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DirecTV unable to start network services 818 is one of the error codes experienced by subscribers of DirecTV.
The error code refers to the inability of the system to start the network service. Directv offers its subscribers different options to connect to the internet. You can either choose to connect via phone or through a wireless connection. Directv unable to start network services 818 in most cases can be a result of not connecting the receiver appropriately to the DirecTV network. Not to worry, this simple issue can be rectified in no time.
Table of Contents
How to fix Directv unable to start network services 818
Restart Router
In some cases, your router might be the reason why your DirecTV is unable to start the network service. This happens due to several reasons, but you can always fix this by restarting the router without a technicianโs services.
A good number of subscribers have seen this error fixed just by restarting their router. So, you can as well try yourself. Itโs important to note that you must be patient for a minimum of 60 seconds when you turn it off before restarting it again.
Check network services of DirecTV
From your remote control, click on the menu to check the connection status. Youโll find this button at the remote center, directly above the green, red, blue, and yellow buttons.
- Choose โhelp and settingsโ next โsetupโ in other to check the connection status.
- Navigate to the โnetworkโ column, select โtest connectionโ to get the current status.
At this point, DirecTV will commence communication with the network. After the procedure, if youโre receiver is not connected, youโll see a DirecTV error code message on your screen; there is a problem with the connection status.
Please Check Cabling
You need these few steps below;
Cable damaged
In most cases, your DirecTV (Read review) might be unable to start network services if the coaxial cable currently connecting your devices is broken in some way or even damaged. Sometimes you can experience this when your cable is pressed down or bent by something. Once a cable is damaged, it will be difficult to send the necessary data to start your network. Hence, you must check if you have a damaged cable in any way. To do this;
- First, you need to turn off every device that is currently active. This is important to prevent cable shock.
- Next is to remove all the cables that are attached to the router. Then you can try replacing it with a spare or new cable.
- Restart the router again to check if the error has been fixed.
Internal Wiring Problem
If inspecting and changing the cable didnโt resolve the network service problem, then there is every tendency the internal coaxial wiring around your home might be faulty. This is a mechanical issue, meaning you might not be able to handle it yourself. Therefore, you need to contact a professional technician to check if there is a fault with the internal wiring.
What the technician discovered after a thorough inspection will determine if the wiring around your house will need to be changed or not. Alternatively, you can approach your internet connection provider and request a direct coaxial wire for your internet connection and linking up your router. The advantage of getting a coaxial wire from your network provider is to ensure the router uses the MoCA features without encountering any issue(s).
For new routers, MoCA is supported, although some previous models do not support it. That may be the reason your network is finding it difficult to support it. Ensure you check the specifications of your device.
In Conclusion
Directv is not perfect, meaning the interruption of network services can happen anytime. But in most cases, the problem might not be from their end. This is why you need to check your connection and device and troubleshoot when necessary.
If youโre currently facing DirecTV unable to start network services 818, you need to follow the possible solutions outlined in this write-up. Your device must be well connected in other to work properly.
Hopefully, this write-up will help you figure it out.
Frequently asked questions
My DirecTV says no service. What could be the problem?
Below are some of the reasons why this might happen; there is a wrong connection between your Genie wireless DVR and the video bridge. Itโs important to recheck and make sure all cables are correctly plugged to their respective port into the equipment and the power outlet. Another problem that might cause it is when your video bridge losses connection and then restarting on its own.
My remote control no longer responds. What could be the problem?
When you notice this, unplug all accessories, including the cables. After doing this, use the remote to switch the television back on. If there is no response, press the joystick or button on the TV to switch it on. When it works, then the remote control is now functioning perfectly. You can now reconnect all the devices you unplugged earlier.
Why is my internet not working on DirecTV?
If youโre experiencing any error as a result of this when your device is well connected, then it might be a router issue. First, disconnect the router, wait for a couple of minutes, connect and wait for it to restart.
How long does it take DirecTV to restore service?
In most cases, it wonโt be more than one hour. But in a situation where it stays beyond that, itโs advisable to reach out to the customer support service.
