It’s really frustrating if every now and then you keep losing internet connection or your internet repeatedly keeps dropping and reconnecting, especially when you’re the type that often uses your browser. This is worse if you are living in a huge apartment building, what is more, if such an unstable internet connection continues for no obvious reason.
YouTube streaming will freeze, your online gaming will definitely disconnect, and everything on your social accounts might necessarily stop loading. Charter customers are used to facing these kinds of problems repeatedly.
How to detect the drop in internet connection
If you discover your internet keeps dropping at a set time, then comes back in seconds and stays on again for about 10 minutes or so and it will keep disconnecting throughout the night then automatically goes away, let’s see if your ISP is Charter wireless internet that has an absurd download speed and upload speed of about 30mbps and 5mbps.
If this occasionally continues that at some point you find the modem has lost connection and you won’t get to see anything in the logs that indicates a problem, then you should know by now that it is a common problem why your charter internet keeps disconnecting.
Charter Internet Service Providers
If your Internet connection keeps disconnecting while sending an important email, or right in the middle of video streaming, then you may feel outraged at this very moment, hence why you have landed on this very important post that is going to show you how to fix disconnecting internet with Charter Spectrum.
There are various possible reasons for your sporadic internet connection which can be sorted out if you contact your internet service provider if you have done that already to no resolve then read on to try some of these simple hacks that can make your problem go away fast.
Calling Charter Spectrum Support: They’re in a better position to resolve this issue and put an end to the issue why your charter internet keeps disconnecting. In most cases, you’ll be provided with a new modem to replace your old one. Some modems issued by Charter Spectrum years ago have become outdated.
If you have a modem that was issued and hasn’t been swapped in the last six years, it might need to be replaced. To get a replacement modem, all you need is to contact us Charter Spectrum store. When you do a modem swap, you’ll be sent a mail return label in your package, which can be used to return your old modem.
Top 4 Reasons why charter Internet keep disconnecting
If you experience issues with your charter internet on your device(s) resulting in the constant reconnection and disconnection to the network, it could be due to various reasons. Outlined below are common ways to try and fix the issue.
1. Check the Router/Modem
The role of your router is to help keep your computer on the network. In most cases, resetting the network is all you need to do to sort out your connection issues. Just unplug it or turn it off, wait at a minimum of 30 seconds and then turn it back on. The indicator light will alert you when everything is ready. Next, test the connection to see if the problem is fixed.
2. Check if the modem/router is overheating
Check the modem to see if it feels hot. A modem that overheats can cause unstable internet. If this is the situation, turn it off, allow it to cool, then try turning it on again to test the internet.
3. Interference from other Neighboring Wi-Fi Routers/Modems
Heavily populated areas like subdivisions, apartment complexes or condos are most likely to experience Wi-Fi congestion. Here your own signal will be fighting with other signals for speed because modems or router are preprogrammed to be on a particular frequency or channel. You can easily check your router manual or better still the manufacturer’s website to select a free channel your neighbor might not be on.
4. Network issues from ISP
Your internet service provider is the next point of contact if you still experience an unstable internet connection. When you contact them, a line check will be initiated to ascertain if there are any issues that might be causing the unstable. They’ll also further suggest what to do.
Note: If you notice your internet is still unstable after carefully observing these tips, there is a need to contact your ISP just to be sure the problem is not from their end.
6 Simple Methods To Fix Internet Dropouts
- Check the settings to see if the device has internet access.
- Check proxy settings to make sure you didn’t make any unnecessary changes.
- Check the network cables for those their device is connected to the router.
- Do a router reset.
- Check your firewall settings and security software. Malware has the ability to alter the proxy settings, which might be the reason for the internet drop.
- Check your browsers if they’ve trouble accessing the internet.
Other solutions also include changing the mode of your Wi-Fi network. This is important because, at times, faulty drivers might function incorrectly with your operating system. Furthermore, getting your router up to date can actually do its own trick in other to get the best from your device.
2 Main Causes For Disconnecting Internet
Using third-party Application – With some app, it is easier to quickly bond a VPN service which will allow the device to perform multiple connections simultaneously. This simply means that cellular data, multiple Wi-Fi connections, or even wired connections, can be made available at the same time.
Channel Selection and Bonding – The major role of channel bonding is to split your web traffic at the packet level between numerous internet connections. This means that channel bonding will be effective for streaming a large movie because the traffic is divided at a low level.
To get this done, first search for the minimum crowded channel in your area with the least traffic. Some wireless diagnostic tools can help you identify it. When a channel is found, change the channel of your router by doing the following;
- Through a web browser, log-in to the web interface of your router.
- Click Wi-Fi settings.
- Proceed to the Wi-Fi Channel option.
- Select your new Wi-Fi channel.
Optimistically, going through this write-up, gave an answer to your question why charter internet keeps disconnecting without any apparent reasons. Once the possible causes are known, it’s now easier to fix your internet connection issue yourself as recommended in the write-up.
Frequently Asked Questions
How do I stop my internet from disconnecting?
You can troubleshoot in the following ways;
- Reset your router,
- Move closer to the Wi-Fi router,
- Get a Wi-Fi analyzer app and see if there’s interference
- Update your Wi-Fi adapter drivers and Wi-Fi router firmware by checking the manufacturers’ websites.
When should you reset your router?
There is no specific response to this question, although, from recommendations, it should be done every couple of months, even when there is no internet disruption. A simple router reboot can do the following; fix slow connections, fix internet connectivity and is a major troubleshooting mechanism.
Is channel bonding good?
Yes, Channel bonding is good. In fact, it has about 50% chances of increasing your internet speed. This simply means with channel bonding your download speed can increase from 6 -12Mbps. Furthermore, more devices can be connected as a result of it which in turn allows more devices to be connected at once.