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Cancel COX Cable But Keep Internet - Everything You Need To Know

Cancel COX Cable But Keep Internet – Everything You Need To Know

Lately, many people have been getting rid of the cable TV services in favour of streaming on their smart TVs. This is an excellent move because you will no longer be paying for two services at the same time.

You will find that those people who are using the Cox services have to pay for both internet and cable services. Well, with that said, there is an alternative that can help cut down your costs while at the same time allowing you to enjoy the best of both worlds. The truth is it’s possible to cancel the cox cable services and still be able to keep the internet.

Well, there are different kinds of customers, and their choices are definitely not the same. Some people are quite happy and comfortable with their current cable services. For some reason, others would rather cancel the cable network service and stick with just the internet. If you have a smart TV, there is really no need to worry about home entertainment because you can get most of that through the many streaming platforms and services.

For instance, there is Hulu, YouTube TV, and Netflix, all of which are great alternatives to cable and surely come at half the price. This means the cable network is not necessary in this case, and you only need the internet to get access to the best movies, TV shows, and sports channels.

We believe there is stellar news for the Cox customers who want to cut the cord but keep their internet services. Well, there is a workable way to go about it, and we have provided the tips you need to get started.

Why cancel Cox cable services?

For a good start, you must have a good reason why you are considering cancelling the cox cable services. Do you have another better alternative? It would be unfulfilling to go through all the trouble of cancelling the cable network service only to regret it later. With that said, the main reason why a number of Cox customers decide to turn down the cable services is to cut down on costs. The cabling network services can be quite expensive, and not everyone can keep up with such expenses. To save yourself from all the cable charges, cancelling the service is certainly an ideal idea.

Those who already own smart TVs are at an advantage because it is easier to access streaming services. That’s truly why a growing number of customers are cancelling the cabling service but choose to keep internet services. It’s what is referred to as ‘cutting the cord’ and has become popular with more and more people joining in. With the internet, you can access any of your favourite movies, TV shows, news, and sports channels through online streaming services and platforms. The best part of it is you will be saving a whole lot of money.

How to cancel the cox cable services while keeping the internet services intact

At this point, you are sure that cancelling the cable service would be the best option since you can access home entertainment through the internet. However, the cancelling process can be a bit tricky, especially if you have no idea how to go about it. Of course, as with any reputable company, Cox will not let you go just like that. They don’t want to lose business, and they will try as much as they can to convince you to stay on board. On that note, these are the practical steps to cancel your Cox cable service and instead keep just the internet;

Call the customer retention department of the Cox cables

The first thing you need to do is properly and effectively talk with your cable company Cox concerning the issue so that you can cancel the cable service. Therefore, this means that you have to call the customer retention department and ensure you have a productive conversation with them. Remember, there is no such thing as online cancellations with Cox. Hence, making the call is a vital step.

Prepare a solid excuse

For a successful cable service termination, you must have a solid and reasonable excuse in mind. The customer reps at the retention department are trained and skilled in making offers that sound incredibly appealing. They will certainly try to persuade you from cancelling the service, and with a weak excuse, you will definitely find yourself in an awkward situation. Thus, before even making the call ensure you have prepared a detailed excuse that they can buy.

Stay firm throughout the call

Service cancellation is not for the faint-hearted. But you must understand that the Cox customer representatives are only doing their job and might be obligated by the company policies to insist you keep the service. It’s totally okay to be polite but remain firm and assertive throughout the call. Be clear and, in a polite way, inform them that you can no longer keep the cable service, and for that reason, you must cancel.

Get the cancellation details and return the equipment

Confirm every detail of your cable service termination. It’s fruitless to spend over half an hour on the phone only to discover later that the service wasn’t cancelled. Therefore, verify with the representative that the cable service has been successfully cancelled, and you can now return the equipment.

FAQS

Can I cancel my cox cable online?

It is always advisable to call your cox cable operator when you want to terminate their services.

How much does it cost to cancel cox cable?

You may be charged up to $120 for cancelling your cox cable service agreement.

Can I keep my cox email if I leave Cox?

You may be able to keep the email but only for a short period of time. Mostly, the email address will be deactivated after several months.

Conclusion

Well, after going through this information, you now know that it is possible to cancel the cox cable service but still keep their internet. What you need to do is call them and have a candid and proficient conversation. Make good use of the tips we have mentioned above.

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Jill Burns
Jill Burns
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My internet and cable provider that shall not be named was raising my monthly bill. I later found out that there were were better discounts with no contracts. Now I'm only paying a fixed $92 dollars a month for cable and internet
John Hollaway
John Hollaway
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Without warning from the provider, I get a bill thats $30 more expensive than the last month. I had a word with the customer service about the constant drop outs My friend told me about your website Theme Scene and now im getting wifi for $29 per month
Marie Williams
Marie Williams
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If I called you earlier I would have saved myself 10 months of grief with my previous provider. Thank you
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