls, the last thing to do is to contact Verizon customer support at: 1-800-837-4966.
FAQs
Why wonโt my phone make or receive calls on the Verizon network?
There are a couple of reasons why you are experiencing Verizon call issues. Try checking for outages, network congestion, hardware issues or any 3rd party app causing this problem. If this doesnโt resolve your issue, try reaching out to Verizon customer support.
I can call but I cannot receive calls on Verizon?
You can try resetting your phone, altering call settings on your phone, removing or stopping 3rd party apps or testing the phone in Safe Mode.
Why does my Verizon phone not accept calls?
There are countless reasons why you can experience issues with Verizon calls. There might be outages and disruptions, issues with your account status or even hardware issues with your phone.
In conclusion, these are some of the many reasons why Verizon calls are not going through. If any of these reasons is the suspect, we have listed and explained different methods to resolve the problem and regain the ability to make Verizon calls.
