Cox Contour Remote Not Working – Your 5 Step Guide To Fix It

Cox Contour remote not working then I know how frustrating, stick around and find out how easy it can be fixed, it will be the focus of this guide. There are moments when your Cox Contour remote will get stuck and stop operating, this is normal and this is how you are going to resolve the issue.

When you’re faced with issues like this, you’ll just wish to get it fixed before trying to reach out to customer support. Of cause, they can help you suggest possible suggestions on how to fix it but you might need to wait for a long time. This is where this write-up comes in handy. You don’t need to border yourself because this write-up contains quick solutions on how to fix it yourself.

Quick solutions for fixing your Cox Contour remote

Carefully follow the instructions:

Check the remote batteries

Most times, there won’t be any technical issue wrong with your remote other than weak batteries. This should be the first place your mind should go to once you encounter any issues. Simply add new batteries and check if the remote will begin to respond. Remember after changing new batteries, you need to program it again.

Reprogramming your remote

Sometimes reprogramming your remote might just do the trick. This should be done manually to the audio/TV device. The steps below will help you so:

1. Direct the remote to the receiver and tap on the TV button.
2. There will be a pairing option on your screen the moment your receiver detects your remote.
3. Type in the key manually.
4. This key is obtainable in the remote’s user name.
5. Alternatively, search online for the key.

In a situation where the remote is already paired with one device, it won’t be able to function on another. For instance, if it has been paired with your TV, it can’t be used to operate a different audio device. It needs to be paired afresh to the audio device to work.

Distance between the receiver and remote matters

Various providers of cable TV have always advised their subscribers to be mindful of the distance at the point of using the remote. In other words, it must be used within a reasonable distance.

Also, the remote should be pointed in the direction of the receiver at the appropriate angle. If you’re more than 15 meters away from the receiver, there is every tendency it won’t work appropriately.

The compatibility of the model is important

Confirming the compatibility of the model is also important. For those that received their equipment from Cox, it will be compatible but if you purchased the remote separately, there are chances it won’t.

Hence, it’s advisable to the store with the model number during purchase. This way there won’t be any compatibility issues.

Get a new remote

If new batteries still didn’t work, this might be a case of damage, hence you need to get a new remote. You need to take the faulty remote to the Cox service center to be inspected for a possible repair. If not, a replacement will be provided immediately.

Cox Contour remote troubleshooting guide

The suggested solutions above are to be applied when the Cox Contour remote is not working at all. However, in a situation where your remote is not responding, as usual, try these troubleshooting methods below:

Remote not controlling the TV volume

Here, you’ll notice that the volume lock is set to the TV or not programmed to it. This can be rectified by reprogramming the remote to the television.

The remote functions are not consistent

This happens especially when there is interference (an object) between the receiver and the remote. This tends to block signals. This might also happen when the angle is a bit large than normal which is 15 feet. To fix it point the remote control directly to the receiver. Stand close and remove any object between the remote control and receiver.

The remote stopped changing channels

Here, it might be that the batteries are already dead, low, or not inserted appropriately. So, remove the batteries and examine them. Press the power button, if it’s not turning on, replace the batteries and try again. But the equipment needs to be plugged into an active power outlet.

In Conclusion

Those who are tech-savvy won’t have any issue applying some of these recommended solutions. For those who can’t, you cant take advantage of the Cox customer service. Also when you’ve tried all recommended solutions without any positive outcome, a Cox technician might need to look at the remote, so reach out to them.

Frequently asked questions

What is the procedure to reset the Cox Contour remote?

For about three seconds, press & hold the Cox remote setup button, until the LED light changes from red to green. Type 9-8-1. The green light will blink twice. That’s an indication the reset has been completed.

How is the Cox Contour remote paired?

It’s the XR15 remote, press & hold contour, together with (i). Be patient and wait for the LED light to change from red to green.

To pair remote:

• Focus the remote at the receiver
• To start programming, press the voice command button.

What can I do to make my Cox Cable remote function again?

Just follow these steps:

1. Switch ON your TV.
2. Press & hold the setup button. Be patient for the power button to blink twice, then release your finger.
3. Press & hold Select. Allow the TV to turn off, then release.

What is preventing my remote from working?

You might need to examine the batteries. As remote batteries get low, they start to malfunction. So, purchase a new battery, replace it with the old one. It should start working as before.