TL;DR: The AT&T voicemail error code 1035 is a frustrating issue users often experience when theyโre unable to access their voicemail. This error typically pops up when thereโs an issue with network settings or when the carrier settings on your device are outdated.
Scroll down to get a detailed answer
Table of Contents
Understanding the AT&T Voicemail Error Code 1035
To effectively address this error, we first need to understand what it is. The AT&T voicemail error code 1035 usually appears when you are trying to access your voicemail but, for some reason, the connection fails. This can occur due to several reasons:
- Network connectivity issues
- Outdated carrier settings
- Issues with the voicemail setup
- Device-related problems
Note:
Itโs crucial to pinpoint the root cause of the problem to properly address it. Each of the reasons above will require a different solution.Quick Fixes for the Error
Here, I share some quick fixes that you can use to resolve the AT&T voicemail error code 1035:- Reset Network Settings: This will erase all current network settings and bring them back to the original factory settings.
- Update Carrier Settings: Ensure you have the latest carrier settings for your AT&T service. An outdated carrier setup could be the cause of the problem.
- Contact AT&T Customer Support: If the quick fixes donโt work, reach out to AT&T customer support for professional help.
Note:
These quick fixes wonโt delete any of your personal data. However, you may need to re-enter Wi-Fi passwords and other network information.Detailed Steps to Fix the Error
If the quick fixes didnโt work for you, donโt worry. Here are more in-depth steps you can take:Reset Network Settings
- Go to your deviceโs settings.
- Navigate to โGeneralโ settings.
- Scroll down and select โReset.โ
- Choose โReset Network Settings.โ
- Confirm your choice.
Note:
This will erase all your current network settings, including saved Wi-Fi networks and passwords, cellular settings, and VPN and APN settings.Update Carrier Settings
- Connect your device to Wi-Fi or a cellular network.
- Tap โSettings.โ
- Scroll down and tap โGeneral.โ
- Tap โAbout.โ
- If an update is available, youโll see an option to update your carrier settings.
Reach Out to AT&T Support
If all else fails, itโs time to seek help from the professionals.
- Visit AT&Tโs support website.
- Navigate to the โContact Usโ section.
- Choose โWirelessโ as your service type.
- Select โVoicemailโ as your issue.
- Follow the prompts to get in touch with a representative.
I recommend having all your account information on hand when you contact AT&T. This will help streamline the process.
Voicemail Setup Check
If the AT&T voicemail error code 1035 persists, it might be worth investigating whether the voicemail has been set up correctly. Some users may have mistakenly skipped some steps during the voicemail setup process or configured it wrongly, leading to this error.
Here is a step-by-step guide to correctly setting up your AT&T voicemail:
- Open the โPhoneโ app on your device.
- Press and hold the โ1โ key. This will call voicemail.
- Follow the spoken prompts to create a password and record your voicemail greeting.
Note:
Be sure to remember your voicemail password, as youโll need it to access your voicemails. If you forget it, youโll have to reset it through AT&Tโs website.Check Your Device
Sometimes, the problem might not be with AT&Tโs service but with the device itself. Here are some ways to verify if thatโs the case:Restart Your Device
Restarting your device can solve minor software glitches that could be causing the error code. Simply turn your device off, wait a minute or so, and then turn it back on. Check if the error persists.
Update Your Device
An outdated operating system can sometimes cause problems with apps and services, including your voicemail. Hereโs how to check for updates:
- Open โSettingsโ on your device.
- Scroll down and tap โGeneral.โ
- Tap โSoftware Update.โ
- If an update is available, tap โDownload and Install.โ
I recommend keeping your deviceโs operating system updated at all times. This not only helps prevent errors like this but also keeps your device secure and functioning at its best.
Network Reset
A network reset can sometimes fix persistent voicemail issues. This will erase your saved Wi-Fi networks and passwords, VPN and APN settings, as well as cellular and network settings. Hereโs how to do a network reset:
- Open โSettingsโ on your device.
- Scroll down and tap โGeneral.โ
- Scroll to the bottom and tap โReset.โ
- Tap โReset Network Settings.โ
Note:
Make sure to have your Wi-Fi passwords at hand before you do a network reset. Youโll need to re-enter them once the reset is completed.The Last Resort: Factory Reset
If none of the above solutions work, you may want to consider a factory reset. This is the last resort as it will erase everything on your device and bring it back to its original state when you first got it.
I recommend doing a full backup of your device before proceeding with a factory reset to avoid losing important data.
Conclusion
The AT&T voicemail error code 1035 can indeed be a pain, but itโs certainly not insurmountable. Whether itโs a simple case of outdated settings or a more complex issue, thereโs always a solution at hand.
Be patient, follow the steps outlined above, and you should be back to checking your voicemail messages in no time.
Remember: When in doubt, never hesitate to reach out to AT&Tโs customer support. Theyโre equipped with the knowledge and tools to help you get your voicemail service running smoothly again.
FAQs
Can AT&T voicemail error code 1035 erase my personal data?
No, addressing this error wonโt erase your personal data. However, resetting your network settings will require you to re-enter Wi-Fi passwords and other network information.
How can I prevent AT&T voicemail error code 1035?
Keep your carrier settings updated and check your network settings regularly. These steps can help prevent the issue.
Will reaching out to AT&T customer support guarantee a solution?
While they may not guarantee a solution, the customer support team is equipped with the right tools and knowledge to help address the issue effectively.